Can't recommend Surex enough! Matthew Gill in SW Ontario has always been wonderful. I have been with Surex for some time now and have always received impeccable, friendly, professional, and quick serv... See more
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Review summary
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What people talk about most
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Surex.com was recommended to us by our son who has received excellent service from them. Ryan Baker was the advisor who reached out to us, and are we glad that he did. Ryan was thorough, knowledgeable... See more
Company replied
I would like to thank Bob Morrison with helping me and my son with some insurance issues when my broker was not getting back to me. He was wonderful and such great person to deal with. He kept us up... See more
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I have struggled getting a good rate on insurance for years due to some infractions on my abstract from many years ago. Devin was excellent to deal with, very kind reassuring and was able to sourc... See more
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Company details
- Business insurance company
- Car and Motor Insurance Agency
- Commercial Insurance Company
- Home Insurance Agency
- Insurance broker
About Surex.com
Written by the company
We are an online Insurance Marketplace™, we have over 10 of Canada's Top Insurance Providers all working with us to help you find the best coverage at the best rate. No generic call centers, just good advice when you need it. A place to Compare, Shop, and Buy all online and with a trusted Insurance Advisor there to help at any time.
Start a quote today!
Get an Auto Insurance Quote
Find Home Insurance
Surex Insurance - We are Canada's Top Insurance Marketplace. We help you shop, compare and buy insurance all online.
Written by the company
- Compare, Shop and Buy all Online! We believe more choices = more savings!
- We have over 5000 reviews with an average rating of 4.9! All these great reviews can't be wrong. We work with you to find the best coverage at the best rates.
Surex - Canada's #1 Insurance Marketplace
We work with over 10 of Canada's Top Insurance Carriers to save You Time and Money! Also we pair you with a Dedicated Insurance Advisor who is your go to person every time you need something!
No extra fees to work with us, we keep things simple, work on your time, and save you money.
Contact info
130 South Centre Street, T0K 1J0, Magrath, Canada
- 8552426612
- reviews@surex.com
- surex.com
4.5
Excellent
8k reviews
Asks customers to review
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Reply from Surex.com
We appreciate your feedback and your continued support!
Had first accident ever last year
Had first accident ever last year, after 50 plus years of driving with no other infractions and my Insurance went up 110%...
13 April 2026
Reply from Surex.com
Hi John, as a brokerage, we don't set rates or underwriting rules, those come directly from your insurer. If you'd like to discuss options with a different provider, please reach out to your Advisor, Janice, or send us an email at policysupport@surex.com.
Reply from Surex.com
We appreciate your feedback and are so glad the service was great for you.
Kari was very helpful and knowledgeable.
Kari was very helpful and knowledgeable. She took the time to answer all my questions. I am very happy with my insurance with Surex and would highly recommend them to anyone.
12 April 2026
Reply from Surex.com
We appreciate you letting us know about the great assistance you received. Thank you for your feedback!
Very helpful and informative
Very helpful and informative. Easy to understand and very friendly
13 April 2026
Reply from Surex.com
We appreciate your friendly feedback and thank you!
Reply from Surex.com
Hi Andrew - as a brokerage, we have no control over the underwriting rules of our partnering insurers - where a risk doesn't qualify, we don't have any recourse. We work with a range of insurers that between them cover most scenarios, & we're sorry we couldn't find an option in your case. If you have any other questions or concerns please reach out to us at policysupport@surex.com.
Reply from Surex.com
Appreciate your business, Kevin, and thank you for taking the time to review your experience with Surex!
5 Star service
After a few tries, Surex came up, and honestly was the only one with real desire to help.
They pointed all the important lines, explain everything with patience
5 stars service.
16 April 2026
Unprompted review
Reply from Surex.com
We're happy to hear that we met your needs and provided helpful explanations. Thank you for recognizing our team's dedication to providing a 5-star experience!
I am paying double the amount of…
I am paying double the amount of insurance, due to Surex in-house policy that doesn't consider MTO certified Abstract and CVOR. Even tough it is clearly stated and approved.Surex will not owner my clean driving history.
13 April 2026
Reply from Surex.com
Hi Benson - we don't have any in-house policies that govern how driving history is calculated, those rules belong to the insurers we partner with. While a few of our partners will honour some history from outside Canada or the US, most will only consider Canadian or American experience. If you have questions, please reach out at policysupport@surex.com.
New to the agent
New to the agent, lots of help getting car and condo insurance.
18 April 2026
Unprompted review
Reply from Surex.com
We're happy to hear that we could assist you with your car and condo insurance needs. Thank you for your positive feedback!
Reply from Surex.com
We appreciate your kind words; we are so happy to hear that our agent was helpful and patient!
Tania's timely responses were…
Tania's timely responses were definitely a great asset to Surex and very much appreciated by me, whether by cell phone text or by eMail it was a pleasure. Thank you Tania for being very professional.
27 March 2026
Reply from Surex.com
Thank you for sharing your positive experience with us. We are delighted to know that Tania's timely and professional service was a great asset to you.
Reply from Surex.com
Hi Betty,
Sorry to hear that you could not download this on your iphone. The app requires 39.6MB of space and an iOS 15.1 or later. Otherwise if you have this you should be able to download the app. We will have your Advisor to reach out to see if there is anything we can help with. Thank you!
I don't have to worry about anything…
I don't have to worry about anything they take total care of my needs
9 April 2026
Reply from Surex.com
Thank you for sharing your positive experience with us!
Satisfaction service and good customer service
I had a good experience with this company. I am satisfied with the service and cost. Thanks
9 April 2026
Reply from Surex.com
We're happy you had a good experience and were satisfied with our service and cost. Thank you for your positive feedback!
Reply from Surex.com
We're glad you had a very good experience with our customer service team. Thank you for your positive feedback; we appreciate it.
Terrible communication
6 April 2026
Reply from Surex.com
Hi Milana,
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet your expectations.
We’d appreciate the opportunity to better understand where our communication may have fallen short. Please feel free to share additional details with us at policysupport@surex.com.
In the meantime, we will have one of our Advisors reach out to you directly to see how we can address your concerns and improve your experience.
Thank you, and we look forward to connecting with you.
Representative was very helpful
9 April 2026
Reply from Surex.com
We appreciate your positive feedback and are so glad we could help you.
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