SWA Sabers Reviews 

I got sabres during the buy one get 2 free period and was not disappointed, not only are the sabres comfortable and durable during battle, they also look great and have a bunch of setting for changing how your Sabre sounds and what color the blade is. Plus the fact that everyone in my family has one is a huge win. Great company

I sought out replica lightsabers for an upcoming occasion and landed on these guys. Took a bit longer to ship than stated, but everything arrived in solid condition. Only real problem I have is that two of the sabers don't have the right size screws to hold in the blade, but coming from someone used to collapsible plastic toy sabers, this soars above that. Appropriately bright and colorful, and good sound.

Zero responses from SWA Sabers despite several attempts to reach them, both through their live chat on their website and by email, no responses whatsoever, placed the order about 4 months ago and haven't heard a thing, zero customer service response

Found SWA on instagram and applied fir their ambassador program, requesting my sample Durablade Starter saber. Wasn’t honestly sure what to expect, but wanted to be certain I wasn’t peddling something terrible. It arrived and, after a full charge, I started playing around with the functions and features.
First, it was LOUD. Startled my partner upon first ignition. The “instruction” pamphlet can be a tad confounding due to its size and font, but quickly I picked up on the controls. Single button works well, and the gesture controls are solid. Any unintentional feature activation seems to be from a lack of precision in the gesture rather than the saber itself.
The multiple fonts are well done, the background music is solid, and the colors are clear for an RGB saber. Look great on film.
The Durablade itself has already taken several hits that would have shattered my previous sabers and shows no sign of wear.
I am thoroughly impressed, and have no hesitation on representing this brand.
I have yet to deal with their service department, so I have no way of rating that yet. Considering actually purchasing more so I can duel with my kids without worry of breaking the sabers!

My 18 year old son spent his birthday money on two sabers. Communication has been non-existent and after three months he still hasn't received his sabers. I have emailed asking for a refund but still not response! DO NOT BUY from this company.

Scam. Definitely avoid. Subpar products and a customer service department that will just ghost or ignore you.

We ordered 3 lightsabers for my son's birthday during the buy 1, get 2 free sale. So we purchased Obi Wan's with a pixel blade, and then selected 2 others with the dura blades. The order took about 2 weeks to be delivered, but we didn't pay for any expedited option, so that wasn't an issue. These were birthday presents for our son. To say these were the favorite present is an understand. He is playing with them while I write this review.

Some assembly required: you will need to charge the blades when they arrive, and then assemble them. The operating instructions are straightforward, but took a bit of use to fully understand. Trial and error was my teacher.

Overall, I am glad I bought these for my son. I'm sure I'll aquire more in the years ahead.

I would go negative stars if that was an option. My son order 4 and paid $1,300. They came and two are non operable and one is not what we ordered. All 4 have different batteries and charge differently. No instructions on how to assemble. I reached out to customer service and told them we had an issue. Upon seeing it and live chatting with me, they asked for pictures and the order number. I provided and then poof...totally ghosted me. We will be filing BBB complaint, disputing the charge, and posting negative, but honest, reviews on every platform imaginable. BE CAUTIOUS OF THIS COMPANY.

First off, I messed up initially. I put the wrong address because it was connected to my Google Pay, and Google automatically added the address after I manually put it in, changing it.

Second, I emailed them IMMEDIATELY telling them I wanted to cancel the order (Aug 9th mind you, and two of them) and they never responded.

Third, I sent an email today, and gave them proof of everything, and they just said "We can't give you a refund if it's already in transit. It has to be returned to us." If I could return it, I wouldn't be asking for a refund.

TL;DR:
I sent two emails, with proof on Aug 9th, and sent one today (Aug 21) and just got an email back today saying they can't help me.

Never ordering from them again, out 200+ dollars because they don't want to answer the emails which is support's job.

I suggest you DON'T buy from them, and I suggest you find a different website. This is asinine.

Ordered a SWA Pixel and received a Durablade instead order#11444. I have not received any replies to multiple emails Instagram messages and messages on their website chat including email to owner Reno Dagostino at starwarsanalyst1128 at gmail.com (@) not allowed on trustpilot for emails)

Absolutely atrocious / non-existant customer service, item still not arrived after 7 weeks. Do yourself a favour and stay well away from this company.

Website says 3-5 day shipping, it took 2 1/2 weeks to get an update. My suggestion is ask the chat bot "where is my order" and then the site will actually update you on where your order is. Most likely in Hong Kong.

My sister made an order on May 7th, since then she's emailed them 3 times on updates, one moved the date, and she heard nothing from the other 2. Order tracking was last updated on May 20th saying her order is ready (its August 14th as of writing this). She hasn't received them yet but she's been getting emails requesting reviews of her sabers. Honestly, avoid if you don't want to deal with a headache.

Sabers arrived fine but the connecter piece I ordered never arrived they have ignored every email I have sent and refuse to replace or refund me.. other from somewhere else that’s 40 euro they just stole from me

Like many others, I too had been waiting for a number of months for a promised product with no sign of its arrival. Trying to get a hold of someone from this company is as painful as pulling teeth. False promises and no contact after taking my money for the buy 1 get 2 special.

I managed to successfully dispute my purchase and got my money back, but SWA still claimed that my products arrived and challenged my dispute.

This is one of the first times I have been so burned by a company that I believe I need to warn other people to stay away. Entire experience has been a massive headache.

I would give a zero if possible!

unfortunately, I cannot recommend this company.

Ordered with the buy 1 get 3 deal and they took the money and never sent the sabers. Waited greater than 90 days.

They even had the gall to ask for 5 stars when they didnt deliver the goods and didnt respond to emails or shopify (shipping) app messages.

Bank of America reversed the charges.

Beware of this Chinese scam.

Delivered faster than we expected. Excellent quality! Impressive.

Ordered Buy1 get 2 free back in May never received my order! Multiple attempts to contact but never a response finally filed a dispute with my credit card and they turned it down SWA says order fulfilled but did not provide any tracking or shipping confirmation how is that possible. All I can say is STAY AWAY! Cannot be trusted!!!!!!!!!!!!!!

They could be better with their communication for sure but I received both orders (6 sabers). One saber is a Pixel blade and it's fantastic! The other 5 are durablade Sabers and very capable for dueling with the kids.

The Pixel blade is more than capable for dueling although not recommended. I ordered the pixel saber bundle first but it arrived a week after the second order I placed. Either way the quality was worth the wait.

The blades are easy to assemble and easy to charge. One of the chargers was broken so they said they would send me a new one.

Really enjoying the durability of these sabers and the colors are really vibrant battery life is also exceptional