Symon Furniture & Interior Reviews 

70
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 25 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality of the refurbished products, often noting that items like chairs and carpet tiles appear and feel brand new, exceeding expectations. Many people also highlight the excellent service, appreciating prompt communication, efficient delivery, and the company's proactive approach to resolving any initial concerns. However, some customers noted dissatisfaction with the delivery service, particularly regarding issues encountered with DHL. These concerns included lost or mishandled parcels, and delivery times that were occasionally longer than advertised.

What people talk about most

Product

People report positive experiences with product quality, often noting that refurbished items like Steelcase... See more

Quality

Reviewers mention positive feedback about quality, with many stating that refurbished items, such as chairs... See more

Delivery service

Users describe positive interactions with delivery service, often highlighting prompt replacements for lost... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought a Herman Miller Aeron Size B, standard fixed arms with fixed posture tilt/limiter. The rear and forward tilt controls were missing the knobs and the tension control was faulty. I contacted Sy... See more

Rated 5 out of 5 stars

I bought a Steelcase Amia. The chair is excellent and the seller answers queries promptly. DHL took the full 10 working days to collect and deliver the chair, so as long as you’re prepared for that,... See more

Rated 5 out of 5 stars

First time purchase from Symon, Purchased carpet tiles, these were rated as Grade A and they certainly were, they looked like brand new, great quality and shipped quickly, great service. Would reco... See more

Rated 5 out of 5 stars

Following the untimely demise of my previous chair, I placed an order for a very reasonably priced and high spec used Walter Knoll Generation on the 28th of July. It arrived on my doorstep fully assem... See more


Company details

  1. Used Office Furniture Shop

Written by the company

Best brands off office chairs and carpet tiles , new & second hand all with free delivery


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

70 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(70)

22 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic experience

Fantastic experience. High quality and perfect condition office chair was sent to me extremely quickly, carefully packaged and plastic free. A great price too, best I could find for this. Highly recommended.

14 February 2024
Rated 5 out of 5 stars

Outstanding Quality and Value

Compared to other vendors’ offerings, the quality and condition of the chair I received was outstanding, as was the value for money. Delivery and service were also impeccable. Overall I was delighted with this purchase.

18 August 2023
Rated 5 out of 5 stars

Amazing Chair

The chair arrived well within the standard delivery time.
Great service, the chair is immaculate.
Would use it again and recommend it to anyone looking for a top-quality chair.

Thanks again

22 January 2024
Unprompted review
Rated 5 out of 5 stars

Great

Great, reliable service and easy, friendly delivery (even with a non-standard delivery request). Thanks!

Also, great quality chair at a good price. Would happily use again.

29 December 2023
Rated 1 out of 5 stars

Brought tiles from these on eBay…

Brought tiles from these on eBay 24/2/23.estimated delivery was 28/2/23 -3/3/23
I messenger the weekend to ask if they had any idea when they would be coming.my answer back was We will refund you as you can not wait .it said in another message I had cancelled order.all I wanted to know was when can I expect them.If they did not have any more of what I wanted all they had to say was that they mine left.
I was refunded straight away

6 March 2023
Unprompted review

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