I was lucky enough to be given a full swissvax detailing kit for my birthday, unfortunately it was missing the spray heads. I contacted Swissvax head office in Switzerland to ask for advice on how... See more
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Purchased the Swissvax Opaque pre-clean spray, opaque shampoo and opaque wax, then thought sod it, got the waschpudel, micro fibre towel and micro fluffy too! Wanted to ensure the premium matte Magno... See more
I used the Swissvax cleaner fluid for my two year old alloy wheels, followed by an application of the PTFE Autobahn Wheel Wax. The wheels came up like new and feel as though they should be quite wel... See more
Swissvax have continued to go from bad to worse. Crazy shipping charges; 7 days to reply to an Email; Excuses and above all, crazy long shipping times, despite buyers paying their premium. It will b... See more
Company details
Written by the company
As of the 31/10/2023 Swissvax London Limited has closed all distribution within in the UK and Ireland. All future reviews from sales / customer communications left here are of the performance of Swissvax Switzerland HQ and their unique decision making. Thank you to all of our loyal customers that have supported us. Swissvax UK
Contact info
United Kingdom
- swissvax.co.uk
4.6
Excellent
229 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Amazing Products and worth every penny
Amazing Products and worth every penny. Brought my Mini Cooper back to show room condition. If your car is in need of a facelift but Swissvax products.
6 October 2021
Excellent products
Excellent products. Will continue to use them.
Cannot recommend this company highly enough.
4 October 2021
Bought a few items from Swissvax…
Bought a few items from Swissvax recently. The products are expensive but very good quality. A few products are not their own brand and you will be paying a bit more than elsewhere. I made a mistake with one order so I contacted them by email and they responded and acted immediately.
I am impressed with Swissvax products and will continue using them.
14 September 2021
Excellent Service.
11 August 2021
Poor gift card design
Very happy with the service. But as this is a “gift voucher” I would have appreciated a much better certificate to give to my friend other than a simple piece of paper printed from my own machine 😕
*Vendor replied, apologised & has agreed to send out a proper voucher. Appreciate the communication received & resolution.
3 August 2021
Reply from Swissvax
Good Afternoon Barbara,
I am sorry to hear of your disappointment regarding the design of the gift voucher you have received via our new website, since we changed platforms from our old site to our new one, this system unfortunately to my knowledge does not allow us to use our Swissvax design as per the logo upon purchasing to automatically send to you, we used to previously post out a printed certificate with code, however customers wanted this immediately there and then which I understand, I can by all means send one out to you should this not be to late for your gift?
I will also let the team know that we shall also email a copy of our certificate for printing off until we find an alternative, as I agree its much nicer than a printed piece of paper from Shopify.
Despite this I am happy to hear that you were happy with our service from us here at Swissvax U.K, and kindly ask that you may reconsider your 1 star as for our little company here in the UK this massively effects us, I agree we have fallen short of your 5 star expectation and I am happy to try our best to resolve and make a change moving forward.
I look forward to hearing back from you.
Thank you
Wayne
Everything about Swissvax screens out…
Everything about Swissvax screens out quality from its ease of application to the shine of its Finish , from its smell to the feel of the product it’s as close to perfection is it could be .
24 July 2021
Great service
Great service, fantastic product, fast delivery, I only ever Swissvax products on my car.
12 July 2021
I've been usìng Swissvax products for…
I've been usìng Swissvax products for over 10 years now and 95% of it is absolutely brilliant. If you have a nice car and want to keep that way, or even improve it, use Swissvax. You won't be disappointed. The only down side is the cost but, as they say, you get what you pay for!
11 July 2021
The goods are fine
The goods are fine. The disappointment lies only with dhl. Promising a Friday delivery and requiring a signature. No delivery, then no service sat and sun and blaming on COVID?
Monday delivery was fine. If you can’t offer the delivery you shouldn’t advise differently.
6 July 2021
Reply from Swissvax
Good Afternoon Chris,
We are extremely sorry to hear of the difficulties you have experienced with DHL on this occasion and that this has resulted in you leaving us here at Swissvax a
1 star review, despite the goods being fine from us, We dispatched your items the same day instead of Friday as good gesture in time for the weekend, usually delivery is 3-5 working days, unless next day is purchased, no one likes to wait in and the delivery not arrive I agree completely how frustrating this is, unfortunately I cannot answer for their actions.
As you can imagine a 1 star review is really tough for our very small company here in the U.K, we really do try very hard in all aspects of our business from product selection, guidance to delivery in excellent condition to all of our customers.
Please do let me know if there is anything else I can do regarding this for you, and we hope that you enjoy your Swissvax products and we look forward to supplying you more in the near future, and kindly ask if you would reconsider your review here.
Kind Regards
Wayne Ranson
Swissvax U.K.
Excellent product
19 June 2021
Great service again from Swisswax…
Great service again from Swisswax London Wayne very helpful excellent service really fast DHL delivery packed really well thank you Sean from Banbury Oxfordshire
16 June 2021
Quick dispatch and delivery.
16 June 2021
Great customer service & Fantastic products
Great customer service from the rep. Products delivered swiftly and impressed with the quality. Would highly recommend Swissvax.
10 June 2021
Very good product
5 June 2021
Brilliant service always helpful and…
Brilliant service always helpful and impartial advice
27 May 2021
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