Supply Life Reviews 2,527

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 992 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, knowledge, and supportive approach throughout the entire process, from initial consultation to follow-up. The service is frequently highlighted as excellent, with many appreciating the clear explanations, easy-to-understand results, and the comprehensive guidance provided, including tailored meal plans and alternative food suggestions. Reviewers are particularly impressed with the smooth user experience, the efficiency of the testing kit, and the prompt communication, which contributes to a positive and reassuring journey for those seeking to understand their food intolerances. However, some customers experienced issues with the self-blood sampling kit, finding it difficult to use, and a few were dissatisfied with the customer service beyond the initial kit supply and testing, citing ignored emails and automated responses. There were also concerns from a minority of people regarding the accuracy of the test results, with some finding them inconsistent with known intolerances or receiving generic diet plans that included foods they could not eat.

What people talk about most

Staff

People report positive experiences with staff, consistently describing them as helpful, knowledgeable, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the helpfulness and knowledge of the... See more

Product

Customers consistently note positive experiences with the product, praising the clear instructions, quick... See more

Service

Reviewers highlight positive aspects of service, with many customers expressing satisfaction with the overall... See more

User experience

Consumers find user experience to be positive, with many describing the entire process as easy to understand,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Consultation with Keiran was excellent and he offered continued support by email. He answered all my questions and introduced ideas to help me navigate my food swaps while being more relaxed with meal... See more

Rated 5 out of 5 stars

From the time that i orderd the kit everything was explained in a easy to understand way.I received my results in less then a week.I received a easy to follow meal plean and a follow up consultation f... See more

Rated 5 out of 5 stars

After years of migraine, bloating abd fatigue i decided to make some changes starting with my gut health so i decided to take a food intolerance test. Its a simple to follow test kit, clear and easy t... See more

Rated 5 out of 5 stars

I found this company incredibly helpful. From testing to results and follow up. I was a bit daunted by my results as they showed I was intolerant to gluten (which I suspected), cows milk and egg white... See more


Company details

  1. #6 of 22 best companies in Blood testing service
  2. #1 of 3 best companies in Allergist
  3. #39 of 235 best companies in Fitness and nutrition

About Supply Life

Written by the company

Welcome to Supply Life UK's Best rated food intolerance test

At Supply Life, we believe in empowering your journey to optimal health and wellness. With our extensive range of high-quality food intolerance tests, nutritional support, personalised health plans, and expert guidance, we are dedicated to supporting your unique lifestyle and health goals. Our commitment to excellence ensures that every service you receive is crafted with care, to help you achieve the best possible results.

  • We use the latest testing equipment, test each sample twice to ensure the highest standards of testing and efficacy.
  • Tailored health plans designed to meet your specific needs and goals.
  • Access to professional advice and resources to support your wellness journey.
  • Our priority is your well-being, and we are committed to providing exceptional service.

Join the SupplyLife community today and experience the difference in your health and vitality.

Ready to take the next step towards a healthier, more vibrant you? Visit www.supplylife.com now to explore our products and start your personalised wellness journey. Your path to optimal health starts here!

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Contact info

4.8

Excellent

TrustScore 5 out of 5

3k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 73% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Invaluable personalised health information with full and on-going support

Rapid arrival of testing kit, simple instructions and very quick turnaround of blood test results.
The results were sensibly laid out, easy to understand (with a traffic light system) and simply explained.
There were attached booklets and pdf’s to download giving extra information including the differences between allergies and intolerances, Diet advice and alternative foods to replace your allergens.
The follow-up call with the Dietition was easy to book with plenty of choice of dates and times. The call went ahead exactly on time and was very useful. I have been given the email address of the dietitian in case of any further queries. This is very good support.
I wouldn’t hesitate to recommend this service. You may be surprised by the foods you should be avoiding, I certainly was! I’m looking forward to a healthier personalised diet, one in which supposed “healthy and nutritious” food isn’t triggering a negative response in my body.

15 April 2026
Rated 5 out of 5 stars

I have been struggling with digestive…

I have been struggling with digestive and IBS issues for quite some time and tried to manage my diet to no avail. This test showed that I had multiple food intolerances. it was overwhelming to see the results and figure out what I could and couldn’t eat. Kieran. Supply Life nutrition expert really helped me by explaining and making suggestions and recommendations which was really helpful. I look forward to seeing the results. Thank you

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Kieran was great

Kieran was great, gave really useful advice on how to manage my intolerances and other options available.

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Great service

I have found this service very informative and following the advice from the blood test I have noticed a marked improvement in my arthritis. The post test consultation with Joanna was very supportive and her suggestions were excellent. I would recommend Supply Life to anyone considering taking this test.

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent explanation and support

Angelina was very personable and helped me to fully understand my test results. She patiently listened and advised. My results felt quite overwhelming at first, however after the consultation I feel positive and able to make the necessary changes to my diet! I also appreciated the follow up email. Thank you.

14 April 2026
Unprompted review
Rated 5 out of 5 stars

SupplyLife intolerancy test

The test came quickly and was simply achieved taking blood from a finger. Received the results report through in a quick turnaround and set up the conversation with Jasmine.

Jasmine was very experienced in her advice and offered me alternatives to the areas that appeared as red flags, confirmed those details via email and I have since remained in communication with questions

20 February 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant all round.

Everything was quick and easy. The consultation with Oliver was really helpful and put everything into perspective. It’s one thing reading it on the sheet but actually having the discussion makes everything easier.

10 April 2026
Rated 5 out of 5 stars

The member of staff I spoke to on the…

The member of staff I spoke to on the phone regarding the setup of the dashboard was very helpful.
Kieran the nutritionist I spoke to for the Post test consultation was very informative and knew his stuff and gave me lots of alternatives to eat with things that were on my red list and he sent me a very comprehensive email after.

8 April 2026
Rated 5 out of 5 stars

Wish I had done this sooner

From the start, SupplyLife have been fantastic at providing a quality service. My at-home-test arrived promptly, was easy to complete and the results came back so quickly.
There is lots of information and advice that also doesn't feel overwhelming. Having the follow up consultation also helped to clear up any burning questions I had about my results. My consultation was with Jasmine, who was excellent at providing me with quality support. All my questions were answered with expertise and I felt well informed and reassured by the end of the call. Would recommend Supply Life and their service to anyone.

8 April 2026
Unprompted review
Rated 5 out of 5 stars

The whole process has been easy and…

The whole process has been easy and straightforward from the start and the contact and information updates superb.
I would highly recommend anyone to use this company as their follow up call was very helpful and ongoing too.

2 April 2026
Unprompted review
Rated 5 out of 5 stars

All was great

All was great! I had consultation with Oliver and he was very helpful. I asked many questions which were bothering me for long time regarding my health. Highly recommended!

7 April 2026

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