Supreme Chaos Records Reviews 924

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

Ordered a 2Lp from the Netherlands. Very good packagjng, responsive customer service, quick replay. Tool some time but all was delivered within time as stated at time of ordering. Trustworthy comp... See more

Rated 5 out of 5 stars

Super friendly and reliable seller with very reasonable prices. I've ordered lots of LPs there. Everything has always been packaged carefully and arrived in pristine condition. Even large orders didn'... See more

Rated 5 out of 5 stars

221 / 5 000 Very good. I discovered your label through the band The Ossuary. The items are always well protected. Delivery is relatively fast. Just one small drawback: the shipping costs are a bit... See more

Rated 5 out of 5 stars

Ordering and processing without any problems. Vinyls and cover arrived in excellent condition. This is also due to very careful packaging by SCR, since there were clear signs of mistreatment during pa... See more

Company details

  1. Record Shop
  2. CD Shop
  3. Ecommerce solution provider
  4. Record company

Written by the company

Record label dedicated to unique rock & metal music with a passion for vinyl.


Contact info

4.9

Excellent

TrustScore 5 out of 5

924 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Very good experience

Very good experience

The package arrived in excellent condition because it was very well packaged

The delay for France is a little long, it's a shame

18 March 2025
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Reply from Supreme Chaos Records

Thanks for the feedback, we know that, depending on the current situation, deliveries outside of Germany are slow. Always depends a bit on the overall situation which is very complated right now.
We will try to further improve on this.
Robby // SCR

Rated 5 out of 5 stars

Brilliant company

Brilliant company, Quick and efficient, great communication, Excellent all-round items, a pleasure to buy from.. Will always do provided they get some new stuff in regularly

23 May 2024
Rated 4 out of 5 stars

This company handled very well the…

This company handled very well the package and it was sent relatively fast.
The only complaint that i have, there was some custom charges added when it arrived in Canada.

27 March 2024
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Reply from Supreme Chaos Records

Hello Stephane,
First of all thank you for your postive feedback and also for your honesty and telling us what you did not like.
Ufnortunately there is not much we can do about customs from our side. Customs included shipping to Canada is not possible.
Also we would put the company in danger with tricks bypassing customs and always try to communicate this openly. Tax authorities in Germany are strict and we have declare everything rightfully.
Nevertheless I hope the prices are still attractive for Canadian customers and you will keep buying from us in the future.
All the best,
Robby // SCR

Rated 4 out of 5 stars

Updated review.

I first must express my disappointment with the company's lack of communication regarding my recent album orders. Despite reaching out multiple times seeking clarification on the delayed delivery, I received no response until after I had become quite frustrated. However, I do commend the company for eventually reaching out to me personally and making an effort to rectify the situation, which I genuinely appreciated. As I am writing this I am still awaiting my shipment although it should arrive in the next 7- 10 days.

25 March 2024
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Reply from Supreme Chaos Records

Hello Christopher,
I have replied you March 10th that one vinyl version you have ordered was delayed in manufacturing by the originating label. Your order has left March 25th off to a destination around the world and is currently in transit from what I can see.
As you have received the feedback invitation you should have received the shipping information with a tracking link as well (March 25th).
We will get in touch shortly and this problem is to be solved.
All the best,
Robby // SCR

Update: Thank you for updating your review and hope to have you coming back and we will further improve our communication.

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