Branded Surveys Reviews 119,480

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 11,463 reviews, reviewers had a great experience with this company. Customers are really happy with the platform, finding it a legitimate way to earn money through surveys. Many appreciate the quick and efficient payout process, with various options available, including direct bank transfers and gift cards. People also enjoy the variety and content of the surveys, as well as the user-friendly interface of the website and app. However, some people mentioned issues with the user experience, particularly being disqualified from surveys after spending considerable time on them, often receiving minimal or no compensation. There are also reports of technical glitches, such as surveys freezing or the website crashing, leading to lost progress. A few other people also felt that the time estimates for surveys were often inaccurate, and that some surveys were too long for the payout offered.

What people talk about most

User experience

Reviewers mention ambiguous feedback about user experience. Many customers appreciate the ease of use, simple... See more

Payment

Customers consistently note positive experiences with payment. Many reviewers praise the quick and easy... See more

Website

Consumers find the website experience to be ambiguous. Many reviewers praise the site as easy to use,... See more

Value for money

Reviewers highlight ambiguous aspects of value for money. Some customers appreciate quick surveys that pay... See more

Application

Users describe ambiguous interactions with the app. Many reviewers praise it as a great way to earn extra... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I love doing surveys and getting paid for my input and Branded Surveys does just that. They payout real money and you can make $50 in an evening They also offer games you can play that earn cash. T... See more

Company replied

Rated 4 out of 5 stars

The surveys are legit, the payouts happen. The worst thing is that the time estimates of how long survey's take are often wrong and often multiple surveys on different subjects with different require... See more

Rated 4 out of 5 stars

While there are many surveys, I have spent most of my time filling out information only to find I do not qualify for the survey. Sometimes I will spend as much as 10 full minutes answering questions... See more

Rated 4 out of 5 stars

So far so good with 'Branded.' The surveys are fairly plentiful so you rack up points quite quickly and they do send a lot of encouraging messages. My only gripe was the ridiculous lengths you have t... See more


Company details


Contact info

4.1

Great

TrustScore 4 out of 5

119K reviews

5-star
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Rated 2 out of 5 stars

My experience has been so good here

My experience has been so good here. I enjoy all the whole survey here and to wish continue working with you.

23 March 2026
Branded Surveys logo

Reply from Branded Surveys

We appreciate your feedback and are so glad you enjoy the surveys. We value your desire to continue working with us and will keep striving to provide a great experience.

Rated 5 out of 5 stars

Great!

Branded Surveys is great!

5 January 2026
Branded Surveys logo

Reply from Branded Surveys

We're happy you find our surveys great! Thank you for sharing your positive experience with us; we appreciate it.

Rated 5 out of 5 stars

So far so good

6 May 2026
Unprompted review
Branded Surveys logo

Reply from Branded Surveys

We appreciate your feedback and we are so happy to hear that you are having a good experience with us so far.

Rated 5 out of 5 stars

Pay out is fast and easy

Pay out is fast and easy, less than 30 minutes after request.

3 May 2026
Branded Surveys logo

Reply from Branded Surveys

We appreciate your positive feedback. We're so happy to hear that the payout was fast and easy for you, taking less than 30 minutes.

Rated 3 out of 5 stars

I don’t like the fact you spend a bit…

I don’t like the fact you spend a bit of time, submit your answers only to be told the session has expired! This is so frustrating & makes me feel less inclined to do it all again. Sometimes, I get told that my answers are valid BUT not relevant! Why not?

27 April 2026
Branded Surveys logo

Reply from Branded Surveys

We appreciate you taking the time to share this. We are sorry to hear that you've experienced session issues and relevance feedback, leading to frustration. We will investigate these concerns to improve the overall experience. Thanks for your feedback.

Rated 5 out of 5 stars

Best thing ever

Best thing ever

6 May 2026
Unprompted review
Branded Surveys logo

Reply from Branded Surveys

Thank you for the great feedback. We try our best to provide you with a wonderful experience every time you visit.

