Swift Refunds Reviews 

1,604
•
TrustScore 4.5 out of 5

4.3

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Rated 2 out of 5 stars

Swift tax refund Please confirm the fee % in writing/email when using this service. They take almost 50% of any payment refunded for the fast track service that in my opinion is a bit of a rip... See more

Company replied

Rated 5 out of 5 stars

I had a really good experience Miro was a great help from start to finish. He has excellent customer service skills and a genuinely good heart. He guided me through the whole process patiently and ma... See more

Rated 5 out of 5 stars

I've used swift for the last four years and they have been excellent with no hassle. Once you have given them all your details which is easy as you are just answering questions then swift do the re... See more

Rated 5 out of 5 stars

My review today is based on the great customer experience from one Denise McDermott. The process with Swift Refunds was fine, a little clonky and communication was a little lacking but once I was assi... See more

Company details

  1. Accounting firm
  2. also in
  3. Accountant
  4. Financial Institution
  5. Tax advisor
  6. Tax consultant
  7. Tax preparation service

About Swift Refunds

Written by the company

The Average Tax Refund Is £2,000

At Swift Refunds, we take the stress out of claiming your tax refund. No complicated forms or paperwork—just leave it to our expert team to handle everything for you.

We calculate your refund, prepare all the necessary documentation, and submit your claim to HMRC on your behalf. We’ll even follow up with the tax office to ensure you get your money as quickly as possible.

Best of all, your refund is backed by our unique guarantee, so you’ll never have to pay it back. Starting your claim is easy—just give us a call or click the "Start Your Claim" button below.

Professionals from various industries, including the armed forces, construction, transport & logistics, healthcare, security, and more, could be eligible for a refund. If you're a mobile worker, you may qualify for a substantial rebate. Visit our website Refer your friends Start Your claim Contact us

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2k reviews

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No recent history of asking for reviews

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Replied to 14% of negative reviews

Typically replies within 2 weeks

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4.3

All reviews

(1,604)

50 reviews in the last 12 months

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Rated 1 out of 5 stars

Be aware of their service.

DO NOT USE this service.

They will mess up your tax code. You will end up paying more from HMRC. I already told them that I’m not a self employed, I am a PAYE. They will offer their service and will take 24% of the refund you will get. But you will end up the following year messing up your tax code.
Be aware of their service.

3 March 2025
Unprompted review
Swift Refunds logo

Reply from Swift Refunds

Thank you for sharing your feedback. We’re sorry to hear that your experience wasn’t what you’d hoped for.

Our dedicated team has worked successfully with many satisfied clients over the years, ensuring their tax claims are handled efficiently and correctly. We take pride in our straightforward, transparent processes, and our priority is always clear communication and the best outcome for our clients.

We have requested more information from you through Trustpilot so that we can look into your claim and address any concerns. Once we have your details, we’ll thoroughly review your case to ensure everything is correct and resolve any issues.

Our commitment is to maintain the high standards that our long-term clients have come to expect.

Rated 1 out of 5 stars

I ended up paying back over £1500 from…

I ended up paying back over £1500 from receiving 650. Swift took there cut still . There is 28 of us currently in a mess with the tax. The staff turnover is like a conveyor belt . When things go wrong they will completely ignore you.

1 April 2025
Unprompted review
Swift Refunds logo

Reply from Swift Refunds

Thank you for sharing your concerns. We’re sorry to hear about the difficulties you’ve faced.

We would like to clarify that our team has successfully assisted many clients over the years, and our aim is always to provide professional, clear, and transparent service. When issues arise, we take them seriously and strive to address them promptly.

We have reached out to you through Trustpilot to request more details so that we can review your case. Once we have the necessary information, we’ll be able to look into this matter in detail and work toward a resolution.

Our goal is to ensure that all of our clients feel supported and that any concerns are handled quickly and effectively. We hope to resolve this for you soon.

Rated 1 out of 5 stars

Awful

Awful. I’m paying a percentage on a tax return that I never received. Whatever they claim they can get you they will take 24% whether you get it or not.

14 November 2024
Unprompted review
Swift Refunds logo

Reply from Swift Refunds

Thank you for sharing your concerns. We are truly sorry to hear about your experience.

We are committed to following all legislation and regulatory guidelines to ensure full compliance in every claim we handle. Our team works diligently to make the process as straightforward as possible, and we aim to maintain transparent communication at every step.

We’ve reached out via Trustpilot to request more information so we can review your case and investigate further. Once we have the details, we’ll carefully examine what occurred and provide a thorough response.

We appreciate your patience as we look into this matter and remain committed to resolving any concerns promptly.

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