Svenska Domäner Reviews 

862
TrustScore 4.5 out of 5

4.4

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See what reviewers are saying

Rated 5 out of 5 stars

I'm very grateful to the support team, because they're always very quick to solve my problems.

Company replied

Rated 1 out of 5 stars

Would give 0 point if possible. I have been the customer of Svenska Domäner for several years and I have to quit and transfer all my domains now. They increase the DNS package fees several times after... See more

Company replied

Rated 5 out of 5 stars

Our emails suddenly stopped working. Fortunately had a back up email address so was able to contact support. They immediately apprised us of the situation, said they were working on it and the emails... See more

Company replied

Rated 5 out of 5 stars

I'm really happy with how quick and helpful the support team is. Very responsive and willing to solve issues. The domain registrations are a walk in the park. Very intuitive control panel too. Great... See more

Company replied

Company details

  1. Web hosting company
  2. DNS Provider
  3. Email service provider

Information provided by various external sources

Svenska Domäner etablerades 1991 och är ett av marknadens ledande företag inom webbhotell och domännamnsbranschen. Vi arbetar i hela Norden med fokus på att ge våra kunder bästa möjliga lösningar inom hosting. Svenska domäner är en ackrediterad registrar hos IIS vilket innebär att vi säljer .SE och .NU domäner utan mellanhänder och därmed till konkurrenskraftiga priser. Vi arbetar kontinuerligt med förbättringar för att kunna erbjuda våra kunder så bra teknologi och tjänster som möjligt. Vi jobbar därför exklusivt med HP infrastruktur och kontrollpaneler från C-panel.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

862 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

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4.4

All reviews

(862)

8 reviews in the last 12 months

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Rated 3 out of 5 stars

Svenska Domäner uses complicated usage…

Svenska Domäner uses complicated usage methods to make it more difficult for the user. Advanced texts and non easy-to-use procedures for the user. With purpose to earn more money. The same methods is applied for instance Försäkringskassan. Apart from this everything is reliable with distinct accuracy.

19 June 2018
Unprompted review
Svenska Domäner logo

Reply from Svenska Domäner

Hello Malin,

We have no intention of making texts or usage complicated in any way and if that is the case, we apologize. We have in many instances tried to contact you, with no response, while you have been informed of the changes applied to your services with us, as done by way of email. To relieve this situation, the only thing we can do, in your case, is retract the late payment fees.

We cannot discuss this further in this forum, due to your privacy. But please do email us on support@svenskadomaner.se so we can solve this situation in the best possible way.

All the best,
The Svenska Domäner Team

Rated 5 out of 5 stars

Very good, I cannot complain

Have been with them for 3 years now. I am not a power user and I use them for my family domain purposes. I had a couple of questions (both financial and technical) that were resolved within 24 hours time. The services feel stable and I am enjoying their services.

1 June 2018
Unprompted review
Svenska Domäner logo

Reply from Svenska Domäner

Hi Tridy,

Thank you so much for your kind words! We're happy to know that you're satisfied with our services :)
We hope to keep you as our client for many years ahead :)

All the best,
The Svenska Domäner Team

Rated 2 out of 5 stars

Difficult to get relevant answers from…

Difficult to get relevant answers from support.
They started two different threads for the same question.
The end result is that they could not solve the problem they
created first place.

12 May 2018
Unprompted review
Svenska Domäner logo

Reply from Svenska Domäner

Hej Stefan,

Tack för din feedback! Vi har undersökt ditt ärende och det har uppstått ett missförstånd från steg 1 i din registreringsprocess. Vi har skickat all information via mejl pga. sekretessavtal som gör att vi inte behandlar personlig information offentligt.

Vänligen se din inkorg, så hörs vi förhoppningsvis vidare där.

Allt gott,
Svenska Domäner Teamet

Rated 5 out of 5 stars

Outstanding service level

Outstanding service level, Thank you!

22 March 2018
Unprompted review
Svenska Domäner logo

Reply from Svenska Domäner

Hi Mats,

Thank you so much! We hope to keep you as our client for many more years to come.

All the best,
The Svenska Domäner Team

Rated 5 out of 5 stars

Top class web service provider

I have nothing but good things to say about Svenska Domäner. Their services are excellent and reliable. And perhaps more importantly: their support is top class with quick, clear and friendly service. I'd highly recommend them.
/Andreas Karlsson

7 March 2018
Unprompted review
Svenska Domäner logo

Reply from Svenska Domäner

Dear Andreas,

Thank you so much for your wonderful words and the recommendation.
We highly appreciate it and hope to have you as a customer for many more years to come.

All the best,
The Svenska Domäner Team

Rated 5 out of 5 stars

SvenskaDomaner is a Honest Company

SvenskaDomaner is a Honest Company. I am satisfied with their customer service.
This company be on their words....

22 February 2018
Unprompted review
Svenska Domäner logo

Reply from Svenska Domäner

Hi,

Thank you so much! It means a lot to us to hear.

Have a wonderful weekend,
The Svenska Domäner Team

Rated 5 out of 5 stars

Bra service!

5 October 2017
Unprompted review
Svenska Domäner logo

Reply from Svenska Domäner

Hej Roksana,

Tack snälla för dina fina ord och för att du är kund hos oss!

Ha en fortsatt fin dag,
Svenska Domäner Teamet

Rated 5 out of 5 stars

Very professional

Very professional, competent and friendly! When contacting them you get reply within a few hours. They are always very helpful.

18 August 2017
Unprompted review
Svenska Domäner logo

Reply from Svenska Domäner

Hi Patrick,

Thank you so much for your kind words :)

Have a wonderful weekend,
The Svenska Domäner Team

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