Swift Storage - Yeppoon Reviews 52

TrustScore 4.5 out of 5

4.7

Pineapple Drive 34, 4703 Hidden Valley, Queensland, AU


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See what reviewers are saying

Rated 5 out of 5 stars

The best without a doubt!!. Touch your phone the gate opens! Drive straight in. Wide access, heaps room. Signage great. Drive to your locker.! Touch your phone the storage locker unlocks! Th... See more

Company replied

Rated 5 out of 5 stars

Great storage facility easy access to the facility and storage unit just by using the app and once finished using the storage unit moving out is a breeze simple clean the unit take a pic to show that... See more

Company replied

Rated 4 out of 5 stars

Unfortunately no notice to say the exit gate was faulty. Fortunately another customer came in and gave us the info and let us out

Company replied

Rated 5 out of 5 stars

The ease of which I could obtain the unit , and then the access was so simple . Everything has been thought of and made available to the customer and if I wasn’t sure of anything there was visible in... See more

Company replied


Company details

  1. Self storage facility
  2. Vehicle Storage Facility
  3. Boat storage facility
  4. Records storage facility
  5. Caravan Storage Facility
  6. Storage facility

About Swift Storage - Yeppoon

Written by the company

At Swift Storage, we're dedicated to providing hassle-free storage solutions with a digital-first approach. With our easy-to-use online booking system and user-friendly app, customers can quickly reserve and access storage units from the convenience of their devices.

Our facilities are known for their cleanliness, security, and accessibility, ensuring that customers have a positive experience every time they visit.

We prioritise customer satisfaction and aim to exceed expectations with our exceptional service and support. Whether you're storing personal belongings or business inventory, Swift Storage offers peace of mind and convenience at every step of the process.

Join our community of satisfied customers and experience the Swift Storage difference today!

🚀 Swift Storage – Fast, Secure & Hassle-Free Self Storage

Written by the company

Your space, your way – instant online booking and app access.
Manage your storage entirely online with a seamless digital experience. No paperwork, no waiting – just easy, instant access when you need it.
🔐 Safe & Secure Storage You Can Trust
State-of-the-art security to keep your belongings protected. Our facilities feature 24/7 CCTV surveillance, PIN-coded entry, and AI-powered monitoring at select locations for total peace of mind.
📱 Digital-First Convenience
Self-storage, simplified – no office visits required. From booking to move-in, everything is done online. Use our secure app to access your unit anytime, anywhere.
📅 Flexible, No Lock-in Contracts
Month-to-month rentals with no hidden fees. We keep it simple with straightforward pricing, no lock-in commitments, and complete control over your storage period.
📍 Convenient Locations Across Queensland
Find the perfect storage solution near you. With multiple facilities across Queensland, we offer a range of unit sizes to fit your needs – whether you’re storing a few items or a full household.
🛠 Exceptional Customer Support
Our friendly team is here to help when you need it. Got a question? Our expert team is always ready to assist with clear, helpful support.
💰 Honest Pricing, No Gimmicks
Competitive rates with no unnecessary upsells. We offer fair, transparent pricing with no surprises – just great value storage.
🌟 Trusted by Thousands
Real people, real experiences – see what our customers say! Join the many happy customers who trust Swift Storage for secure and hassle-free self-storage.

Contact info

  • Pineapple Drive 34, 4703, Hidden Valley, Queensland, Australia

  • (07) 3497 5072

4.7

Excellent

TrustScore 4.5 out of 5

52 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 60% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Safe as houses.

Good access, power and water easily accessible. Safe, secure facility.

4 February 2026
Unprompted review
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Reply from Swift Storage - Yeppoon

Hi Rod, great to hear thank you. Security and convenience are what we're all about at Swift Storage. Thanks for taking the time to leave a review!

Rated 5 out of 5 stars

Great modern facility

Great modern facility, easy to access and fast response customer service

11 May 2025
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Reply from Swift Storage - Yeppoon

Thanks so much for the great feedback! We're glad to hear you enjoyed the modern facilities, found access easy, and experienced fast, responsive customer service. That’s exactly the level of convenience and support we strive to provide. We really appreciate you choosing Swift Storage!

