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SupplyHouse.com Reviews 627

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TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 440 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, competitive pricing, and the quality of its products. Many highlight the fast and often free shipping, with orders frequently arriving sooner than expected and well-packaged. People appreciate the ease of finding specific parts, the detailed product descriptions, and the helpfulness of the sales team in ensuring correct selections. However, some customers experienced issues with damaged items upon delivery, incorrect parts being sent, or orders not arriving as scheduled. A few reviewers also expressed dissatisfaction with the return policy for installed items and noted that shipping costs can sometimes offset the good prices, especially for small orders.

What people talk about most

Delivery service

Customers had positive experiences with delivery service. Many reviewers praise the incredibly fast shipping,... See more

Product

People report positive experiences with product, often finding a large selection of quality parts at great... See more

Price

Reviewers mention positive feedback about price. Customers consistently find that products are offered at... See more

Order

Users describe positive interactions with order. Many customers found the ordering process simple and easy,... See more

Service

Consumers find service to be positive. Many reviewers praise the speed of service, with some noting quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

All went very well. I did chat with the representative on line (text). Confirmed correct parts - Blower motor and wheel. Arrived in 2 days. Perfect fit. Identical to original. All cables, color code... See more

Rated 5 out of 5 stars

Stellar experience! I was seeking a specific chuck key for a Milwaukee holehawg drill, that other vendors couldn't seem to source correctly. SupplyHouse knew exactly what I was seeking, and quickly sh... See more

Rated 5 out of 5 stars

I received my order from Supply House and one of the boxes of filters was damaged. Since it was after hours, I contacted their customer service email and sent pictures along with an explanation regar... See more

Rated 5 out of 5 stars

Wow! I have never purchased from this online seller, but I have to say that they are absolutely AWESOME!!! I could not find what I was looking for anywhere on the Internet, but there it was on SupplyH... See more

Company details

Information provided by various external sources

A leading online distributor of plumbing, heating, and HVAC supplies since 2004, SupplyHouse.com carries over 150,000 products from top manufacturers.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

627 reviews

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1-star

Replied to 18% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Defective Pex Fittings

I bought a set of 25 in a pack of Pex fittings from Supply House and 10 out of the 25 fittings leaked at the back of the fitting. It did not leak where it was crimped but actually at the back of it. I used a competitors Pex fitting and it did not leak using the same Pex Pipe, Pex Clamps and Pex Crimper. Beware of defective fittings!

19 March 2026
Unprompted review
Rated 4 out of 5 stars

I ordered a part that said “biscuit”

I ordered a part that said “biscuit”, which is an off white color and I got a white one.as it turns out i only needed the internal parts so it worked out fine, but the model numbers were inconsistent and need checking vs the descriptions.

12 March 2026
Unprompted review
Rated 5 out of 5 stars

Easy website to use listed all the…

Easy website to use listed all the information about the part I ordered and I received it by noon time the next day great service the part was packaged. Well received it undamaged will always go to supply house for plumbing needs. Better than Amazon actually they listed the part. I was going to get being black anybody who knows Amara knows their parts are blue.

5 March 2026
Unprompted review

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