Sure Thing! Reviews 

2,106
TrustScore 4.5 out of 5

4.4

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Rated 3 out of 5 stars

Very good initial quote but beware, they will go to great lengths to find a reason to 'amend' your premiums. I am going to the ombudsman with my case and would recommend others do the same. Put a st... See more

Rated 5 out of 5 stars

Quote was over £200 cheaper than my renewal quote. Very easy, seamless exercise, great communication. Just be aware of all the extras, my driver protection cover for the whole of last year with my p... See more

Rated 5 out of 5 stars

Used this company before and when renewing again they came up trumps with a very competitive quote for car insurance. Firm/staff are friendly, efficient and supportive. Advice and guidance on policy a... See more

Rated 5 out of 5 stars

Fabulous Company to do Business with I was dissatisfied with my former Company (Haifax) Been with them for more than 3 years. Changing to Sure Thing, I saved more than 0ne-Third on what Halifax h... See more

Company details

  1. Insurance agency

Information provided by various external sources

Car Insurance Broker


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2k reviews

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4.4

All reviews

(2,106)

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Rated 5 out of 5 stars

No 1 insurance group for me

I have been with sure thing insurance for the last 4 to 5 years insuring my car,they have been always helpful in getting me the best price for my insurance beating all the other insurance groups I have contacted,they are always pleasant and very helpful. None can beat there customer service.

21 June 2020
Unprompted review
Rated 5 out of 5 stars

Car insurance

From start to finish everything was easy simple and straightforward no puzzling questions and I was extremely happy with my quote

19 June 2020
Unprompted review
Rated 1 out of 5 stars

I have had countless problems with this…

I have had countless problems with this company and their website.
I put in info on the site, and when the document arrive some of the info is missing. When you contact them to discuss this, they charge you £30 to make changes to the policy. Unbelievable. Your site is rubbish, and then your charge your client for your short comings.
Now that renewal was due, we decided to want to speak to someone with the hope they can assist us in understanding the policy. Turns out we were not insured driving to work? Seriously!!! What were we then insured for, for the car standing in the driveway at home? Unbelievable!
Went through the policy with the person as mentioned to understand the policy and to make changed now that it is renewed. Guess what? Them saying you can make changes within 7 days no charge is crap! They still charged me £30. And when I told them that this is unacceptable and that I would rather cancel for the service is shocking and are going to look elsewhere, they charge me £113 to get out of the contract. A renewed contract that is not even a week old. Again, UNBELIEVABLE!!!
Shocking service for a 1st world country. It feels like I'm back in South Africa where corruption is the norm. Shocking service!

17 June 2020
Unprompted review
Sure Thing! logo

Reply from Sure Thing!

Hi Peter, thanks for taking the time to leave your review and I am sorry to hear you have been left unhappy with SureThing!. I would really like the opportunity to investigate this for you so I may offer an explanation to help with your concerns. Can you please send your policy details to feedback@surething.co.uk. Kind regards, Mick.

Rated 5 out of 5 stars

Can not fault them

So far I can not find fault with this company they have been very good at detailing with my enquiry and always respond to any emails within a very good time frame

16 June 2020
Unprompted review
Rated 5 out of 5 stars

Fabulous Company to do Business with

Fabulous Company to do Business with

I was dissatisfied with my former Company (Haifax) Been with them for more than 3 years. Changing to Sure Thing, I saved more than 0ne-Third on what Halifax had wanted. Definitely a 'No Brainer' Excellent Value for Money & Brilliant Coverage. Definitely Recommend.

15 June 2020
Unprompted review

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