I want to return the product which I had purchased from the website itself. But when I try to do that the website was not working … when I did order this … it was absolutely fine
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The watch and Design are good but lock system looks very good but after using daily my lock are not working and I don't know about all watch but the watch I received after not wearing for 2,3 hours me... See more
Company replied
The sylvi doing good job with great product in that range no body can give that much quality product with low budget. about this ocean watch i think the dail may be to biger when I saw in mirror other... See more
Company replied
This was my first time ordering from Sylvi and my experience was excellent. The delivery was on time, the product quality was superb and the packaging was secure with no damage during shipping. I am v... See more
Company details
Written by the company
Sylvi Watches brings you luxurious timepieces that blend classic craftsmanship with modern design, making every moment unforgettable. Proudly crafted in India, we focus on delivering unmatched quality, style, and durability at exceptional value. From sleek everyday essentials to bold statement pieces, Sylvi caters to diverse tastes while staying eco-conscious with sustainable collections. Join our mission to make luxury accessible—experience the artistry of Sylvi watches today. Visit our website and discover a timepiece that’s uniquely yours!
Contact info
4002, 4th floor, Silver Business Point4002, 4th floor, Silver Business Point, Nr. Uttran Amroli ROB Approach, Uttran, Surat, Gujarat, India, 394101, Surat, India
- 9687660234
- customercare@sylvi.in
- sylvi.in
3.2
Average
51 reviews
Replied to 75% of negative reviews
Typically replies within 2 weeks
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I want to return the product which I…
I want to return the product which I had purchased from the website itself. But when I try to do that the website was not working … when I did order this … it was absolutely fine
25 March 2026
You just scam people with cheap Chinis…
You just scam people with cheap Chinis product
25 December 2025
Delivery services can be made better.
Delivery services can be made better.
Very worst experience with sylvi. Have not received my order.
25 December 2025
VERY BED EXPERIENCE I WILL TRY THAT I…
VERY BED EXPERIENCE I WILL TRY THAT I WILL NAVER GO WITH SYLVI RASON YOUR DELEIVERY PROBLEM .
VERY BED....
24 November 2025
Nice watch!!!
24 November 2025
This was my first time ordering from…
This was my first time ordering from Sylvi and my experience was excellent. The delivery was on time, the product quality was superb and the packaging was secure with no damage during shipping. I am very satisfied with my purchase and happy to support and contribute honorable PM call about the made in India products
24 November 2025
Amazing
The watch is really good it looks exactly like how it is in the photo it is very unique at the same time it looks classy
24 November 2025
Reply from Sylvi Watch – Timeless Elegance, Exceptional Value
We sincerely apologize for any inconvenience this may have caused and are here to help! 🙏 Your feedback is important to us. For assistance, please reach out to our Customer Support via WhatsApp or call us at +91-9687660234 between 9:00 AM and 6:00 PM [Mon-Sat]. You can expect a response within 48 hours. #CustomerSupport
You guys not be able to deliver my…
You guys not be able to deliver my watch in last 15 days
27 October 2025
Reply from Sylvi Watch – Timeless Elegance, Exceptional Value
We're really sorry for what you went through. Your feedback means a lot to us, and we’re working hard to improve. Thanks for letting us know. 🙏
Excellent product in affordable price…
Excellent product in affordable price look's rich and classi. This is my second watch no compromise in quality.
27 October 2025
Reply from Sylvi Watch – Timeless Elegance, Exceptional Value
Thank you for your incredible support! 🙌 We’re so happy to know that you’re enjoying your Sylvi watch. ⌚ Your satisfaction is our highest priority, and your feedback is truly priceless to us! 💖 #HappyCustomers
The product was not even delivered
The product was not even delivered. I did not even get a call from the delivery agent but i only kept getting msgs that the product is undelivered as the customer was unavailable.. worst service. Still i dint get the order.
27 October 2025
Reply from Sylvi Watch – Timeless Elegance, Exceptional Value
We're really sorry for what you went through. Your feedback means a lot to us, and we’re working hard to improve. Thanks for letting us know. 🙏
Reply from Sylvi Watch – Timeless Elegance, Exceptional Value
Thank you for your incredible support! 🙌 We’re so happy to know that you’re enjoying your Sylvi watch. ⌚ Your satisfaction is our highest priority, and your feedback is truly priceless to us! 💖 #HappyCustomers
Very pathetic logistics service it's…
Very pathetic logistics service it's been 10 day's but I didn't get My order
25 August 2025
Reply from Sylvi Watch – Timeless Elegance, Exceptional Value
We're really sorry for what you went through. Your feedback means a lot to us, and we’re working hard to improve. Thanks for letting us know. 🙏
Reply from Sylvi Watch – Timeless Elegance, Exceptional Value
Thank you for your incredible support! 🙌 We’re so happy to know that you’re enjoying your Sylvi watch. ⌚ Your satisfaction is our highest priority, and your feedback is truly priceless to us! 💖 #HappyCustomers
I got damaged watch now i want to…
I got damaged watch now i want to replace the watch but they not responding properly and also there process of return they told me that i have to go to deliver back to there service centre .
25 July 2025
Reply from Sylvi Watch – Timeless Elegance, Exceptional Value
We're really sorry for what you went through. Your feedback means a lot to us, and we’re working hard to improve. Thanks for letting us know. 🙏
Superb Watch and very designed Watch…
Superb Watch and very designed Watch and leather belt are also quality and don't wasted your money higher Brand just buying Sylvi Watch.
25 July 2025
Reply from Sylvi Watch – Timeless Elegance, Exceptional Value
Thank you for your incredible support! 🙌 We’re so happy to know that you’re enjoying your Sylvi watch. ⌚ Your satisfaction is our highest priority, and your feedback is truly priceless to us! 💖 #HappyCustomers
You should solve your delivery problem, your delivery comes very late.
your watches so good ,watches build quality is good.I like sylvi watches.But the problem is i order sylvi watch second time but i faced same problem this time your deliver.my order was late by 5 days its second time happened with me.please improve delivert problem.But watches are good and stylish.I gave one star for delaying my order
25 July 2025
Reply from Sylvi Watch – Timeless Elegance, Exceptional Value
Your feedback truly matters to us at Sylvi Watch Brand! 🙌✨ We're excited to bring you an even more elegant and premium look soon. Your support is what fuels our growth and innovation! Thank you for being a part of our journey! #SylviRevamp
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