Sweet Rebels Reviews 40

TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

I recently ordered a 1kg bag of pick & mix. I chased delivery as we were going on holiday next day. SR in customer services apologised for the delay and arranged for delivery to our holiday address -... See more

Rated 1 out of 5 stars

Disappointed - previously used Pick yo mix for many repeat orders never any issues which I understand has now become part of the Sweet Rebels family. Ordered sweets for my son's birthday, wrong order... See more

Rated 5 out of 5 stars

Ordered a standard 1kg mix. Royal Mail were on strike so delivery costs refunded in full, emails responded to promptly and by a person!!! Sweets arrived, brilliant packaging, quality and service all... See more

Company replied

Rated 5 out of 5 stars

The customer service was second to none. Two separate replies to one query within 12 hours. Gorgeous sweets too! Annoying shared by every member of the family so will need to order more soon!

Company replied

Company details

  1. Confectionery

Written by the company

We're on a mission, to MAKE RETRO GREAT AGAIN. It starts with pick and mix. We're tired of poor quality sweets, delivered late, with zero thought about the planet. What you get from us is best in class retro pick and mix, packed in biodegradable packaging, zero plastic. Delivered to your door, fast.


Contact info

3.8

Great

TrustScore 4 out of 5

40 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Great sweets

Great sweets, tasted lovely, packaged and delivered quickly. I will definitely be ordering again as this order was for Christmas but there are none left now 🤣

9 November 2022
Unprompted review
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Reply from Sweet Rebels

Sounds like you enjoyed them Rachel :)

Rated 4 out of 5 stars

Superlicious Retro sweets

Superlicious Retro sweets, cool packaging, great gifts which were received with great thanks and big yummy smiles when they ate them.

Will be ordering more soon.

Only one small issue, l ordered 2 different bags which arrived promptly, l didn’t know which bag was which, had to cut the top strip on the bag to open one to check, the bags seal back so that was good.

I sent an email and got a response, stating they were aware of this issue and are looking to resolve this. Great to hear this.

Good Customer Service, thank you 🤩

2 November 2022
Unprompted review
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Reply from Sweet Rebels

Thanks for highlighting the issue Carol, we've implemented a fix now, appreciate your feedback.

Rated 5 out of 5 stars

Great service

Great service , fast delivery and lots of different assortments of sweets .

3 November 2022
Unprompted review
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Reply from Sweet Rebels

Thank you Karen :)

Rated 5 out of 5 stars

Amazing sweets, filled to the max…

Loved the fast delivery and that the packaging is recyclable!
Sweets were fresh and filled to the max - loved all the retro sweets, thanks!!

27 October 2022
Unprompted review
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Reply from Sweet Rebels

Thanks Emma, that's very kind of you!

Rated 5 out of 5 stars

Quick Delivery

Quick delivery well packaged and plenty of variety with the sweets. Package can also be recycled

5 November 2022
Unprompted review
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Reply from Sweet Rebels

Thanks Wayne!

Rated 5 out of 5 stars

Sweets arrived quickly,there is only…

Sweets arrived quickly,there is only thing wrong tho I’ve eaten half of them already 😂😂😂
Definitely ordering again x

1 November 2022
Unprompted review
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Reply from Sweet Rebels

Thanks Sharon, sounds like you enjoyed them!

Rated 5 out of 5 stars

Customer service - second to none!

The customer service was second to none. Two separate replies to one query within 12 hours.
Gorgeous sweets too! Annoying shared by every member of the family so will need to order more soon!

10 October 2022
Unprompted review
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Reply from Sweet Rebels

Thanks so much Jessie, very kind words :)

Rated 5 out of 5 stars

What a lovely mix

What a lovely mix, took me right back to my childhood. Service was very quick and the sweets were packed securely. Thanks for the memories

20 October 2022
Unprompted review
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Reply from Sweet Rebels

Thanks Mary, glad you enjoyed the mix :)

Rated 5 out of 5 stars

Excellent customer service and sweets!

Excellent customer service, I made an error with my order and they went above and beyond with helping me. I can’t recommend them enough.
Sweets are great as well. I’m a coeliac and their gluten free selection is really good as well.

14 October 2022
Unprompted review
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Reply from Sweet Rebels

Thank you for the review, customer service is very important to us :)

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Sweets were great quality and my grandchildren loved them. When I had to contact them they were quick to reply and sorted my problem straight away. Will definitely use again. Thanks

11 October 2022
Unprompted review
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Reply from Sweet Rebels

Thanks so much for leaving a review Tracey, we're glad your grandchildren loved them :)

Rated 5 out of 5 stars

Amazing customer service, Tasty Sweets!

Amazing customer service quick delivery and fantastic quality sweets. We are a family of four adults and we all love these sweets they are a real treat. Great for children and adults to enjoy anytime.

15 October 2022
Unprompted review
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Reply from Sweet Rebels

Thanks so much Amy, glad you enjoyed our service!

Rated 5 out of 5 stars

Excellent!

Excellent service, delicious sweets and an added bonus was the smile the sweets brought to my small person's face.
I couldn't ask for more, after a small mix up with my order (nothing major) the customer service I received was outstanding.
Will definitely use again. Thank you.

13 October 2022
Unprompted review
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Reply from Sweet Rebels

Thanks Jane, we got things sorted in the end!

Rated 5 out of 5 stars

Awesome sweets…

Couldn’t believe how quickly the sweets arrived…Put exactly what I ordered in the bag..lovely to see all the packaging can be recycled….
The only downside is they didn’t last long.. So yummy,couldn’t stop munching on them…
Would certainly put another order in….

5 October 2022
Unprompted review
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Reply from Sweet Rebels

Thanks Sarah, this makes us very happy, glad you like the sweets & packaging!

Rated 5 out of 5 stars

I really shouldn’t.

I really shouldn’t have ordered them! 2 days and what a surprise, they were all gone! Lovely quality sweets, nice packaging and speedy delivery. But impossibly moorish 🥰

14 October 2022
Unprompted review
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Reply from Sweet Rebels

Thanks for your kind words Richard, they're definitely moorish 😊

Rated 5 out of 5 stars

Fabulous service, quality and value.

Ordered a standard 1kg mix. Royal Mail were on strike so delivery costs refunded in full, emails responded to promptly and by a person!!!
Sweets arrived, brilliant packaging, quality and service all round.
Fabulous!!

3 October 2022
Unprompted review
Sweet Rebels logo

Reply from Sweet Rebels

Thanks so much for taking the time to leave this review, it means a lot. The Royal Mail strikes have been really challenging for many businesses.

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