I am extremely disappointed with the service I received. The company issued an incorrect invoice which did not reflect the actual work carried out. I contacted them immediately to request a correc... See more
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See what reviewers are saying
Two staff arrived to install a new filter for our pool. They were friendly and efficient and got the job done in less time than we thought it would take. When asked for ongoing advice about pool filte... See more
Helpful staff, but I had to return to drop off a faulty product. Would have been better if product and advice were correct at first visit. I bought 20l hydronic acid and a tap and fitting to help... See more
Great special offer on salt water chlorinater being installed ready for summer,staff replied quickly to our questions and as they look after the vallet for us they said they knew the pool and did not... See more
Company details
Information provided by various external sources
Swimart New Zealand offers a wide range of products for the best swimming pool experience. Visit our website for pool cleaners, pumps, filters and many more
Contact info
New Zealand
- 08007946278
- swimart.co.nz
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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love having so much trust in the…
love having so much trust in the Pakuranga branch.
They are most helpful with there advise etc. Can't give them enough praise. Thank you.
good service and very informative and…
good service and very informative and helpful always, especially Hayden.
Excellent Service
Our Spa Pool presented with an unusual problem . Geoff was persistent until he was able resolve the fault . He certainly “ went the extra mile “ in all respects . A competent , efficient and friendly service !
John Welch
Stanmore Bay
Excellent service
Good friendly service as always and…
Good friendly service as always and helped put purchasesin the car.
Little over price
5 Star service guaranteed
The team at Swimart Henderson are awesome.
I have been going here for the past 3yrs on a weekly basis and I cant fault the teams professional attitude, customer service and pool and spa water quality knowledge.
Great pool and spa products, quality people and knowledge...what more can I say, keep up the good work!!
Great communication.
Reliable for remote management
Geoff was great at managing my pool while I was away, reliable and did a good job
Great service everytime
Great service everytime.
Always a pleasure to shop and the helpful advice is paramount.
Appreciate the deal on the pool cleaner.
Cheers Scott
Great service with good customer …
Great service with good customer service delivered.
Very happy either tbis company.
Regards. Ann Fletcher
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