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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their high quality and effectiveness, noting significant improvements in various skin conditions like eczema, psoriasis, and dermatitis. Many consumers highlight that the products, particularly the Miracle Manuka balm, successfully alleviate itchiness, redness, and dryness, often providing relief where other treatments, including steroid creams, have failed. People appreciate the natural ingredients and the multi-functional nature of the products, finding them suitable for a range of skin issues and even for daily skincare routines. However, some customers also noted issues with the user experience and service. A few people found the balm difficult to apply due to its solid, wax-like consistency and strong, persistent smell. There were also instances where the product did not work for certain individuals, with some even reporting worsened skin conditions. Additionally, some reviewers expressed dissatisfaction with the delivery service and issues related to subscription services and refund procedures.

What people talk about most

Product

People report positive experiences with product. Many customers found the products, especially the Miracle... See more

Quality

Customers had positive experiences with quality, finding many products to be effective. Reviewers... See more

User experience

Clients share ambiguous opinions on user experience. Many reviewers praise its effectiveness, stating it... See more

Delivery service

Consumers find delivery service to be ambiguous. Many reviewers praise the fast delivery and quick dispatch... See more

Service

Users describe ambiguous interactions with service. Some reviewers found the service to be fine, with one... See more

Based on these reviews

Rated 4 out of 5 stars

I have reactive and sensitive skin and developed eczema in the last couple of years. With consistent and regular use of Svens Island ointment my eczema did clear up after a few weeks. It quickly eas... See more

Rated 5 out of 5 stars

My first go to ointment to combat chronic lifelong eczema. Manuka Miracle provides a soothing barrier to dry cracked areas. It also alleviates the use of strong steroid ointments more often than not.... See more

Rated 5 out of 5 stars

Fantastic product! I get a type of dermatitis in my outer ear that itches like crazy. Unfortunately it's a side effect of medication, so it doesn't go away, but Sven's Island does a great job of l... See more

Rated 5 out of 5 stars

I'm 73 yr old, & only recently started getting eczema on both of my lower legs. i tried a few different things, but didn't like some of the ingredients. When I discovered Sven's Island Miracle Manuka... See more

Rated 1 out of 5 stars

Absolutely awful product. My sons skin went from a product that had ok results and mostly kept it under control to being recommended Sven island and worse than before we started. I eliminated all ot... See more

Company replied

Rated 1 out of 5 stars

I ordered the Miracle Manuka for my newly acquired Psoriasis, due to a herbal Cleanse. Eczema and Psoriasis are the 2 main issues that the company promotes this Miracle Manuka product for. I also... See more

Company replied

Rated 5 out of 5 stars

Beautiful Skin care , natural, beautiful ingredients. It works , really works . Miracle Manuka is a repair barrier balm it is healing for skin conditions like dermatitis. You use it on rashes and sore... See more

Rated 5 out of 5 stars

Great product - i dont have excema however sometimes my face would be prone to dry patches - this cream has been magic - way better for my skin than the expensive celebrity brands - my skin look great... See more

Rated 5 out of 5 stars

I have suffered eczema especially on my face due to the weather NZ brings, have tried multiple creams including steroids and antifungals in combination as prescribed by my derma. It has been on and... See more

Rated 5 out of 5 stars

I am very impressed with your customer care, the time Tara took to reply to my query as I am not that technology smart. Customer contact was caring and super helpful and made whole experience so much... See more

Rated 5 out of 5 stars

I had always had eczema on my right hand, it would flare into a red scaly breakout daily. Sometimes to the point of bleeding. Other creams would sting when being applied and the rash would disappea... See more

Rated 5 out of 5 stars

Svens Island balm is the only balm that worked on my daughters skin. It actually had a positive impact unlike others that actually make it worse. I would recommend it to anyone with any skin issues es... See more

Rated 5 out of 5 stars

EYELID ECZEMA - My eczema has been flaring up more frequently the older I get, and it got to the point where I’d be sensitive to literally everything. The flare ups were also lasting longer than usual... See more

Rated 1 out of 5 stars

Bought the product to try, but didn't realise I had signed up to a subscription. Then when I tried to cancel the subscription I get a error message and have been unable to cancel. A big red flag and... See more

Rated 5 out of 5 stars

I am a Chef and in Australia I have to clean the kitchen after every shift. The chemicals we use are incredibly strong, specifically the ones we use to clean de flat griller, I have to change my prote... See more

Rated 5 out of 5 stars

After 30 years of using cortisone creams for my allergy my skin was thinner than paper and I constantly had blisters and sores all over my hands and arms with some elsewhere. Sven’s Island is the firs... See more

