Sweetmemoriesdelivered Reviews 

91
TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

Longstanding customer, but won't be ordering again, as at least half the sweets from my last three orders have been stale.

Company replied

Rated 5 out of 5 stars

Whether buying for myself or as gifts for friends, I'm a fan of online sweet shops that specialise in American candies. Sweet Memories Delivered has THE best prices around, and they always have good s... See more

Company replied

Rated 5 out of 5 stars

My order arrived very quickly and well packaged. Very reasonably priced for a great selection of Irn Bru confectionery that isn't readily available in local stores or supermarkets. Bought this select... See more

Company replied

Rated 5 out of 5 stars

Items arrived promptly even tho it's a very busy time. Order correct and every item vegan which is what I ordered. Not always the case in a lot of orders from other providers. Did add more to my revi... See more

Company replied

Company details

  1. Sweet shop
  2. Confectionery

Written by the company

we are a sweet shop with a online service also that sells sweets from all around the world we only post items within the uk at the moment


Contact info

4.1

Great

TrustScore 4 out of 5

91 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 48 hours

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4.1

All reviews

(91)

13 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The Best About!!!

Ordered it yesterday morning and received it today afternoon, such an amazing service provided!! Emails we’re sent during each stages which made it a lot easier!!
Best pricing I could find anywhere!!!
Maruchan Chicken Ramen Noodles are the best!!! Will be buying again once i stock again!

25 March 2022
Unprompted review
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Reply from Sweetmemoriesdelivered

Thank you we have some Maruchan Ramen Noodles - Picante Chicken 3oz due in monday also we be taking a couple each flavour from shop to restock website a bit :)

Rated 5 out of 5 stars

Perfect experience

Absolutely fantastic.
Wasnt sure at first how they would compare to similar shops, but it turns out they're actually even better.

Cheaper, faster, better range of items, and way better customer service.

There was a small delivery issue completely out of their control, but they went above and beyond to quickly sort it, and kept me up to date on the process.

Communication was fast and friendly.
Dont normally leave reviews, but I really wanted to this time. 10/10

23 March 2022
Unprompted review
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Reply from Sweetmemoriesdelivered

Thank you for your review :) we have more drinks added back in stock on website also more going on over the weekend

Rated 1 out of 5 stars

missing items

i am missing two items.i have emailed three times to two different email addresses with no reply. a bit disappointed

24 February 2022
Unprompted review
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Reply from Sweetmemoriesdelivered

Sorry but we did reply to you emails we even sent you a copy of our replies on our info@sweetmemoriesdelivered.uk dated 18th feb to our old email addy that we found you emailed on also and you replied you never got them
and we refunded the 2 items that say was missing but not sure whats happened to them as no damaged to packaging you said

Rated 5 out of 5 stars

New customer and Very happy!

New customer and Very happy with the service, reliable and fast delivery and received my order in perfect condition. Definitely will be shopping from here again. Highly recommended!

19 February 2022
Unprompted review
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Reply from Sweetmemoriesdelivered

Thank You Very Much :)

Rated 5 out of 5 stars

Will order again!

This is my first order from the shop and I’ll certainly order again. Everything I ordered was very reasonably priced - better than other online shops. American treats came just in time our ‘Fat Fridays’😁

22 January 2022
Unprompted review
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Reply from Sweetmemoriesdelivered

Thank You Very Much :)

Rated 5 out of 5 stars

Fantastic Shop

Fantastic shop! Has a variety of international drinks and snacks at fair prices. Have ordered a few times and would definitely recommend!

5 January 2022
Unprompted review
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Reply from Sweetmemoriesdelivered

Thank You

Rated 1 out of 5 stars

Did not receive my items and I’ve been…

Did not receive my items and I’ve been emailing them to no avail. Blamed it on the courier of course. Stopped answering to my emails?!?
Edit: why would I contact royal mail? You’re the merchant! You’re supposed to handle how the parcel gets to me?!? Never have I ever dealt with such thick people. And to call yourself a business?

14 December 2021
Unprompted review
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Reply from Sweetmemoriesdelivered

you never added house number on your order we do not change address which you accused us
as royal mail just pulls your address from website which you have put
we gave you tracking number parcel number for parcel to be able to request redelivery
but you seem to just want to blame us in the emails saying we removed house number ?
as we keep saying we do not touch address as royal mail pulls all orders from our website and prints what you have put if you missed house number off i don't unstand how you blame us ?

Rated 1 out of 5 stars

Didn't receive my items

Didn't receive my items, didn't receive any response when emailing to ask what's going on, in the end had to resolve it through PayPal to eventually get a refund.

3 October 2021
Unprompted review
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Reply from Sweetmemoriesdelivered

Sorry we didn't find any emails from you
only seen comments on our facebook page which didn't mention parcel it just said check emails we replied to you but got no reply back so we did not know about missing parcel till you put a claim in

Rated 4 out of 5 stars

Great shop for American Goodies

The prices are great compared to most other companies and I am not just talking by a few pence but a noticeable difference. Items are always sent quickly and are well packed.
Once I had some items missing, they acknowledged the error and put it right although they could have been a bit friendlier when doing that

19 January 2021
Unprompted review
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Reply from Sweetmemoriesdelivered

Thank you for your review :)

Rated 5 out of 5 stars

A hidden gem I discovered by accident…

A hidden gem I discovered by accident so wasn't sure if I should order since I wasn't familiar. I'm glad I did as I'm very pleased with the service. Prices are reasonable and everything was shipped on time. No issues at all

3 December 2020
Unprompted review
Sweetmemoriesdelivered logo

Reply from Sweetmemoriesdelivered

Thank you for your review :)

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