Rated 5 out of 5 stars

I have been doing service well over 2…

I have been doing service well over 2 years now I love doing the surveys I learned something all the time I love the points that putting a lot of stuff on Amazon wish I'm very grateful for thank you Brandon surveys

4 May 2026
Branded Surveys logo

Reply from Branded Surveys

We're happy to hear that you enjoy taking surveys and find them informative. We appreciate your feedback and are grateful for your continued participation over the past two years.

Rated 1 out of 5 stars

I’ve been waiting a week now to hear…

I’ve been waiting a week now to hear back from customer support & still nothing, most offers track but the ones that don’t good luck hearing back in time before your 2x points expire.

28 April 2026
Branded Surveys logo

Reply from Branded Surveys

We regret that you've had to wait so long for a response from our support team. We are sorry that you're having trouble with offer tracking and the expiration of your points. We'll look into this right away.

Rated 2 out of 5 stars

For more than 5 days now I have not…

For more than 5 days now I have not been given any survey and even I get a survey and start answering, I get a negative response that I do not qualify ,why is that

1 May 2026
Unprompted review
Branded Surveys logo

Reply from Branded Surveys

We appreciate your feedback and are sorry you haven't received surveys or qualified for them recently.

Though we try our best to pre-qualify you for all surveys, there's always a possibility that you are deemed 'not a match' should you not fit the exact criteria our partners are looking for. Also, when a survey invite goes out, it can attract more Branded Surveys Members than originally planned and they fill up really quickly.

To report any future survey issues, use our "Report Issue" tool. This allows our team specialists to review the survey and credit you with the points you deserve, especially on ones that you've invested a lot of time in or encounter issues halfway/tail-end of the survey. Here's how:

1. Go to 'My Points' on your dashboard (bottom right 'more' button for mobile).
2. Scroll down and click 'Report Issue.'
3. Choose 'Report Issue' next to the specific survey.

Rated 5 out of 5 stars

Very Good App

5 May 2026
Unprompted review
Branded Surveys logo

Reply from Branded Surveys

Thank you for the wonderful feedback; we appreciate the continued patronage.

Rated 1 out of 5 stars

Horrible service

24 August 2025
Branded Surveys logo

Reply from Branded Surveys

Thank you for sharing your feedback. Can we get additional context on the issue you're facing?

Kindly reach out to our member help desk at Customerservice@gobranded.com, so that our team of specialists can review this further and provide you with a resolution.

Rated 5 out of 5 stars

Love doing surveys with Branded

Love doing surveys with Branded. Plenty of surveys available and payout is quick and easy with PayPal.

4 May 2026
Branded Surveys logo

Reply from Branded Surveys

We're so happy you love taking surveys with us! It's great to know you appreciate the variety of surveys and find our PayPal payouts quick and easy.

Rated 2 out of 5 stars

I’m told that I have surveys waiting…

I’m told that I have surveys waiting but when I log in there are never surveys available for me to take.

27 April 2026
Branded Surveys logo

Reply from Branded Surveys

We appreciate your feedback and apologize that you're not seeing available surveys after being notified. We will look into this issue to improve your experience.

Rated 5 out of 5 stars

Everything went well

Everything went well. No complaints.

1 May 2026
Branded Surveys logo

Reply from Branded Surveys

We're happy to hear that everything went well for you. Thank you for your positive feedback; we appreciate it.

Rated 5 out of 5 stars

I really enjoy taking surveys

I really enjoy taking surveys. It's actually quite profiting when you are on your down time. I appreciate the surveys. Thank you

27 April 2026
Branded Surveys logo

Reply from Branded Surveys

We're happy to hear that you enjoy taking surveys and find them profitable during your downtime. We appreciate your feedback and thank you!

Rated 5 out of 5 stars

Ease of use.

3 May 2026
Branded Surveys logo

Reply from Branded Surveys

We're thankful that you find the service convenient. Thank you for your continued patronage and for being a valued Branded Surveys member!

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