— The Swift Storage Team

Rated 5 out of 5 stars

Great storage facility easy access to…

Great storage facility easy access to the facility and storage unit just by using the app and once finished using the storage unit moving out is a breeze simple clean the unit take a pic to show that it’s clean email it off all done…. Very convenient 😄

8 September 2025
Unprompted review
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Reply from Swift Storage - Yeppoon

Hi Dale,
Thanks so much for the awesome feedback! We’re thrilled to hear the app made access super easy and that moving out was just as smooth. It’s great to know you found the process simple, the unit clean, and the support helpful every step of the way. We really appreciate your kind words — and we’re always here if you need storage again in the future!

— The Swift Storage Team

Rated 5 out of 5 stars

Wry happy with facilities

Wry happy with facilities

2 September 2025
Unprompted review
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Reply from Swift Storage - Yeppoon

Thanks so much for the feedback! We're glad to hear you're happy with the facilities.

— The Swift Storage Team

Rated 5 out of 5 stars

Very helpful staff

The Staff took note of my situation. And helped me with the solution.

16 July 2025
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Reply from Swift Storage - Yeppoon

Thanks so much for your kind words! We’re really glad our team was able to listen and support you with a solution that worked. If you ever need anything else, we’re always here to help!

Rated 5 out of 5 stars

Great

I found this company is easy to navigate and easy to communicate any help needed.

27 May 2025
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Reply from Swift Storage - Yeppoon

Hi Carolyn,
Thanks so much for the great feedback! We're really glad to hear you found everything easy to navigate and that our team was helpful when you needed support. That’s exactly the experience we aim to provide!

Rated 1 out of 5 stars

very bad always have trouble through…

very bad always have trouble through the gate . lockers are had tk open

10 May 2025
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Reply from Swift Storage - Yeppoon

Hi Kerri,
We’re really sorry to hear you’ve been having ongoing trouble with the gate and your locker access. That’s definitely not the experience we want any of our customers to have. We’ve escalated this to our technical team to investigate further and make sure everything is working as it should.

If you're still having issues, please don’t hesitate to contact our support team directly so we can get it sorted for you as soon as possible. We really appreciate your patience and feedback—it helps us improve.

Warm regards,
The Swift Storage Team

Rated 5 out of 5 stars

Easy to set up

Easy to set up. Easy to use. Lots of security including an app to enter and cameras. Perfect

15 May 2025
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Reply from Swift Storage - Yeppoon

Hi Michael,
Thanks you so much for the great review! We're so glad to hear the setup was easy and that you're loving the app and security features. That’s exactly what we aim for — simple, safe, and stress-free storage. If you ever need anything, please feel free to contact our team!

The Swift Storage team

Rated 5 out of 5 stars

Ease of entry

Ease of entry, size of covered bay, security

11 May 2025
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Reply from Swift Storage - Yeppoon

Thank you for the five-star review, Helen! We’re glad to hear you appreciated the ease of entry, the size of the covered bay, and the security of the facility. Great to have you storing with us—thanks for the lovely feedback!

Rated 5 out of 5 stars

Easy to follow app and access the unit.

Easy to follow app and access the unit.
Extremely clean and pest-free.
Fabulous temperature inside the building.

22 April 2025
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Reply from Swift Storage - Yeppoon

Thank you for the wonderful review, Jennie! We’re thrilled to hear that you found our app easy to use and our Yeppoon facility clean, pest-free, and well-maintained in terms of temperature. We strive to provide a comfortable and convenient storage experience, and it’s great to know we’ve met your expectations. Thanks for choosing Swift Storage and for sharing your positive experience!

Rated 5 out of 5 stars

Had issue uploading my license

Had issue uploading my license. They helped me all the way. Very good service!

9 April 2025
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Reply from Swift Storage - Yeppoon

Thank you for the five-star review, Darryl! We’re glad to hear that our team was able to assist you thoroughly with uploading your license and that you experienced our commitment to excellent service. We always strive to provide supportive and effective assistance to ensure a smooth experience for our customers. Thanks for choosing Swift Storage and for taking the time to acknowledge our service!

Rated 5 out of 5 stars

Stuff is secure.

Stuff is secure.
Didn't talk to a hooman.

29 March 2025
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Reply from Swift Storage - Yeppoon

Thank you for the five-star review, Kristy! We’re glad to hear that you found our self-service features to your satisfaction and that you felt your belongings were secure at Swift Storage - Yeppoon. We strive to provide a convenient and efficient experience for all our customers, and it’s great to know that our system worked well for you. Thanks for choosing Swift Storage!