Rated 5 out of 5 stars

I had been struggling with skin irritation for about 2 months. I had tried pharmaceutical treatments but nothing had worked. My husband saw Miracle Manuka on Facebook and I decided to give it a try. W... See more

Rated 5 out of 5 stars

Absolutely love Sven‘s island products. From the original go to Miracle Manuka to tend to minor cuts and scrapes, dry skin etc to Fresh Face face cream which is my daily beauty routine must have. Thei... See more

Rated 5 out of 5 stars

I've had problems with eczema on my legs for 3 or 4 yrs and wasn't happy about using cortisone cream. I saw an advertisement for miracle manuka cream and ordered some. I've been using it for a couple... See more

Rated 5 out of 5 stars

The Miracle Manuka is amazing. Healing Hands was the best treatment on burns I sustained on my legs 5 years ago. It soothed the pain and helped with itches. Then, my legs were actually experiencing n... See more

Rated 1 out of 5 stars

This is a scam company. We tried the miracle manuka cream for our daughters mild eczema and apart from being very solid and wax like making it terribly laborious to apply, it also has a really strong... See more

Company replied

Rated 1 out of 5 stars

I agree with the others, this company is a scam. I ordered the bundle $99.00. I received the cream & balm, no lip balm. Wrote telling them & received their book. Not interested & told my order co... See more

Company replied

Rated 1 out of 5 stars

If I could give it minus 100 i would. This company is a scam. once you buy a product from them they keep your card details and 'subscribe' you to their monthly billing for the same amount. they keep b... See more

Rated 5 out of 5 stars

My daughter suffered from eczema all her life and we tried a variety of creams, ointments and even steroids. The eczema kept coming back until we tired Svens Island. Its been over 6 months and her elb... See more

Rated 5 out of 5 stars

Sven’s Island has been a game changer for our family. After nearly five years of trying countless creams, ointments and treatments—including topical steroids—our now almost six-year-old has enjo... See more

Rated 1 out of 5 stars

Worst company! I got a refund as it made my child's eczema way worse! Than they sent me more product after I already said I wanted a full refund. Than had to return that to get a refund. Emailed them... See more

Rated 5 out of 5 stars

This is definitely a product that works well to help ease your personal problems as it did mine. It's made from natural ingredients which therefore makes it a peace of mind to use everyday. I showed t... See more

Rated 2 out of 5 stars

Did not work for me, AT ALL. Tried it at the peak of a flare up. Used nothing else for 3 weeks to give it a proper chance to do its thing but it never did. It claims to soothe the itchiness. Which... See more

Rated 5 out of 5 stars

This company practices truth in advertising. I tried the lot (topical creams, creams with steroid and even creams with anaesthesia) for my itchy skin due to type 2 diabetes. I only applied once and... See more

Rated 5 out of 5 stars

I have problem with my cuticles getting dry and then crack. I had that issue for decade. There is no product I heard of that I haven't try and nothing helped. Then I went to dermatologist for 2 year... See more

Rated 5 out of 5 stars

I am always skeptical when buying new products, but this product actually works and works very well. I get a mild form of dermatitis on my face, and this not only removes that problem it leaves my fac... See more

Rated 5 out of 5 stars

Sven's is extremely informative Have great guidelines and will honour damaged products . Both my son and I have skin conditions that have become more manageable with Svens Island products. Also hav... See more

Rated 5 out of 5 stars

They have a product that really works, I had a strange rash on my right hand, and my GP prescribed different ointments which did not help so I see Miracle Manuka advertised on the internet, so I thoug... See more

Rated 5 out of 5 stars

My daughter has been having Eczema since she was born. We had steroid creams from demonology and the rashes still come back and go. I tried so many things to get rid of her skin problems. Nothing rea... See more

Rated 5 out of 5 stars

The miracle mānuka skin repair ointment is the only ointment/cream that's stops my itching due to an allergic reaction to some cotton/material. Otherwise I have to use a bandage to stop it itching. I... See more

Rated 5 out of 5 stars

Eczema can be a struggle. I have been using Sven's Island Miracle Manuka Balm for a short while and I can already see improvement in my skin. It's less itchy and red for starters and it's only been a... See more

Rated 5 out of 5 stars

Great product, it worked for my daughter's eczema behind her knees which has now totally gone, it soothed the itching and gave a cooling feeling, has been gone now for a couple of months.

Rated 1 out of 5 stars

I only hit the one star button to get to the comment section. Still waiting for my cream to show up after 2 1/2 weeks. They want my opinion on the product and their service. Ha!

