Synergy Dental Clinics Reviews 

3,488
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 241 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and welcoming staff who go above and beyond to make patients feel completely at ease during their treatments. People also appreciate the clear, detailed explanations of procedures given by the dental team, ensuring everyone feels informed and confident. The exceptional level of care and supportive environment truly transform the overall dental journey for visitors. However, some people mentioned issues with appointment scheduling, noting that visits could occasionally run late or involve long waiting times. A few reviewers also felt rushed during brief consultations or experienced communication challenges.

What people talk about most

Staff

Clients share positive opinions on staff, frequently describing team members as exceptionally friendly,... See more

Service

Customers had positive experiences with service, highlighting the friendly staff and professional care... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting fabulous teams that... See more

User experience

Users describe positive interactions with user experience, highlighting smooth and professional processes... See more

Product

Consumers have mixed feelings and experience high disagreement regarding their dental products and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ive had an amazing experience with the birmingham surgery. Ive had constant contact from Aisha from the sales team, both pre and post treatment. My dentist,Mr Khan, explained the procedure in great de... See more

Rated 5 out of 5 stars

I attended due to a very sensitive tooth which had got worse progressively over the past few days.I was given an X-ray and advised that the pain was due to an exposed nerve. The dentist suggested th... See more

Rated 5 out of 5 stars

I have gone through Invisalign treatment since last October. It has been an amazing experience and a special thank you to Dr Kashaf! I previously had Invisalign five years ago in Dubai which very near... See more

Rated 5 out of 5 stars

I have recently had composite bonding done by Afzal and my entire treatment journey from start to finish has been fantastic. Every member of staff who dealt with me, even just on a phone call were ext... See more


Company details

  1. Dentist
  2. Cosmetic Dentist
  3. Dental clinic
  4. Dental Hygienist
  5. Dental Implants Periodontist
  6. Teeth whitening service

Written by the company

Synergy is a leading Implants and Cosmetic, award-winning dental group in the north-west of England, boasting a plethora of bespoke cosmetic treatments. We use cutting-edge equipment and high-quality techniques, all of this while maintaining full transparency with costing and procedures. If you’re looking to straighten your teeth, replace or repair then you’re in luck. Free consultations for: Invisalign®, Dental Implants, Composite Bonding and Same Day Dental Implants. We are the highest provider of Straumann Dental Implant Solutions in the North-west of England, with over 4,000 dental implants placed in the last decade, with 100% success rate, when compared with other systems. Synergy is also a Diamond provider of Invisalign® Invisible Braces, with prices starting from £1,750 for 7 transparent Invisalign® aligners, teeth whitening and retainers. Covering most of the NW of England you’ll always find a dental clinic near you; Blackpool, Blackburn, Bolton, Bury, Chorley, Farnworth, Haslingden, Liverpool, Little Lever, Macclesfield, Oldham, Ormskirk, Preston, Birmingham, Burnley & Leyland.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.7

All reviews

(3,488)

236 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absoultley brilliant

Absoultley brilliant. Sean was amazing and so accomodating. Phoned at 9AM and was in the dentist the same day at 4pm. No pressure, good advice and couldnt recommend more highly. The dentist who i believe was Nida was so informative. Honestly, super impressed and grateful. I dont leave reviews normally but felt i had too on this occassion. 5 stars

9 September 2026
Unprompted review
Rated 1 out of 5 stars

I booked a consultation with Synergy…

I booked a consultation with Synergy Dental Care in Bolton and paid a deposit\. The practice cancelled my appointment on **7 July 2026**\.

I contacted them around **16 July** to request my deposit back and was told they would start the refund process\. After chasing the refund, I was subsequently told that they had not actually started processing it until **31 July**\.

I was initially told that the refund would take **28 days**\. When I chased again after 28 days had passed, I was then told it would take **28 working days** instead\.

That period has now also passed, and I still have not received my deposit\.

I emailed again yesterday asking for an update and have received no response\.

I understand that refunds can take time to process, but I find it very disappointing that the appointment was cancelled by the practice, I requested my money back promptly, and I am still waiting months later\.

**I would advise anyone paying a deposit to be aware of my experience and to make sure they understand the practice’s refund process before booking\.**

I am still waiting for my money to be returned and for Synergy Dental Care to provide a satisfactory explanation for the delay.

7 July 2026
Unprompted review
Rated 5 out of 5 stars

I had an initial consultation today

I had an initial consultation today, wow what an absolutely amazing service l had today. The dentist was very, very informative, a great dental plan organized and explained to me along with other options well done team great work

8 September 2026
Unprompted review
Rated 5 out of 5 stars

Consultation

Had a consultation to establish a treatment plan
An extremely smooth, professional and thorough process
Highly recommended

27 August 2026
Unprompted review
Rated 5 out of 5 stars

Review

Been for a bit if work now at the Blackpool Practice and:
•all the pricing has been fair
•Staff have been friendly/professional
•hygiene/cleanliness top notch
•Impressed with the system reminding patients of Times and Dates multiple times

Would recommend to others

24 August 2026
Unprompted review
Rated 5 out of 5 stars

4 new crowns

From initial consultation to the final polish of my porcelain crowns was amazing... A fabulous team that really listens to your concerns and puts all options available to you.. love my new crowns they look so good

22 August 2026
Unprompted review
Rated 5 out of 5 stars

a big big thank

Would like to say a big thank you to Dr Balal Salim and his team at lower swan lane for all the support and help that has been given to me over the last two years , a massive thank you for the patience and understanding for each and everyone in the team , no words can and say how much support I have been given nothing has been to much trouble from all the staff highly recommended by myself and husband

22 August 2026
Unprompted review
Rated 5 out of 5 stars

really good experience at synergy…

really good experience at synergy liverpool, everyone was so friendly and welcoming. the nurses were lovely and the dentist was super nice, helpful and explained everything really clearly. made the whole appointment feel really comfortable :)

19 August 2026
Unprompted review
Rated 5 out of 5 stars

Had my first appointment last week at…

Had my first appointment last week at synergy farnworth with bilal and so far im really happy with the plan and treatment weve discussed . Also the receptionist Paige has been so friendly and helpful sorting things for me . Im excited to see the final outcome after my next few appointments . X

13 August 2026
Unprompted review

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