Rated 5 out of 5 stars

So customer friendly! The ease of which I could obtain the…

The ease of which I could obtain the unit , and then the access was so simple . Everything has been thought of and made available to the customer and if I wasn’t sure of anything there was visible instructions at the facility to help . Adding on to that the response time when I contacted them was the so prompt !

28 March 2025
Unprompted review
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Reply from Swift Storage - Yeppoon

Thank you for the wonderful review, Tracey! We’re delighted to hear that obtaining and accessing your unit at Swift Storage - Yeppoon was straightforward and simple. We aim to anticipate our customers’ needs and provide clear instructions and prompt support when needed. It’s great to know that these efforts enhanced your experience. Thanks for choosing Swift Storage and for taking the time to share your detailed feedback!

Rated 5 out of 5 stars

Really easy to book

17 March 2025
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Reply from Swift Storage - Yeppoon

Thank you for the five-star review, Sam! We’re thrilled to hear that booking at Swift Storage - Yeppoon was easy. We appreciate you choosing us and sharing your experience!

Rated 5 out of 5 stars

Great communication with facilitator

Great communication with facilitator

17 March 2025
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Reply from Swift Storage - Yeppoon

Thank you for the five-star review, Christopher! We’re thrilled to hear that you experienced great communication with our facilitator at Swift Storage - Yeppoon. Effective communication is key to our service, and we’re glad to know we’ve met your expectations. Thanks for choosing Swift Storage and for sharing your positive experience!

Rated 5 out of 5 stars

Great set up

Great set up
Lighting

28 February 2025
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Reply from Swift Storage - Yeppoon

Thank you for the five-star review, Ngaire! We’re thrilled to hear that you appreciate the lighting setup at our Swift Storage - Yeppoon facility. We aim to provide a well-lit and secure environment for our customers, and it’s great to know that our efforts are making a positive impact. Thanks for choosing Swift Storage and for sharing your experience!

Rated 5 out of 5 stars

Very helpful customer service

Very helpful customer service

26 February 2025
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Reply from Swift Storage - Yeppoon

Thank you for the five-star review, Harry! We’re delighted to hear that you experienced very helpful customer service at Swift Storage - Yeppoon. Our team is dedicated to providing support and assistance whenever needed, and it’s great to know that we’ve met your expectations. Thanks for choosing Swift Storage and for sharing your positive experience!

Rated 5 out of 5 stars

great service

great service

10 February 2025
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Reply from Swift Storage - Yeppoon

Thank you for the five-star review, Mick! We’re thrilled to hear that you received great service at Swift Storage - Yeppoon. We strive to provide excellent service to all our customers, and it’s wonderful to know that we’ve succeeded. Thanks for choosing Swift Storage and for sharing your positive experience!

Rated 5 out of 5 stars

The best without a doubt!!.

The best without a doubt!!.
Touch your phone the gate opens!
Drive straight in.
Wide access, heaps room. Signage great.
Drive to your locker.!
Touch your phone the storage locker unlocks!
The fastest experience and most cutting edge ive experienced and ive used storage in WA and Qld.
Bonus! Has room for large boats and vans.
Recommended!!!

19 February 2025
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Reply from Swift Storage - Yeppoon

Thank you for the glowing review, MrBahay1! We’re thrilled to hear that you consider our service the best and appreciate the convenience and technology of our Swift Storage facility. It’s fantastic to know that the ease of access with just a touch on your phone and the spacious layout have enhanced your storage experience. We’re also glad to hear that our facilities meet your needs for large boats and vans. Thank you for recommending us and for your kind words about our cutting-edge service. We look forward to continuing to serve you with excellence!

Rated 5 out of 5 stars

Very helpful and friendly

Very helpful and friendly. Easy instructions and simple process to access

13 February 2025
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Reply from Swift Storage - Yeppoon

Thank you for the five-star review, Grant! We’re delighted to hear that you found our team helpful and friendly, and that the instructions and process for accessing our facilities were easy and straightforward. We strive to provide a simple and welcoming experience for all our customers, and it’s wonderful to know we’ve succeeded. Thanks for choosing Swift Storage and for sharing your positive experience!

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