Rated 5 out of 5 stars

My mom got Bullious Pemphigoid, all wounds in her skin like burn because of low immune system, (Auto immune) also she has got kidney failure, it can cause of itchiness. she doesn't has eczema, but I... See more

Rated 5 out of 5 stars

Delicious smell, melts into the skin and is genuinely nourishing. A little goes a long way. I love the ethics of this small business, and, the natural ingredients are of the highest quality.

Rated 5 out of 5 stars

It helped alleviate the eczema flare up of my baby even though it took longer than I expected. The result wasn't showing in the first month, until after 2nd month.

Rated 1 out of 5 stars

I'm very unhappy as I unknowingly signed up for a subscription when I thought I was buying a one-off product. The details must have been in the fine print. A few weeks after receiving my product, I go... See more

Rated 5 out of 5 stars

I recently developed psoriasis and the rash and the itching were causing me discomfort and some distress. Some medications from the doctors brought the outbreak back to manageable but the Sven’s Isla... See more

Rated 5 out of 5 stars

I have tried soooo many different things to get rid of my eczema. Naturopaths, Skin Specialists, Food Intolerance Diets, different powders, Steroid Creams, other creams… I have tried it all. One... See more

Rated 5 out of 5 stars

I’ve tried countless creams, washes and ointments both medically prescribed and natural with varying degrees of temporary effectiveness. FIIINALLLLLY something that works long term on my psoriasis. Th... See more

Rated 5 out of 5 stars

This product actually worked! I have tried many with no results. I have had a tiny spot of eczema for years, now totally gone. It took 2 tins to fully clear, this was 18 months ago, no return. C... See more

Rated 5 out of 5 stars

I have been using these creams for about 4 months now and I would highly recommend trying Miracle Manuka products. I was diagnosed with dermititis about 18 months ago. All the doctors did was give me... See more

Rated 4 out of 5 stars

I almost gave up as I felt it was not improving. Then I realised the balm is for the flare up and the creme is more for the daily moisturiser. Once I used the balm the flare up calmed right down and I... See more

Rated 5 out of 5 stars

My husband had been dealing with ongoing eczema which had been impacting his sleep and by extension mine too! We tried a few remedies without success and every time we felt we saw a difference it woul... See more

Rated 4 out of 5 stars

I do love this cream. It makes my skin feel beautiful. I however have psoriosis and it did not help. It made it feel softer but that was it. Based on other reviews it would appear it has a great effec... See more

Rated 5 out of 5 stars

Thank you for providing such an amazing natural product. I have searched and tried so many products and this by far helped with my skin irritation.

Rated 5 out of 5 stars

They supply a product that genuinely helps me.Ive tried every product out there for my skin condition and this one works.Ive waited years for something non steroidal and this is it.Cannot rate it (MM)... See more

Rated 5 out of 5 stars

Sven’s Island Miracle cream has worked so well for my eczema. It’s practically gone now, I just have some redness left behind. No more itching and no more flaking skin. It took a few weeks for it to h... See more


Company details

  1. Health and beauty shop

Written by the company

Most people don’t come to Svens Island looking for a miracle. They come after years of trying creams that worked briefly — or not at all. Steroids that helped, then created new worries. Natural products that sounded promising, but didn’t last. We exist for people living in that cycle — the constant itch, the flare-ups that come back, the frustration of doing everything “right” and still not getting lasting calm. Svens Island was created to offer a gentler, more trustworthy alternative: natural, steroid-free support for skin that needs comfort, consistency, and care over time — for adults and children alike.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

110 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 28% of negative reviews

Typically takes over 1 month to reply

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Rated 4 out of 5 stars

Recommendation of Svens Island ointment for eczema

I have reactive and sensitive skin and developed eczema in the last couple of years. With consistent and regular use of Svens Island ointment my eczema did clear up after a few weeks. It quickly eased the itchiness I was experiencing. I applied it multiple times throughout the day and prior to bed.
I now use it to prevent any further flareups.

10 February 2026
Unprompted review
Rated 5 out of 5 stars

I am one very happy customer customer…

I am very impressed with your customer care, the time Tara took to reply to my query as I am not that technology smart. Customer contact was caring and super helpful and made whole experience so much easier. Plus I am loving your Miracle Manuka Creme, it's brilliant and my review is 100% genuine. Kathi Murphy

3 February 2026
Unprompted review
Rated 5 out of 5 stars

I have chronic eczema

I have chronic eczema, a lifetime issue. I'd been looking for a skin treatment that is effective. I'm more than happy with the products purchased as they are soothing, healing and protective. Well done Svens Island 😍

28 January 2026
Unprompted review
Rated 1 out of 5 stars

Red flag

Bought the product to try, but didn't realise I had signed up to a subscription. Then when I tried to cancel the subscription I get a error message and have been unable to cancel. A big red flag and wouldn't trust this company. The cream didn't even help

26 January 2026
Unprompted review
Rated 5 out of 5 stars

Embarrassing scaly hand disappeared.

