Ross is a very reliable and pleasant person, who is efficient and knowledgeable and does the job extremely well. He has installed a new boiler for us and has serviced our heating system for a few y... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Fantastic people. After calling multiple other companies, being hung up on, never getting a call back or simply the people on the phone being rude, we found The Sussex Heating Care Comp... See more
Company replied
I had my boiler installed by Ross at The Sussex Heating Care Company in 2020. Every year l get a reminder that the annual service is due. They are a family run service and for me they are first class.... See more
Company replied
Amazing company who couldn’t have been more helpful when my boiler and tank broke down. They were able to see me within 24 hours after adding me onto to a full days work. Excellent communication and... See more
Company replied
Company details
Written by the company
We provide boiler and central heating installation, service and repair in Bognor and the surrounding area. We are available day and night for all your central heating and hot water needs. If you’re looking for a new boiler or boiler replacement in Bognor or the surrounding area then look no further. Take a look at our website to find out more.
Contact info
Beulah House, Swansea Gardens, PO212JG, Bognor Regis, United Kingdom
- 01243820474
- enquiries@sussexheatingcare.co.uk
- sussexheatingcare.co.uk
4.9
Excellent
182 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from The Sussex Heating Care Company
Thank you! See you again next year.
Great service
Great service, excellent communication and I was kept informed throughout of when Ross was expected. Completed boiler service to high standard. Fully recommend.
22 November 2024
Unprompted review
Reply from The Sussex Heating Care Company
Thank you! We strive to give our customers a 5* service from start to finish and appreciate your review!
Excellent service
Excellent service, problem with boiler resolved, would recommend this company to anyone
15 November 2024
Unprompted review
Reply from The Sussex Heating Care Company
Thank you for your review! We really appreciate it.
I was extremely happy with work carried…
I was extremely happy with work carried out by Ross. He is professional, knowledgeable and ver passionate about his work. Annual boiler service done very well. Kate and Ross are kind, compassionate and will go extra for their customers.
8 November 2024
Unprompted review
Reply from The Sussex Heating Care Company
Thank you so much Adriana! We stive to give a 5* service to all our clients and appreciate your words. See you again next year!
Very clean and tidy
Very clean and tidy. Arrives on time.
Keeps you informed of any issues.
Would recommend
7 November 2024
Unprompted review
Reply from The Sussex Heating Care Company
Thank you Elaine, and thank you for signing up to our care plans! We look forward to working with you again :)
Ross is always reliable
Ross is always reliable. Excellent service. He installed my new boiler very quickly and efficiently. He made sure all the radiators were working before he left. Highly recommend this company.
23 October 2024
Unprompted review
Reply from The Sussex Heating Care Company
Thank you for you review. We always aim to give a 5 star service from start to finish and appreciate our customers recognition of this.
Value for money and professional
This the second time we have used TSHCC to service our boiler, they are very reliable and professional. Communication is extremely good from raising a request on their web site through to message updates via text, assuring keeping you up to date of when they are coming to do the job. I can happily recommend them as professionals offering value for money reliability, in a friendly manner.
6 November 2024
Unprompted review
Reply from The Sussex Heating Care Company
Thank you so much Terry! we really appreciate your honest review of our company. See you again next year!
Great Service excellent workmanship
Great Service excellent workmanship
5 November 2024
Unprompted review
Reply from The Sussex Heating Care Company
Thank you! See you again next year
Ross was very helpful
Ross was very helpful, he worked out what was wrong and came round to fix it as soon as the part was received. Very professional service.
28 October 2024
Unprompted review
Reply from The Sussex Heating Care Company
Thank you Emma! We really appreciate your review.
Boiler Service
Boiler Service.
25th October 2024
The first time I used this company and found them very professional with reminders of the appointment and when they would be arriving. The boiler service was carried out and everything explained satisfactory. I will use this company again including a boiler replacement.
25 October 2024
Unprompted review
Reply from The Sussex Heating Care Company
Thank you Rick! We aim to provide everyone with a 5 star service from start to finish and look forward to working with you again.
If you need a reliable and experienced Gas Engineer
If you need a reliable and experienced gas engineer you will find it the guys from The Sussex Heating Care Co.Ltd, nothing is too much trouble, from the appointment being booked, to the work being completed.
17 October 2024
Unprompted review
Reply from The Sussex Heating Care Company
Thank you so much for your review! We really appreciate it and look forward to working with you again.
Ross from The Sussex Heating Company…Consistent Care are the Word
Ross from The Sussex Heating Company came to me last Thursday to service my three gas appliances. From the start when I booked to the finish when Ross completed the work, I’ve nothing but praise. Excellent communication regarding my booking, care whilst carrying out the work, efficient and heaters which are now working perfectly. I highly recommend and thank you Ross !
17 October 2024
Unprompted review
Reply from The Sussex Heating Care Company
Thank you Chris! We strive to provide a 5* service from start to finish and appreciate our customers feedback. Look forward to working with you again.
Very efficient service
Very efficient service. Kate got in touch very quickly after my online request and booked us in for a boiler service. Ross texted when he was on his way which was well within the timescale given. He was very helpful, pointing out issues that he’d found and advising best course of action On top of that he reset my controller and advised on another matter which was outside the remit of the visit. Invoice and follow up check received the same day.
17 October 2024
Unprompted review
Reply from The Sussex Heating Care Company
Thank you for your kind words. We aim to provide a 5-star service from start to finish and take pride in our customer reviews. We look forward to working with you again.
Super service
Ross is always reliable, punctual and super efficient and goes out of his way to make sure everything is as it should be.
15 October 2024
Unprompted review
Reply from The Sussex Heating Care Company
Thank you. We really appreciate your review and look forward to working with you again.
Ross does a fantastic job
Ross is a cheerful friendly, hard worker who does a brilliant job and gives excellent advice
17 October 2024
Unprompted review
Reply from The Sussex Heating Care Company
Thank you! We look forward to seeing you again next year.
Reply from The Sussex Heating Care Company
Thank you for your review. It really does help.
Ross,Kate and Sussex Care are always…
Ross,Kate and Sussex Care are always reliable, efficient and excellent value for money.I have been very pleased with their service for a number of years now and will continue to use them.Their service has given me great peace of mind as a single female
14 October 2024
Unprompted review
Reply from The Sussex Heating Care Company
Thank you Jude. It is always a pleasure to work with you. See you again next year!
Ross is very articulate and helpful
Ross is very articulate and helpful, and is clearly expert in what he does. Strongly recommended.
9 October 2024
Unprompted review
Reply from The Sussex Heating Care Company
Thank you Andrew! It is always a pleasure working for you.
Excellent service highly recommended…
Excellent service highly recommended A+++
9 October 2024
Unprompted review
Reply from The Sussex Heating Care Company
Thank you Darrell! We always aim to give a 5* experience from start to finish.
Service with a Smile
Always happy to see Ross for our annual boiler service. We’re kept updated with when Ross will arrive. Polite, punctual and respectful. Gives good advice. I highly recommend The Sussex Heating Care Company.
4 October 2024
Unprompted review
Reply from The Sussex Heating Care Company
Thank you Sean! See you again
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.