Supply Life Reviews 2,527

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 992 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, knowledge, and supportive approach throughout the entire process, from initial consultation to follow-up. The service is frequently highlighted as excellent, with many appreciating the clear explanations, easy-to-understand results, and the comprehensive guidance provided, including tailored meal plans and alternative food suggestions. Reviewers are particularly impressed with the smooth user experience, the efficiency of the testing kit, and the prompt communication, which contributes to a positive and reassuring journey for those seeking to understand their food intolerances. However, some customers experienced issues with the self-blood sampling kit, finding it difficult to use, and a few were dissatisfied with the customer service beyond the initial kit supply and testing, citing ignored emails and automated responses. There were also concerns from a minority of people regarding the accuracy of the test results, with some finding them inconsistent with known intolerances or receiving generic diet plans that included foods they could not eat.

What people talk about most

Staff

People report positive experiences with staff, consistently describing them as helpful, knowledgeable, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the helpfulness and knowledge of the... See more

Product

Customers consistently note positive experiences with the product, praising the clear instructions, quick... See more

Service

Reviewers highlight positive aspects of service, with many customers expressing satisfaction with the overall... See more

User experience

Consumers find user experience to be positive, with many describing the entire process as easy to understand,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Consultation with Keiran was excellent and he offered continued support by email. He answered all my questions and introduced ideas to help me navigate my food swaps while being more relaxed with meal... See more

Rated 5 out of 5 stars

From the time that i orderd the kit everything was explained in a easy to understand way.I received my results in less then a week.I received a easy to follow meal plean and a follow up consultation f... See more

Rated 5 out of 5 stars

After years of migraine, bloating abd fatigue i decided to make some changes starting with my gut health so i decided to take a food intolerance test. Its a simple to follow test kit, clear and easy t... See more

Rated 5 out of 5 stars

I found this company incredibly helpful. From testing to results and follow up. I was a bit daunted by my results as they showed I was intolerant to gluten (which I suspected), cows milk and egg white... See more


Company details

  1. #6 of 22 best companies in Blood testing service
  2. #1 of 3 best companies in Allergist
  3. #39 of 235 best companies in Fitness and nutrition

About Supply Life

Written by the company

Welcome to Supply Life UK's Best rated food intolerance test

At Supply Life, we believe in empowering your journey to optimal health and wellness. With our extensive range of high-quality food intolerance tests, nutritional support, personalised health plans, and expert guidance, we are dedicated to supporting your unique lifestyle and health goals. Our commitment to excellence ensures that every service you receive is crafted with care, to help you achieve the best possible results.

  • We use the latest testing equipment, test each sample twice to ensure the highest standards of testing and efficacy.
  • Tailored health plans designed to meet your specific needs and goals.
  • Access to professional advice and resources to support your wellness journey.
  • Our priority is your well-being, and we are committed to providing exceptional service.

Join the SupplyLife community today and experience the difference in your health and vitality.

Ready to take the next step towards a healthier, more vibrant you? Visit www.supplylife.com now to explore our products and start your personalised wellness journey. Your path to optimal health starts here!

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Contact info

4.8

Excellent

TrustScore 5 out of 5

3k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 73% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Amazing experience and choice

The process from ordering the kit, to using it, sending it back, getting my results and meal plan, and then consultation was very smooth. The results brought light, and with the addition of a consultation to speak through my results made using Supply Life a great choice. Speaking to Jasmine was also wonderful. No complaints and would 100% recommend.

2 April 2026
Unprompted review
Rated 5 out of 5 stars

I am really pleased I went with Supply…

I am really pleased I went with Supply Life.
They have been so supportive throughout the process which has been great.
You always know exactly what is happening and your results come back quickly and are very clear to understand.
Then your follow up phone call was great helping you understand more about your results.
Thank you very impressive company.

