The free pole saw offer was great . However it came with the need to purchase a new battery - the fact that I needed a new battery after a relatively low usage was very disappointing ,
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Company details
- #18 of 19 best companies in Lawn Mower Shop
Written by the company
We’re passionate about making gardening an absolute joy for everyone, whether you dabble a little just to keep it all tidy, or you’re a full-blown, dedicated professional. Our next-generation tools are built for the 21st Century and beyond. Designed with the gardener in mind and built from the heart, with a unique combination of freedom, ergonomics and power.
Contact info
Unit F,Rye Wharf Rye Harbour Road, TN31 7TE, Rye , United Kingdom
- 0044 1233438067
- info@swiftgarden.com
- swiftgarden.com
Hasn’t replied to negative reviews
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They answered mSpare partsy query and I have got…
They answered my query and I have got the right spare part
Waste of money
I brought this from about Amazon three months ago. I have problems with the handle it keeps detaching it’s a screw on handle. The wire inside the handle seems to get longer and longer this makes it very difficult to screw the handle back on now the part that holds the handle in place as now stays in the bottom part 
Quick processing and delivery.thanks
Too pushy 👎👎
Arrived promptly
Arrived promptly. Well packaged.
Puts together very easily. Happy with first usage. Not too heavy. Versatile.
EB20 battery is good
Parcelforce delivered the eb20 battery quickly after they got it. Topped up the battery then used it.This battery lasts about as long as other one with the mower so all seems well so far. Best value including p&p I saw on the internet.
Replacement blade for mower.
New battery and replacement blade for lawn mower exactly as required and delivered quickly.
The batteries came in good time
The delivery was easy to order and it…so easy spot on
The delivery was easy to order and it was a quick delivery if I need another part I will not hesitate to book one from you Thankyou so much keep up the good work best regards T Ash
Very easy to deal with
Very easy to deal with. I have had my mower for over three years and it has been terrific. Sadly my strimmer that has been used less than 20 times has expired.
On your website the blade starts at £9…
On your website the blade starts at £9 then when you go to order it it becomes £23.99 it didn’t matter which blade you clicked it staid at £23.99 until you went to check out then it changed to £26.99 plus postage was a bit annoying and confusing. The blade we ordered did arrive quickly though
Please answer your emails
8 weeks after purchase and only 4 times used my Swift lawn mower developed a broken wheel…
No customer service ….Impossible to get any response via email and a foreign person answers the phone when you ring!!!
So much for a 24 month warranty!
It was a quick and easy procedure to…
It was a quick and easy procedure to order the spare part and it’s arrived promptly
easy to use website
Easy to order parts on the website and…
Easy to order parts on the website and delivered quickly
Swift strimmer disc
I had my Swift strimmer for a few years and eventually had to change the disc and now in perfect working order.
Awful company with fake reviews
Awful company with fake reviews, they aren’t a UK company and aren’t based here, it’s a Chinese company that has zero after sales support, the people leaving reviews on here that are saying they are good don’t exist, I’ve reported them to Trading standards, apparently Swift are known to them as a con
Excellent products from a professional…
Excellent products from a professional company.
I have purchased trimmer, polesaw and chainsaw - all working well.
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