Swiss Horology Reviews 

264
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

3rd transaction with Dia, this time a sale. Price agreed in principle & subject to inspection prior to pick-up. Watch authenticated and funds received within hours. Extremely courteous, knowledgeable... See more

Rated 5 out of 5 stars

Been looking for an Omega Spectre for months. One came up on Swiss Horology at best price I'd seen anywhere. Slightly hesitant as not heard of company before. Very easy to communicate with on the... See more

Rated 5 out of 5 stars

Swiss Horology are quite special, combination of fair pricing, absolute transparency,and totally deliver on what they say. As a 72 year old who was very nervous of the whole platform they did everythi... See more

Rated 5 out of 5 stars

I travelled from Montreal using a flight to complete the transaction. I have to say, Valentin’s welcome was truly exceptional. We spent over an hour talking about watches, and it made the whole exper... See more

Company details

  1. Watch shop

About Swiss Horology

Information provided by various external sources

Customer Service


We aim to provide you with the best service possible both before and after making a purchase with us. Buying a luxury watch is a special experience; we want to make sure that experience is enjoyable from start to finish and to build a long-lasting relationship with all of our clients.

Guaranteed Authenticity


All of our watches are checked for authenticity by our watchmaker and we pride ourselves in only stocking the best quality watches for our clients.

14 Day Money-Back Guarantee


We understand that buying a watch online can be a daunting experience and sometimes condition may be subjective, which is why we give you a fourteen-day, no questions asked returns policy on all watches purchased with us.

International Shipping


We have clients from all over the world and work with couriers to ensure that our watches are safely delivered to you regardless of where you are located or need your watch shipped.


Swiss Horology


Swiss Horology prides itself on providing an outstanding service offering a vast selection of new and used watches on the market at the most competitive prices. When we do not have a particular piece in stock we can always source the watch from our trusted network of dealers, inspect the watch for you and deliver to you wherever you are in the world.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

264 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.7

All reviews

(264)

11 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Recommended 100%

From the initial enquiry to the sale and delivery of the watch absolute pleasure to deal with - Professional and responsive definitely recommend.

Buying made easy 😍

28 September 2023
Rated 5 out of 5 stars

Wonderful experience

Wonderful experience. Replied to messages within minutes, always in a very professional way. Delivery was done (very) quickly. Pure definition of customer service.

25 September 2023
Unprompted review
Rated 5 out of 5 stars

The website and description of the…

The website and description of the watch were clear and accurate. Once confirmation of payment was received, I was given regular updates regarding delivery. Within minutes of receiving notification from DHL of delivery, I received a call from Swiss Horology to check that everything was in order.
Overall a very good service.

6 September 2023
Rated 5 out of 5 stars

Great communication

Great communication, even hand delivered my watch to me as I had missed the deadline for next day delivery.
Would 100% recommend and will definitely buy from them again.

15 July 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommend

I recently bought an OMEGA Seamaster and have been extremely satisfied (with the Watch as well as the customer service provided).

29 July 2023
Unprompted review

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