1 April 2026
Rated 5 out of 5 stars

Actual science in the world of food

It's such a relief to have a test that measures antibodies produced, so I clearly know what is causing inflammation. The followup call was brilliant at telling me what the test does and doesn't measure, and I'm REALLY looking forward to getting my food plan to heal my gut once and for all.

1 April 2026
Rated 5 out of 5 stars

Extremely helpful

Kieran was very knowledgeable, approachable and explained everything so thoroughly and in a way I could understand. Also with the back up email afterwards all the substitutes have been researched which saved me so much time. It really was so easy and I look forward to feeling better knowing what my intolerances are and how to deal with it.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

A great way to learn more about your own body

From doing this simple blood test I've learnt so much about my body and its intolerance to certain food groups. I have suffered ongoing joint pain in my knees for which I have had numerous tests - finally I have some answers and so I am looking forward to eliminating this inflammation once and for all. The follow up telephone consultation is such a good idea because when the results landed there were so many questions that need addressing. All queries were answered in a highly professional manner so huge thanks.

1 April 2026
Unprompted review
Rated 4 out of 5 stars

Would use this company again

Simple to do. Continous input from real people from start to finish. Easy to ask any questions as they pop up through the process. Plenty of post test information supplied. 4 stars only because I am yet to follow through with the diet changes to see if I get results.

16 March 2026
Unprompted review
Rated 5 out of 5 stars

Supply Life 5 star service.

Excellent speedy service from Supply Life so far.
Comprehensive test results have given useful indicators regarding my food intolerances.
Follow up call from Oliver was very useful in discussing my test results and he has now sent further detailed information which will offer additional support in modifying my diet.

27 March 2026
Unprompted review
Rated 5 out of 5 stars

It was great to be able to do a simple…

It was great to be able to do a simple blood test to find out what food tolerances I had many years after tests as a child. I can now cut out those foods, which cause me a number of issues such as bloating and fatigue and hopefully loose a little bit of weight at the same time. The pack gives you all the information to do the test and this is followed up with a comprehensive report.

I was impressed that you could also request a tailored food plan with recipes on how to make it. This was also included in the price. I also had a telephone call with the dietitian Angelina who went through the results and gave me different food alternatives.

There are often money off vouchers available and I would highly recommend this service.

26 March 2026
Unprompted review
Rated 5 out of 5 stars

Recommended!

Really found this service very helpful. It was really interesting to know my food intolerances...with some big surprises. Joanna was lovely, helpful and knowledgeable.

24 March 2026
Unprompted review
Rated 5 out of 5 stars

I found this company incredibly helpful

I found this company incredibly helpful. From testing to results and follow up. I was a bit daunted by my results as they showed I was intolerant to gluten (which I suspected), cows milk and egg white as well as some nuts, but Catalina gave me some good tips for swaps and some nice ideas on my meal plan. Would highly recommend this company if you are looking to find out your food intolerances. After just a week I am feeling better.

24 March 2026
Unprompted review
Rated 5 out of 5 stars

Positivelysurprise… waiting for results now

Didn’t have a great experience with the self blood sampling initially. However, they called me noticing the issue and offered a few solutions how to get the blood to them.

So far, I notice very thoughtful and caring team behind. Looking forward to get the full analysis soon too.

26 March 2026
Unprompted review
Supply Life logo

Reply from Supply Life

Hey Alex,

It was great speaking with you on the phone, and I’m really glad we were able to get things resolved together.

As discussed, we’ll support you through the blood sample collection process to make this as smooth as possible. Our test requires around 4–5 good-sized blood droplets, and we’ll guide you on the best way to achieve this, including tips on improving blood flow and technique.

Just to reiterate, we use less abrasive lancets intentionally, as they are designed to minimise discomfort and avoid any lasting marks or bruising on the fingertip. We do appreciate that some people may need a slightly different approach, so if needed we can assist with larger lancets or discuss alternative collection methods such as the Tasso device.

We’re here to help every step of the way, so please don’t hesitate to reach out if you need any further support. We’ll make sure you’re fully taken care of.

Kind regards,
Ricky

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