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Swap.gg Reviews 

2,536
•
TrustScore 4.5 out of 5

4.4

Video Game Shop
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Review summary

Created with AI, based on recent reviews

Considering 239 reviews, reviewers overwhelmingly had a great experience with this company. Active customers frequently mention that the online platform is extremely fast, very easy to navigate, and consistently offers fantastic financial value for all kinds of digital item trades. People genuinely appreciate the secure and highly reliable trading system, which makes exchanging items remarkably smooth, professional, and completely stress-free for everyone involved. Some reviewers were not happy with unexpected trade updates causing temporary suspensions that left their deposited funds completely stuck. A few other people also felt that missing items after a transaction or very delayed customer support responses created significant frustration during their overall visit.

What people talk about most

Website

People report high satisfaction with the website, praising its clean design, wide variety of skins, and fair... See more

Product

Consumers find product to be ambiguous as opinions are sharply divided regarding trading experiences. While... See more

User experience

Clients share positive opinions on user experience, noting that the platform makes trading Steam items... See more

Price

Reviewers express general satisfaction regarding the affordability, noting that rates are fair, costs are... See more

Service

Reviewers highlight positive aspects of service, frequently praising the fast transactions, secure bot... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great experience using Swap.gg. The platform is fast, easy to use, and delivers exactly what it promises. The item valuation feels fair and transparent — none of that sketchy pricing you see on oth... See more

Rated 5 out of 5 stars

At first i was confused with the way the site works, waited 7 days to unlocky my reserved balance so i can make a new trade, help bot and Nicholas were great help and made my trade effortless at last.... See more

Rated 5 out of 5 stars

I feel confident listing any skin here, no matter the rarity or value. The platform protects both sellers and buyers effectively.

Company details

  1. Video Game Shop
  2. also in
  3. Computer Accessories Shop

Written by the company

Securely and easily buy, sell and trade skins/items for games like CS2, RUST, TF2 and more.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3k reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 9% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(2,536)

254 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

I traded rust 2 rust items for another…

I traded rust 2 rust items for another 2 rust items.
For some reason the first time i did the trade it failed and took me like 30mins to be able to send another trade but after that everything went smooth and fast!
Would reccomend

14 March 2026
Unprompted review
Rated 4 out of 5 stars

almost perfect

everithing went perfect, but the website design should be renewed. it took me ages to figure out how to withdraw items and what is a bagpack

27 February 2026
Unprompted review
Rated 5 out of 5 stars

IT IS SUPER SAFE.

Honestly at first I was skeptical but once I got the stuff I wanted and how small amount of time it took to finish the trade, the least I can say that I am amazed. ❤️

25 February 2026
Unprompted review
Rated 1 out of 5 stars

3 Fraudulent Charges to stolen card and No Support

They charged 3 different transactions ( 2 with 100 USD and 1 with 115 USD ) to a card of mine that got STOLEN. I immediately contacted them and they said they will view but no one viewed anything yet. They said that they won't refund if the funds got used. My card was stolen and I a student left without funds. No one has helped me yet!

30 January 2026
Unprompted review

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