I had an Issue with an exchange. Customer Support was superb, really pleasant, competent... Issue got solved quickly !
Company replied
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See what reviewers are saying
My swap failed because I mistakenly sent more LTC than I was supposed to. I shared the transaction details with customer support and they gave me the option to 1) cancel the exchange and receive a ref... See more
Company replied
This company randomly holted my transaction with no expiration. After I followed up, they required KYC and after refusing needed a 3 day return period but did return all the bitcoin in the end. They r... See more
Company replied
I prematurely thought my tx wasn't working because it had been settled on Solana network with max confirmations for 5-7 minutes but support was right there to help...concurrently the update of the pro... See more
Company replied
Company details
Written by the company
Swapzone is a cryptocurrency exchange aggregator. Browse through services, compare exchange rates, analyze and swap cryptocurrency in just one interface. All swaps are custody-free, with no registration needed.
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4.7
Excellent
551 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Best customer support and very fast exchanges
Well i accidentally made a wrong transaction and i hit CS for a review and they replied in less than 3min and i had no account on their site or anything but they looked at my details and refunded me... great CS i loved the exchange too with all the best rates you can find easily...
10 March 2025
Unprompted review
Reply from Swapzone
Hi, Yohannes!
Thank you for your feedback! We always strive to provide the best service.
We will be glad to see you on our service again!
Best regards,
Swapzone Team
Love this website it’s the best for me
Love this website it’s the best for me
10 March 2025
Unprompted review
Reply from Swapzone
Hi, Kadeem!
We appreciate your trust and look forward to assisting you in the future!
Best regards,
Swapzone Team
i was accompanied by the team…
i was accompanied by the team throughout the swapping process and i must say that they were very efficient. thanks
10 March 2025
Unprompted review
Reply from Swapzone
Hi, Sebastian!
Thank you for your feedback! We always strive to provide the best service.
We will be glad to see you on our service again!
Best regards,
Swapzone Team
Best swap Save ever!…
I created a swap and sent my coins to the incorrect eth network SMH. Then my phone browsing froze up on the site for 16 hrs before realizing it, totally my fault. Swap was not completed but once I reached out tech help they fixed the issue in 5 minutes. Fantastic service with great attitude.
5 March 2025
Unprompted review
Reply from Swapzone
Hi, August!
Thank you for your review! Mistakes happen, and we're glad our support team could quickly assist you in resolving the issue. We appreciate your patience and your kind words about our service. If you ever need help again, don't hesitate to reach out!
Best regards,
Swapzone Team
Amazing experience ✨ thank you team 👏…
Amazing experience ✨ thank you team 👏 trust and warth.
19 February 2025
Unprompted review
Reply from Swapzone
Hi, Ravi!
Thank you for your feedback! We're glad to hear you had a great experience and appreciate your trust and support. Looking forward to assisting you again in the future!
Best regards,
Swapzone Team
Trusted 💯 i am using this personally…
Trusted 💯 i am using this personally from 2year. Best experience
16 February 2025
Unprompted review
Reply from Swapzone
Hi, Fero!
Wow! Two years with us—what an incredible journey! We truly appreciate your support and are glad to hear you’ve had a great experience. Your feedback means a lot to us, and we look forward to continuing to serve you!
Best regards,
Swapzone Team
Reply from Swapzone
Hi, Yonatan!
Thank you for your feedback! We always strive to provide the best service.
We will be glad to see you on our service again!
Best regards,
Swapzone Team
The only exchange that had my coin…
The only exchange that had my coin listed and I got a fair price fast
13 February 2025
Unprompted review
Reply from Swapzone
Hi, A Smith!
Thank you for your feedback! We always strive to provide the best service.
We will be glad to see you on our service again!
Best regards,
Swapzone Team
Did a swap from btc to eth
Did a swap from btc to eth , all very fast in 8 minutes total. Very good and fast, very happy with this.
12 February 2025
Unprompted review
Reply from Swapzone
Hi, B!
Thank you for your positive feedback! We appreciate your support and look forward to assisting you again in the future.
Best regards,
Swapzone Team
Reply from Swapzone
Hi, Matyas!
Thank you for your feedback! We always strive to provide the best service.
We will be glad to see you on our service again!
Best regards,
Swapzone Team
when i was swapping it showed me $4 but…
when i was swapping it showed me $4 but after swap it gave me $2.8
earlier it was not a problem but now its consistent problem
9 February 2025
Unprompted review
Reply from Swapzone
H!
Please contact us at support@swapzone.io or via our support chat so we can assist you further. We’re happy to help resolve this issue as soon as possible.
Best regards,
Swapzone Team
UPD
Dear user, we have reviewed your case and found that the amount you sent was lower than the specified amount. As a result, the exchange was processed at the market rate at the time, which led to a lower final amount received.
If you have any further questions or concerns, feel free to reach out. We're happy to assist!
Simple, Fast, and Reliable!
When Trust Wallet was having a difficult time completing my crypto swap, I went a-searching on Google to find some alternatives. Thankfully, Reddit recommended SwapZone.io and I decided to give it a shot...I'm so glad I did because not only were the feds cheaper but the transaction was very fast and I didn't have to mess around with anything besides copying and pasting the wallet addresses! I will absolutely be using this service in the future and have already added this site to my bookmarks as I know it will be seeing more use from me very soon!
9 February 2025
Unprompted review
Reply from Swapzone
Hi, Lucas!
Thank you for your feedback! We always strive to provide the best service.
We will be glad to see you on our service again!
Best regards,
Swapzone Team
Reply from Swapzone
Hi, Norman!
Thank you for your feedback! We will be glad to see you on our service again!
Best regards,
Swapzone Team
My First Swap
I was concerned at first with it being my first time ever swapping. In the end, a successful swap! And done quite easily too.
21 January 2025
Unprompted review
Reply from Swapzone
Hi, William!
Thank you for your positive feedback! We appreciate your support and look forward to assisting you again in the future.
Best regards,
Swapzone Team
Very little fees and quick transaction!
They made an extremely quick exchange for me. I have been struggling to exchange a small amount which is 0.003 ETH to SOL. But they allow it and charged very little fees. The transaction was very quick.
Definitely recommend it!
22 January 2025
Unprompted review
Reply from Swapzone
Hi, Helotsangel!
Thank you for your feedback! We always strive to provide the best service.
We will be glad to see you on our service again!
Best regards,
Swapzone Team
Great Swap!!
Great Swap!!! Took a little longer than expected but got more in return which was nice! Definitely use them in the future for all my ETH to SOL swaps!!!!
19 January 2025
Unprompted review
Reply from Swapzone
Hi, Charles!
Thank you for your feedback! We always strive to provide the best service.
We will be glad to see you on our service again!
Best regards,
Swapzone Team
was very fast and simple
18 January 2025
Unprompted review
Reply from Swapzone
Hi!
We’re grateful for your feedback and look forward to seeing you again!
Best regards,
Swapzone Team
Fast and secure
16 January 2025
Unprompted review
Reply from Swapzone
Hi, AJ!
We are happy to serve you again! Your feedback means a lot to us!
Best regards,
Swapzone Team
Reply from Swapzone
Hi, Aneed!
Thank you for your positive feedback! We appreciate your support and look forward to assisting you again in the future.
Best regards,
Swapzone Team
Only took 7 minutes to convert some ETH to…
Only took 7 minutes to convert some ETH to Sol on the platform with the help of another recommended exchange. Highly recommend using this for multichain swaps.
6 January 2025
Unprompted review
Reply from Swapzone
Hi, Maxime!
We’re grateful for your feedback and look forward to seeing you again!
Best regards,
Swapzone Team
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