SWIT Airsoft Reviews 101

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Looking at 86 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often highlighting the excellent selection of airsoft guns, including hard-to-find or discontinued models. Many appreciate the professional service and the secure packaging of their orders, noting that items arrive in perfect condition. However, some customers also noted issues with delivery and order processing. A portion of people experienced significant delays in shipping, with some waiting over a month for their items to be dispatched or for updates. There were also mentions of unexpected additional shipping costs or tariffs being requested after an order was placed, leading to frustration.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the vast selection of products,... See more

Delivery service

Clients share ambiguous opinions on delivery service. Some customers experienced surprisingly fast shipping,... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers found the ordering process... See more

Price

Reviewers mention ambiguous feedback about price. While some consumers praise the great selection of products... See more

Service

Users describe positive interactions with service. Many customers praise the great ordering service,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This website is really cool, have all the time great replicas, a fast answer to our questions by great employes that solve all our problems in time and do thier vest for doing it. 4 stars for all o... See more

Rated 3 out of 5 stars

I would say they do a fantastic job of replying to customer concerns. However the clarity of the shipping prossess was low, price adjusted after my finished transaction, shipping was delayed and the f... See more

Rated 5 out of 5 stars

I had a great experience buying from SWIT. I ordered a gas blowback Glock replica that isn't sold in the U.S. for some reason (Glock 19 Gen 4). It shipped via UPS, and once shipped, it arrived to me i... See more

Rated 5 out of 5 stars

They have a great selection of airsoft guns as well as some good deals They have good response time on question and they have airsoft guns that are hard to find or discontinued in the USA. I... See more

Company replied


Company details

  1. Gun shop
  2. Airsoft Supply Shop
  3. Paintball Shop

Written by the company

SWIT Airsoft is a Taiwan-based retailer specializing in high-quality airsoft guns, including gas blowback rifles and collectible models from trusted brands like WE, VFC, G&G, APFG, and Umarex. We’ve served airsoft enthusiasts worldwide since 2019, shipping thousands of orders to the US, Europe, and beyond. Our team is passionate about the sport and committed to providing honest service, fast communication, and reliable shipping options, including UPS for smooth customs clearance. Every product is carefully packed, and we offer full customer support, video guides, and a fair refund policy. Whether you are looking for a rare replica or a competitive skirmish setup, we’re here to help. SWIT Airsoft is proud to support collectors, reenactors, and players with unique models and professional service, no gimmicks, just gear that works.


Contact info

3.8

Great

TrustScore 4 out of 5

101 reviews

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Asks customers to review

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Replied to 12% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great service

Great service! My order was ship fast and had no problems at the customs border because shipper did everything good with papers and manifest,, Bought the vfc hkmp5a5 v2 and i am extremely happy with it.

8 February 2026
Rated 1 out of 5 stars

Scandalous hidden fees!!

This company chargerd $50 for shipping which was high but understandable when coming from acrossed the world. But I take issue with after my son saved up his money and placed his order they later emailed demanding $25 for shipping claiming "Tarriff fees" I paid the robbery fees only because my son had his heart set on the airsoft pistol for an airsoft match. Otherwise i would cancel this order.

28 January 2026
Rated 1 out of 5 stars

I placed an order January 21

I placed an order January 21. Verified the oder January 22. Its now February 3rd. My account states waiting to ship. 632 usd. Sitting. Ive ordered from other storrs over seas and have never waited this long for an order to be shipped. First and possibly last time I order from Swit airsoft.

22 January 2026
Rated 1 out of 5 stars

I currently having issues with your…

I currently having issues with your company over shipping costs. I recently made an inquiry about the status of my order which was placed last month. I received a reply stating additional shipping costs were needed after I have already received notice that the package has been shipped. I have already paid $53 for shipping. If any additional costs were required, that should have been disclosed at the time the order was created. I am not liable for any mistakes that have been made by your company and will not pay any further fees for shipping. If my order is not shipped promptly or my money refunded. I will report this as a fraudulent transaction to the bank.

20 December 2025
Rated 1 out of 5 stars

dont bother using them

spent 1200 on a G3 and mags. its been over a month and i never even got a shipping update. they dont respond to emails and now im pretty sure ive been scamed.

19 December 2025
Rated 4 out of 5 stars

Great sellers, and great persons

This website is really cool, have all the time great replicas, a fast answer to our questions by great employes that solve all our problems in time and do thier vest for doing it.

4 stars for all of this, but not actually 5 because since 9 mounths i'm still awaiting an order, not actually honored , when i'll receives all my orders and be totaly satisfied, that will be a real pleasure to give 5 stars to Switairsoft.

1 January 2026
Rated 5 out of 5 stars

Great experience

I had a great experience buying from SWIT. I ordered a gas blowback Glock replica that isn't sold in the U.S. for some reason (Glock 19 Gen 4). It shipped via UPS, and once shipped, it arrived to me inside the USA within a few days. I've had Evike orders that took longer to arrive! The replica itself was delivered in perfect condition. I would do business with SWIT Airsoft again.

23 December 2025
Rated 5 out of 5 stars

First transaction with SWIT Airsoft

I was searching for the WE SVD GBB rifle. However, the steel body and wooden handguard versions were already sold out in Korea. Thanks to Chat GPT, I was able to confirm that switairsoft had it in stock. Thanks to the friendly consultation and response of the shop owner, Mr. Wei, I was able to purchase the model I wanted. He is very friendly and responds very quickly. I'm grateful for his service💯

27 December 2025
Rated 2 out of 5 stars

Item was ordered, but not shipped for a month, after I reached out

Item was ordered but not shipped for a month until I reached out and was told that US tariffs required a different shipping method. I was sent a bill for $10, which isn't necessarily the issue, its that I was waiting for this product for weeks and assumed it had shipped 3-4 weeks prior.

This rating is with the assumption that the product will work when it arrives, I may reduce it lower if it is faulty.

26 December 2025
Rated 5 out of 5 stars

Level 2 Upgraded Thompson M1A1 GBB

I ordered the level 2 upgraded gbb Thompson and wow! It looks amazing straight out of the box. Not only was I impressed with the weapon quality, but the shipping was surprisingly fast (came within a couple weeks) and the package was not damaged in any way. It was very neatly wrapped and you could tell it was handled with care. Thank you SWIT Airsoft! Would 10/10 recommend SWIT Airsoft to anyone looking to buy a high quality Airsoft gun!

13 December 2025

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