I had always had eczema on my right hand, it would flare into a red scaly breakout daily. Sometimes to the point of bleeding. Other creams would sting when being applied and the rash would disappear for a few hours before becoming itchy and scaly again.
I began using Sven’s Miracle Manuka in August 2025 initially just the Repair balm, it calmed down the rash to a slight discolouration on my finger, I have now started using the Miracle Manuka skin crème daily on as a hand cream (and elbows) for a fantastic result of soft calm skin. I have not had a flare up in over 4 months.
Sven’s island have made the experience more affordable by bundling products or occasionally doing buy one get one free offers.

26 January 2026
Unprompted review
Rated 5 out of 5 stars

Highly Recommended products

Sven's is extremely informative Have great guidelines and will honour damaged products .
Both my son and I have skin conditions that have become more manageable with Svens Island products.
Also have great incentives and discounts

25 January 2026
Unprompted review
Rated 5 out of 5 stars

Great product

Great product, it worked for my daughter's eczema behind her knees which has now totally gone, it soothed the itching and gave a cooling feeling, has been gone now for a couple of months.

28 November 2025
Unprompted review
Rated 5 out of 5 stars

It works

My daughter has been having Eczema since she was born. We had steroid creams from demonology and the rashes still come back and go. I tried so many things to get rid of her skin problems. Nothing really worked. Sick of using steroids creams to my little baby too. Then I found miracle Manuka cream, it was just another trying at the first time. Yes, my daughter still uses steroids creams but way less than before. Didn’t need to buy steroids creams last year since using Miracle Manuka.
Thank you for the great products.

1 November 2025
Unprompted review
Rated 5 out of 5 stars

Effective and delicious

Delicious smell, melts into the skin and is genuinely nourishing. A little goes a long way. I love the ethics of this small business, and, the natural ingredients are of the highest quality.

24 January 2026
Unprompted review
Rated 5 out of 5 stars

EYELID ECZEMA

EYELID ECZEMA - My eczema has been flaring up more frequently the older I get, and it got to the point where I’d be sensitive to literally everything. The flare ups were also lasting longer than usual. Absolutely nothing was working and I can’t stand the stinging in my eyes when using steroids. I remembered I purchased the Sven’s island ointment ages ago from an health food store and it was sitting in my drawer so I gave it a go. Ohhhhh my Lordy I was not disappointed, my itch and dry patches on my eyelids are GONE after TWO DAYS. It normally takes me weeks and weeks for this level of improvement. Cannot believe I let this bad boy sit in my drawer……..

24 January 2026
Unprompted review
Rated 5 out of 5 stars

I have problem with my cuticles getting…

I have problem with my cuticles getting dry and then crack. I had that issue for decade. There is no product I heard of that I haven't try and nothing helped. Then I went to dermatologist for 2 years. They gave me strongest steroid made in chemist as nothing else helped, salicilic acid strongest, did not help then phototherapy which ripped tendons in my hands. I saw miracle manuka online and am so happy with the product. After 3 weeks thickening around my cuticles disapeared, they are not dry and do not cracked

23 January 2026
Unprompted review
Rated 5 out of 5 stars

How to keep control

This is definitely a product that works well to help ease your personal problems as it did mine. It's made from natural ingredients which therefore makes it a peace of mind to use everyday. I showed this product to my dermatologist who was very happy for me to use it.

23 January 2025
Unprompted review
Rated 5 out of 5 stars

Eczema can be a struggle

Eczema can be a struggle. I have been using Sven's Island Miracle Manuka Balm for a short while and I can already see improvement in my skin. It's less itchy and red for starters and it's only been a week. Having an ointment that works without steroids is something I'm very grateful for.

23 January 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful Natural Skin Care

Beautiful Skin care , natural, beautiful ingredients. It works , really works . Miracle Manuka is a repair barrier balm it is healing for skin conditions like dermatitis. You use it on rashes and sores , it is multifunctional. It is a miracle. The other skin care and moisturiser are just as amazing. Clears acne and pimples , soothes and heals inflammation. I can personally recommend Sven’s Island . My skin was healed. You only need a small amount.Brilliant products and an amazing seller. Please try these products and you will see a difference on your skin .

18 October 2025
Unprompted review
Rated 5 out of 5 stars

Sven’s Island Miracle cream has worked…

Sven’s Island Miracle cream has worked so well for my eczema. It’s practically gone now, I just have some redness left behind. No more itching and no more flaking skin. It took a few weeks for it to heal but the miracle cream works.

23 January 2026
Unprompted review

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