Can't recommend Surex enough! Matthew Gill in SW Ontario has always been wonderful. I have been with Surex for some time now and have always received impeccable, friendly, professional, and quick serv... See more
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Review summary
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What people talk about most
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Surex.com was recommended to us by our son who has received excellent service from them. Ryan Baker was the advisor who reached out to us, and are we glad that he did. Ryan was thorough, knowledgeable... See more
Company replied
I would like to thank Bob Morrison with helping me and my son with some insurance issues when my broker was not getting back to me. He was wonderful and such great person to deal with. He kept us up... See more
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I have struggled getting a good rate on insurance for years due to some infractions on my abstract from many years ago. Devin was excellent to deal with, very kind reassuring and was able to sourc... See more
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Company details
- Business insurance company
- Car and Motor Insurance Agency
- Commercial Insurance Company
- Home Insurance Agency
- Insurance broker
About Surex.com
Written by the company
We are an online Insurance Marketplace™, we have over 10 of Canada's Top Insurance Providers all working with us to help you find the best coverage at the best rate. No generic call centers, just good advice when you need it. A place to Compare, Shop, and Buy all online and with a trusted Insurance Advisor there to help at any time.
Start a quote today!
Get an Auto Insurance Quote
Find Home Insurance
Surex Insurance - We are Canada's Top Insurance Marketplace. We help you shop, compare and buy insurance all online.
Written by the company
- Compare, Shop and Buy all Online! We believe more choices = more savings!
- We have over 5000 reviews with an average rating of 4.9! All these great reviews can't be wrong. We work with you to find the best coverage at the best rates.
Surex - Canada's #1 Insurance Marketplace
We work with over 10 of Canada's Top Insurance Carriers to save You Time and Money! Also we pair you with a Dedicated Insurance Advisor who is your go to person every time you need something!
No extra fees to work with us, we keep things simple, work on your time, and save you money.
Contact info
130 South Centre Street, T0K 1J0, Magrath, Canada
- 8552426612
- reviews@surex.com
- surex.com
4.5
Excellent
8k reviews
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Devin
Devin, was amazing and fast to work with he got me hooked up with the right insurance company that was best for me, and was able to get it it all hooked up the next day!! Thank you.
28 April 2026
Unprompted review
Reply from Surex.com
Thank you for your great feedback! We’re so glad Devin was able to quickly find the right coverage and get everything set up for you.
Erich Rother was my agent and helped…
Erich Rother was my agent and helped walk me through the various steps for this application. This was easy for me, no hard sell, and a very helpful process.
28 April 2026
Unprompted review
Reply from Surex.com
We appreciate your positive feedback and are glad you had a good experience!
Super easy to use—everything’s online
Super easy to use—everything’s online, so no dealing with call centers. A lot of people end up saving money too. The best part is having a real, go‑to advisor like the amazing Devin, who’s helpful, responsive, and genuinely cares.
23 April 2026
Unprompted review
Reply from Surex.com
Thank you for the great feedback! We’re so glad you’re enjoying the ease of our online experience and the savings that come with it.
Reply from Surex.com
We're glad you found our staff and services great. Thank you for your positive feedback; it means a lot to us.
customer service is excellent!
8 April 2026
Reply from Surex.com
We appreciate your positive feedback regarding our customer service!
Devin is very professional
Devin is very professional and pleasant to work with. He was very helpful in assessing my insurance needs and saved me alot of money in insurance premiums.
Thank you Devin
24 April 2026
Unprompted review
Reply from Surex.com
Thank you for your kind words! We’re so glad to hear that Devin provided professional and helpful service while finding you savings on your premiums.
Great customer service!
Easy to get set up with insurance, friendly and informative representatives.
13 April 2026
Reply from Surex.com
We're happy to hear that you found our representatives friendly and helpful and that setting up insurance was easy. Thank you for your feedback!
I haven’t had to use my policy but it…
I haven’t had to use my policy but it increased this year even though I have upgraded lots of things….. so obviously not 100% happy that I have 0 claims and get my policy has gone up in price
13 April 2026
Reply from Surex.com
Hi Klaire,
Thank you for taking the time to share your feedback. We understand that increases in insurance premiums can be frustrating. Rates are influenced by many factors, including the rising costs to repair and replace homes and vehicles over the years. While Surex does not control insurance pricing, your Advisor would truly welcome the opportunity to review your policy and explore other insurance carriers to see if there may be better options available that fit both your coverage needs and budget. Please email us at policysupport@surex.com and we can connect you to your insurance advisor.
Everytime i call the person o talk to…
Everytime i call the person o talk to have more patience and care.
13 April 2026
Reply from Surex.com
Thank you for your feedback!
Working with Kathy has been the best…
Working with Kathy has been the best customer service experience I’ve had in years. She’s not just an agent; she’s a true advocate for her clients. Whether I have a quick question or need help navigating my policy mid-term, she is always available and easy to talk to. She makes the world of insurance feel simple and human. Thank you for everything!
1 March 2026
Reply from Surex.com
Thank you for sharing such a wonderful review! We are proud to hear that Kathy provided you with the best customer service experience in years. Thank you for sharing your kind words!
Pratham Sood was great with getting my…
Pratham Sood was great with getting my home and auto insurance settled. Very much appreciated his efforts.
21 April 2026
Unprompted review
Reply from Surex.com
Thank you for sharing your positive experience with us!
Reply from Surex.com
We're happy to hear that you're very satisfied with our service. Thanks again for your positive feedback; we appreciate it.
Reply from Surex.com
Hello,
Thank you for your review. We have confirmed that this document has been requested from your previous insurance company, as they are responsible for issuing the document you’re requesting. If you would prefer, your current insurance advisor can also reach out on your behalf, and we can coordinate with them to confirm your insurance history.
Please let us know how you’d like to proceed.
i still have no ins on my car and i am…
i still have no ins on my car and i am 70 yeaes my house ins is high no help...
13 April 2026
Reply from Surex.com
Hi Sharon,
Thank you for your review. We would be happy to have your Advisor reach out again to see if there is anything we can do to help. Insurance rates have increased over the years and we are always looking to see if there are better priced markets out there. We will be in touch.
Reply from Surex.com
Hi Jean-Marc, as a brokerage we don't set rates or determine how insurers structure their payment plans or penalties. In your case, the insurer requesting the larger upfront payment was also offering the lowest premium by a significant margin.
Reply from Surex.com
Thank you for sharing your positive feedback with us!
Michael was fast and efficient with our…
Michael was fast and efficient with our needs, and always keeps me informed if there are changes to our policies
13 April 2026
Reply from Surex.com
We're happy to hear that Michael provided fast, efficient service and kept you informed about your policies. Thank you for your positive feedback!
Natasha was extremely proactive…
Natasha was extremely proactive throughout the process. As a first-time home buyer and policy signee, it was crucial to me to have someone so detail oriented to step me through.
13 April 2026
Reply from Surex.com
We're thrilled that Natasha's proactive and detailed support made your first home-buying experience smooth. Thanks for your feedback!
They were very prompt and responsive
They were very prompt and responsive in handling my case. Quick connection to the insurance provider. They were very helpful in showing the entire claim process.
13 April 2026
Reply from Surex.com
We appreciate you sharing your experience. Thank you!
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