swiftgarden.com Reviews 308

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers frequently praise the efficient delivery service, noting that orders arrive quickly and in good condition. Many people are also very satisfied with the overall service, finding the ordering process easy and the after-sales support prompt and helpful. Consumers often commend the company for providing good value and well-built products. However, some people were dissatisfied with certain aspects of the products, particularly regarding battery performance and quality issues. There were occasional reports of products arriving damaged or not working as expected, and some customers experienced issues with battery life or compatibility.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. Many reviewers praise the quality, describing... See more

Quality

Customers had ambiguous experiences with quality. While some reviewers praised the products as well-built,... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers consistently praise the fast delivery,... See more

Service

People report positive experiences with service. Customers consistently praise the great service and swift... See more

Order

Users describe positive interactions with order. Customers found the ordering process quick and easy, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The free pole saw offer was great . However it came with the need to purchase a new battery - the fact that I needed a new battery after a relatively low usage was very disappointing ,

Rated 5 out of 5 stars

Ordered direct with Swift, delivered in timescale given. Product we have had before and very satisfied so ordered another the same. After sales service very good as we had a issue with new product whi... See more

Rated 5 out of 5 stars

Had most of the garden machinery range in the past, very good/excellent. The only downside was,Parcel Farce, they held the parcel at a depot nearby for five days, and it cost £6.00 for the pleasure,... See more

Rated 5 out of 5 stars

Offered free Polesaw when buying a battery. Battery arrives, no polesaw, bit of a to and fro with customer services. Problem solved and polesaw delivered. I own the strimmer, lawnmower and hedge trimm... See more


Company details

  1. #18 of 19 best companies in Lawn Mower Shop

Written by the company

We’re passionate about making gardening an absolute joy for everyone, whether you dabble a little just to keep it all tidy, or you’re a full-blown, dedicated professional. Our next-generation tools are built for the 21st Century and beyond. Designed with the gardener in mind and built from the heart, with a unique combination of freedom, ergonomics and power.


Contact info

4.0

Great

TrustScore 4 out of 5

308 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Second tool

I already have a lawnmower so getting the strimmer was logical. Although the blades don't last as long as I hoped, it does the job without stress.

26 July 2024
Rated 4 out of 5 stars

Mowing back No Mow May grassy areas

Robust machine (Swift large 37cm lawn mower). Light enough to lift by its handle. Not quite as powerful as a petrol mower (of course) but it coped very well after strimming down the taller grasses with my new swift strimmer.
"Swift" delivery too, from Swift Garden.com

1 August 2024
Rated 5 out of 5 stars

Order from manufacturer excellent.

Ordered a new battery for my Swift mower. Delivered 2 days later. Fantastic service.
I had ordered one from another supplier advertising the product(The Range) 2 weeks later I had not received goods or any communication from them. I contacted them only to be told they had cancelled the order as they were out of stock!!

11 July 2024

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