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SupplyHouse.com Reviews 626

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TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 440 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, competitive pricing, and the quality of its products. Many highlight the fast and often free shipping, with orders frequently arriving sooner than expected and well-packaged. People appreciate the ease of finding specific parts, the detailed product descriptions, and the helpfulness of the sales team in ensuring correct selections. However, some customers experienced issues with damaged items upon delivery, incorrect parts being sent, or orders not arriving as scheduled. A few reviewers also expressed dissatisfaction with the return policy for installed items and noted that shipping costs can sometimes offset the good prices, especially for small orders.

What people talk about most

Delivery service

Customers had positive experiences with delivery service. Many reviewers praise the incredibly fast shipping,... See more

Product

People report positive experiences with product, often finding a large selection of quality parts at great... See more

Price

Reviewers mention positive feedback about price. Customers consistently find that products are offered at... See more

Order

Users describe positive interactions with order. Many customers found the ordering process simple and easy,... See more

Service

Consumers find service to be positive. Many reviewers praise the speed of service, with some noting quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

All went very well. I did chat with the representative on line (text). Confirmed correct parts - Blower motor and wheel. Arrived in 2 days. Perfect fit. Identical to original. All cables, color code... See more

Rated 5 out of 5 stars

Stellar experience! I was seeking a specific chuck key for a Milwaukee holehawg drill, that other vendors couldn't seem to source correctly. SupplyHouse knew exactly what I was seeking, and quickly sh... See more

Rated 5 out of 5 stars

I received my order from Supply House and one of the boxes of filters was damaged. Since it was after hours, I contacted their customer service email and sent pictures along with an explanation regar... See more

Rated 5 out of 5 stars

Wow! I have never purchased from this online seller, but I have to say that they are absolutely AWESOME!!! I could not find what I was looking for anywhere on the Internet, but there it was on SupplyH... See more

Company details

Information provided by various external sources

A leading online distributor of plumbing, heating, and HVAC supplies since 2004, SupplyHouse.com carries over 150,000 products from top manufacturers.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

626 reviews

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Replied to 18% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

I had a great experience buying from Supply House

I was able to find the item I was looking for easily on the website. The description gave me enough information to buy confidently. Checkout was easy and straightforward. Shipping was fast and the item arrived a few days later. The item was packed well and arrived in perfect condition. Thanks!

18 February 2026
Unprompted review
Rated 5 out of 5 stars

Have an older shower system, Supplyhouse can help

We had a 30 year old Kohler shower valve trim and handle we wanted to update. Tried to research how to update without having to cut into walls and change entire valve system. Went on chat with Supplyhouse and they instantly knew what products would work, and they had them in stock. Shipping was fast, prices were reasonable. But their knowledge and helpfulness was what sold me! Thank you

16 February 2026
Unprompted review

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