The best without a doubt!!. Touch your phone the gate opens! Drive straight in. Wide access, heaps room. Signage great. Drive to your locker.! Touch your phone the storage locker unlocks! Th... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
The best without a doubt!!. Touch your phone the gate opens! Drive straight in. Wide access, heaps room. Signage great. Drive to your locker.! Touch your phone the storage locker unlocks! Th... See more
Company replied
Great storage facility easy access to the facility and storage unit just by using the app and once finished using the storage unit moving out is a breeze simple clean the unit take a pic to show that... See more
Company replied
Unfortunately no notice to say the exit gate was faulty. Fortunately another customer came in and gave us the info and let us out
Company replied
The ease of which I could obtain the unit , and then the access was so simple . Everything has been thought of and made available to the customer and if I wasn’t sure of anything there was visible in... See more
Company replied
Written by the company
At Swift Storage, we're dedicated to providing hassle-free storage solutions with a digital-first approach. With our easy-to-use online booking system and user-friendly app, customers can quickly reserve and access storage units from the convenience of their devices.
Our facilities are known for their cleanliness, security, and accessibility, ensuring that customers have a positive experience every time they visit.
We prioritise customer satisfaction and aim to exceed expectations with our exceptional service and support. Whether you're storing personal belongings or business inventory, Swift Storage offers peace of mind and convenience at every step of the process.
Join our community of satisfied customers and experience the Swift Storage difference today!
Written by the company
Pineapple Drive 34, 4703, Hidden Valley, Queensland, Australia
Replied to 80% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
From my initial contact with Swift via phone to enquire on availability of a covered bay I received straightforward advice on how best to apply and more importantly when.
The online booking process was hassle free even for a person who is not particularly online savvy.
Overall a great experience which delivered the required result.
Well done Swift

Reply from Swift Storage - Yeppoon
The storage area is clean and tidy and easy to find and use your phone to unlock the gate and the storage shed via one simple to use app. I'd highly recommend this mob to store your stuff safely and securely. Thanks guys.

Reply from Swift Storage - Yeppoon

Reply from Swift Storage - Yeppoon
Amazingly simple process to book online , the units are very secure , the entry process was electronic, but super user friendly .

Reply from Swift Storage - Yeppoon
It was a fairly smooth process .
People I spoke to on phone were amazing .

Reply from Swift Storage - Yeppoon
Very neat and tidy very accessible And very convenient

Reply from Swift Storage - Yeppoon
Quick and easy application process.
Easy to follow instructions on accessing the site and the locker. Very modern facility.
10 out of 10- Would recommend.

Reply from Swift Storage - Yeppoon
I had some problems with the app, mainly due to my lack of familiarity with using apps, and I found 2 Swift employees were very helpful in resolving my issues.

Reply from Swift Storage - Yeppoon
Personal service over the phone to assist with setting up the booking for the site. The ladies I spoke with were so very helpful and patient with someone who was not of the mobile phone age and very unsure of how to go about booking on line. The step-by-step instructions were clear and concise, and so easy to follow, I couldn't believe it seemed so easy to book the site. Thank you ladies.

Reply from Swift Storage - Yeppoon
Amazing, so easy to online book with fast acceptance. Made booking on day of requirement. So helpful. Complex immaculate and of a very high secure standard. 10/10.

Reply from Swift Storage - Yeppoon
I haven't accessed my shed yet however, my experience with you guys has been amazing so far. The text message set up is a dream to use and so helpful:)

Reply from Swift Storage - Yeppoon
Sign up was easy and when I had a query I was able to speak to someone quickly and they answered my questions quickly

Reply from Swift Storage - Yeppoon

Reply from Swift Storage - Yeppoon
Good remote service.
Fast & friendly. Both by message & email. Good clean purpose facility. Blue tooth access is easy to use & works seamlessly.

Reply from Swift Storage - Yeppoon
The person I dealt with was extremely helpful and supportive especially as the IT was giving me some issues.
This was very appreciated and reduced the stress of moving and storing.

Reply from Swift Storage - Yeppoon
Really positive customer service, friendly and easy information to follow about using the storage unit .

Reply from Swift Storage - Yeppoon
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.