Swiftee Reviews 

213
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 88 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional delivery service, noting its speed and efficiency, with many packages arriving quickly and on time. People consistently praise the drivers and staff for being polite, helpful, and professional, often going above and beyond to assist. The overall service is described as brilliant and reliable, supported by clear communication and impressive customer care. However, some customers also noted concerns regarding delivery times, mentioning that deliveries were late or arrived slower than expected, occasionally not adhering to scheduled times.

What people talk about most

Delivery service

Consumers generally express satisfaction with the delivery service, often highlighting the helpfulness,... See more

Staff

Reviewers mention positive feedback about staff, with many praising the professionalism, helpfulness, and... See more

Service

Clients share positive opinions on service, frequently describing it as good, quick, efficient, and reliable,... See more

Customer service

Users describe positive interactions with customer service, highlighting the team as friendly, attentive, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely fabulous delivery and experience with Swiftee, who helped us all week to courier an order from Rinkoff’s Bakery each morning. Rodger is absolute superstar and went out of his way to help, i... See more

Company replied

Rated 5 out of 5 stars

You guys need to update the website so we can tip the drivers. I'm happy with the service, it's good to be able to track live the drivers, I will be using it quite a lot the service so it helps my c... See more

Company replied

Rated 5 out of 5 stars

Saab Singh the delivery driver was great. Stayed on the phone while I directed him through the office, and was able to deliver a surprise birthday cake. Recommend :)

Rated 5 out of 5 stars

The driver was so polite. When I gave him a (generous) tip he wanted to give me change! Delightful young man. Thank you. A great experience so far. Let's hope he can deliver successfully.

Company replied


Company details

  1. Courier and Delivery Service
  2. Courier service
  3. Logistics service

Written by the company

Swiftee is reshaping London's courier landscape with its peer-to-peer and last-mile same-day delivery service. Utilising a vast courier network and advanced technology, Swiftee ensures swift and secure delivery for individuals and businesses alike. Our vision is to provide a professional same day delivery service with a personable & human approach. With trust and transparency at our core, we aim to remove the stress from same day deliveries for good.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

213 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.7

All reviews

(213)

86 reviews in the last 12 months

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