Swift Refunds Reviews 

1,604
•
TrustScore 4.5 out of 5

4.3

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Rated 2 out of 5 stars

Swift tax refund Please confirm the fee % in writing/email when using this service. They take almost 50% of any payment refunded for the fast track service that in my opinion is a bit of a rip... See more

Company replied

Rated 5 out of 5 stars

I had a really good experience Miro was a great help from start to finish. He has excellent customer service skills and a genuinely good heart. He guided me through the whole process patiently and ma... See more

Rated 5 out of 5 stars

I've used swift for the last four years and they have been excellent with no hassle. Once you have given them all your details which is easy as you are just answering questions then swift do the re... See more

Rated 5 out of 5 stars

My review today is based on the great customer experience from one Denise McDermott. The process with Swift Refunds was fine, a little clonky and communication was a little lacking but once I was assi... See more

Company details

  1. Accounting firm
  2. also in
  3. Accountant
  4. Financial Institution
  5. Tax advisor
  6. Tax consultant
  7. Tax preparation service

About Swift Refunds

Written by the company

The Average Tax Refund Is £2,000

At Swift Refunds, we take the stress out of claiming your tax refund. No complicated forms or paperwork—just leave it to our expert team to handle everything for you.

We calculate your refund, prepare all the necessary documentation, and submit your claim to HMRC on your behalf. We’ll even follow up with the tax office to ensure you get your money as quickly as possible.

Best of all, your refund is backed by our unique guarantee, so you’ll never have to pay it back. Starting your claim is easy—just give us a call or click the "Start Your Claim" button below.

Professionals from various industries, including the armed forces, construction, transport & logistics, healthcare, security, and more, could be eligible for a refund. If you're a mobile worker, you may qualify for a substantial rebate. Visit our website Refer your friends Start Your claim Contact us

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 14% of negative reviews

Typically replies within 2 weeks

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4.3

All reviews

(1,604)

50 reviews in the last 12 months

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Rated 5 out of 5 stars

5 star

The two gentlemen I have dealt with have been absolutely brilliant, couldn’t have helped me any more. They’re names were Kian Woolfenden and Miroslav Stofik. Miroslav had my claim done over the phone in minimal time, really helpful.

12 May 2025
Unprompted review
Rated 1 out of 5 stars

Horrendous company to deal with

Horrendous company to deal with, promise hassle free service, say one thing and then when you proceed hound you constantly and ask for so much more. When you get fed up and cancel they invoice you £90 for sod all. Started the process a few years ago and told them I no longer wanted to continue as it was too long winded, since then they called numerous times a month over a quarterly period then stop for a quarter then proceed to hound again trying to get you to resign up with them, promising all is simple and send 1 or 2 items, once you've agreed you're back in the circle of them requesting more, trying to charge you for things etc. numerous people I know have ended up with fines from HMRC for things they had no clue about after this company messed about with their tax codes and claims. AVOID LIKE THE PLAGUE. Horrendous people.

12 May 2025
Unprompted review
Rated 5 out of 5 stars

Made everything easy

Made everything easy

This was an amazing interaction with a very pleasant man by the name of Miroslav Stofik

He done everything he possibly could to help me out to the max thank him from me

8 May 2025
Unprompted review
Rated 1 out of 5 stars

Avoid. Ignore emails and calls when in need of assistance.

Used for the last 5 or 6 years but won’t again, submitted all my info in time for my tax return but swift never submitted it to HMRC in time. I received a £100 penalty in the post. Contacted swift about this and was told every time that a manger would call me back, haven’t heard a thing and not replying to my emails now. Will use someone else in the future.

21 April 2025
Unprompted review
Rated 1 out of 5 stars

Waited for 6 months and didnt get my refund

Waited for 6 months for my tax refund had my case passed from person to person because people kept leaving the company for my claim to get closed because i've been asked for information i cannot provide. The phone number to talk to an operator is always engaged so you cant speak to a person and have to wait a month for a reply via email. Would not recommend this company for doing your tax refund.

23 April 2025
Unprompted review
Rated 5 out of 5 stars

Clear and efficient.

I spoke to Miroslav S. over the phone as my case was somewhat complicated. He took all the information I'd given and was very clear that he understood my request and dealt with it swiftly. Brilliant service, would recommend and will use again when required.

11 April 2025
Unprompted review

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