Swoop Reviews 424

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and efficiency, making the funding process smooth and manageable. The service provided is frequently described as excellent, with many people appreciating the personalized approach and the ability to find suitable lending options. Reviewers are particularly impressed with the quick response times and the overall efficiency of the process, ensuring funding is secured swiftly and without complications.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their professionalism, helpfulness,... See more

Service

People report positive experiences with service, often highlighting the professionalism, speed, and... See more

Response time

Users describe positive interactions with response times, highlighting great communication and quick funding... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had been searching for loans everywhere but wasn’t having any luck as we are an online business. However, when we came across swoop funding Simrandeep was able to get us funding that we never thoug... See more

Rated 5 out of 5 stars

Swoop have been nothing short of excellent. From sign-up to installation, the whole experience has been great. I can’t recommend them highly enough. There’s no more lag when streaming, and the servi... See more

Company replied

Rated 5 out of 5 stars

Just when you need that additional business boost, Swoop have you covered. Fantastic turnaround from Adrian and team. They kept me fully informed from start to finish, and with a follow up to make sur... See more

Rated 5 out of 5 stars

The process was fast and efficient. They did everything that they said that they would with minimal fuss. Very friendly staff kept us informed along the way and once the facility was established a fol... See more


Company details

  1. #90 of 163 best companies in Non-bank financial service
  2. #51 of 109 best companies in Alternative Financial Services
  3. #65 of 121 best companies in Business-to-Business service
  4. #65 of 98 best companies in Finance broker

Written by the company

Swoop is a business funding platform connecting SMEs to business loans, equity finance, and business grants through our extensive network of providers. Using Open Banking technology Swoop delivers fast, tailored funding matches as well as helping cut costs on a range of expenses like insurance, banking, energy and more. Swoop has helped 250,000+ businesses navigate the world of business funding, raising over £1.5bn for business in the UK, US, Canada, Ireland, Australia, and South Africa.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

424 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

This company is amazing

This company is amazing, from the first moment I contacted them for an almost impossible task, they have been very professional. The team have a real thorough knowledge of the financial system and do not give up on any case, they are there supporting you as a customer until the end. I had a great experience and will come back to them for next projects. I highly recommend this company.

12 January 2024
Unprompted review
Rated 5 out of 5 stars

Over the moon to secure some additional…

Over the moon to secure some additional funding for my new business. I found it really difficult from other lenders/brokers to secure any funding as I had yet to submit my 1st year accounts and not being a home owner.

To my surprise, Grace Sawyer at Swoop Funding got in touch with me and 2 days later I have the funds in the bank. The communication, support & willingness to help from Grace was unbelievable and I cannot recommend her and swoop funding highly enough!

Will always be my Go To for any funding in future.

11 January 2024
Unprompted review
Rated 5 out of 5 stars

Extremely Professional and friendly

Oliver Burton is a professional person to deal with it - excellent services and extremely professional - They know how to deal with person and make things easier for clients

3 January 2024
Unprompted review
Rated 5 out of 5 stars

Prompt, Efficient, Friendly

I reached out to Swoop for some business funding for our expansion in 2024. Jack Bushell reached out very promptly and funds were transferred in 3 days. Not a bad effort as we approach Christmas! Thanks Team Swoop!

22 December 2023
Unprompted review
Rated 5 out of 5 stars

New loan facility

I recently worked with Cynthia De Vera on a new loan facility for our business to fund non-dilutive growth.

Cynthia worked diligently and quickly to ensure we sourced the right facility for us, with the process from inception to executed loan facility completed within a few weeks.

I couldn't recommend Cynthia and Swoop Funding more highly.

4 December 2023
Unprompted review
Rated 5 out of 5 stars

Daniel was very easy to deal with

Daniel was very easy to deal with, quick and efficient and kept us up to date at all times. Would definitely use him again in the future and would highly recommend him and the company. Big thank you for Kevin and myself.

30 November 2023
Unprompted review
Rated 5 out of 5 stars

A very seamless and efficient process

A very seamless and efficient process.
Everything about using the service Swoop provided was extremely easy and straightforward. All the staff and managers I spoke with were extremely knowledgeable and tentative in the process. Super fast turnaround on the load application when I agreed on what option suited my needs best. I will use Swoop for future projects.

28 November 2023
Unprompted review
Rated 5 out of 5 stars

Excellent results!

As ever, working with Swoop was simple, and enjoyable and delivered excellent results! I would highly recommend and working with Oliver is always a pleasure.

21 November 2023
Unprompted review
Rated 5 out of 5 stars

Couldn’t recommend Dave Cummings and Swoop enough!

Purchased a new car. Should be simple enough, but it was a new brand that hadn’t sold in the UK before and didn’t know how asset finance worked.

Dave Cummings was superb. Found me a good deal, managed to educate the car company and made it all as painless as possible for me.

Couldn’t recommend Dave and Swoop enough!

25 October 2023
Unprompted review
Rated 5 out of 5 stars

I attended an on-line Entrepreneur/start-up event organised by a support group in Ireland but advising on attracting UK investors and establishing activities in the UK

I was impressed with Kerry from Swoop as her presentation was super clear and practical. I forwarded her our pitch-deck afterwards and she came back quickly with a detailed analysis and critique (held no punches!) but best of all proposed solutions for the identified weaknesses whilst praising the positives. Very valuable advice!

16 October 2023
Unprompted review
Rated 5 out of 5 stars

BEST Decision I could have made

Going through Swoop, and in particular Ann-Marie at Swoop was the BEST decision ever. I was purchasing my 1st commercial property and Ann-Marie was there to support & guide me from start to finish. Always there to answer any questions and managed to get me an amazing deal, even during these turbulent times with the UK economy. 100% recommend using Swoop and I will most certainly be giving Ann-Marie a call when I move onto the next property. Thank you!

5 October 2023
Unprompted review

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