Bupa Dental Care UK Reviews 

25,402
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 3,662 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly atmosphere, noting that receptionists and dental professionals are exceptionally welcoming and wonderful at putting nervous patients completely at ease. Consumers also love how thorough the care is, highlighting clear explanations of procedures and wonderfully quick responses when urgent appointments are genuinely needed. Some people were dissatisfied with occasional communication problems and difficulties when trying to book proper appointments for urgent issues at the practice. Reviewers additionally mentioned instances where treatment policies or missing explanations fell short, leading to frustrating experiences during their visits.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that receptionists, dental nurses, and dentists... See more

Service

Customers report overwhelmingly positive experiences with the dental service, praising the professional,... See more

Customer service

Reviewers highlight positive aspects of customer service, describing staff as professional, caring, and... See more

User experience

Users describe positive interactions with user_experience, highlighting a warm, welcoming environment that... See more

Quality

Consumers find quality to be a source of great satisfaction, highlighting high professional standards across... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I go to Bupa Sevenoaks, where I see Naveed for dentistry matters and Aneta as my hygienist. I've been with both for years now and feel treated very fairly. Both impressively remember things I had ment... See more

Rated 5 out of 5 stars

I have been at this practice for .more years than I can remember and with especially Mr Dixon who was a brilliant dentist and lovely person! Since then various companies have come and gone, BUPA bein... See more

Rated 5 out of 5 stars

We have been patients at this practice for several years now. Friendly reception staff and very professional dental staff. Always been treated with kindness and professionalism. Hopefully they will s... See more

Rated 5 out of 5 stars

Hi,A referral on the 20/08/26 to Bupa dentist in Northampton 41 billing road put me in touch with a dentist in the miner surgery unit for the extraction of two teeth.After checking my medical records... See more


Company details

  1. Dentist
  2. Cosmetic Dentist
  3. Dental clinic
  4. Dental Hygienist
  5. Emergency dental service

Written by the company

Bupa Dental Care is one of the UK's leading dental providers, with more than 350 practices across the UK. We offer a wide range of services, from routine dental care and hygiene appointments to orthodontics, dental implants and specialist treatments. We're committed to helping patients achieve and maintain healthy smiles through high-quality care, convenient access and flexible ways to pay.


Contact info

4.8

Excellent

TrustScore 5 out of 5

25k reviews

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No recent history of asking for reviews

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4.8

All reviews

(25,402)

3,613 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic hygiene care

Fantastic hygiene care. Never hurried . Always made welcome.Such a pleasant experience. Given by a extremely skilled hygienist Always given time to ask any questions and queries I my have about my oral care

21 August 2026
Unprompted review
Rated 4 out of 5 stars

I had done what needed to be done

I had done what needed to be done. The only problem I have with the dental practice is if you ask if they are taking on NHS they always say "not at the minute as we are extremely busy". Then look around the waiting room and the only person there is me and nobody is in with the dentist. The majority of people cannot afford private dentistry and seeing someone you love in pain because they can't see NHS dentist is terrible.

17 August 2026
Unprompted review
Rated 1 out of 5 stars

Avoid this completely ,she is sub…

Avoid this completely ,she is sub letting to other dentist and even other unknown people that are not CQC registered ,they operate like a ghost and you will never know who is who because you see her as fully CQC registered so trust it!Dangerous mistake to trust this practice as a whole as you can see dentist operates PRP and other non dental on a dental chair and some of them even perform implants without a CQC registration or even a nurse! ,main landlord is The Howard de Walden Estate with their own reception on the main entrance that s not bound by CQC so they can take your data and this one that s CQC registered that meant to be trusted give all these ghost operators and all for price tag of premium ?!!Premium of what ?All there ghost operators are active at least for more than 3 years and still are there !!

11 August 2026
Unprompted review
Bupa Dental Care UK logo

Reply from Bupa Dental Care UK

Hi, thanks for taking the time to leave feedback. We would like to investigate this further. Please contact the practice and ask to speak with the practice manager to discuss.

Rated 5 out of 5 stars

A VERY GOOD FIRM

I have been a patient of BUPA Dental Care Sale for many years and have always been pleased with it. I have had unusual problems but the dentists, most recently Mr Wei Hao Yew, have coped with them very well.

17 August 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant . I felt comfortable and safe . Kevin explained everything in detail . I was very nervous . I just relaxed and Kevin just chatted with we all the way through the appointment .

20 August 2026
Unprompted review
Rated 1 out of 5 stars

Requested an appointment for painful…

Requested an appointment for painful tooth and been given a checkup instead and refused treatment. No way of treating long term paying Bupa Dental member

21 August 2026
Unprompted review
Bupa Dental Care UK logo

Reply from Bupa Dental Care UK

Hi, thank you for your review. We’re sorry and disappointed to read your comments and take patient feedback very seriously. Please contact the practice and ask to speak with the Practice Manager to discuss further.

Rated 1 out of 5 stars

The Fulham Road Londin Chesea SW10…

The Fulham Road Londin Chesea SW10 branch opposite the hospital was a nnghtmare.
I simply wanted a clean. An appointment, for months on the future was only available. Having booked I was informed that and I quote : " you could be on the cancellation list for a sooner appointment if anyone cancels...and we will text you." I received a text for a morning appointment on a Saturday. Instructed to confirm by texting confirm. I did. Cancelling a rural weekend break and travelling from a different rural location by rail, very early in the morning I finally arrived in London. Being disabled and on pain I arrived on time but with difficulty. The receptionist informed me my partner not addressing me,that the appointment had been taken and we should have received a text. The mobile phone screen was presented to the receptionist showing no such text,but simply an appointment booking by them. Continuing to address my partner as if I am incapable of communication the ill mannered receptionist informed, we could make another appointment for HER if there is another cancellation... My partner replied that I was 3 feet away and can be informed directly. Rude,inefficient and bizarre, avoid this mess. No apology given at any stage.

22 August 2026
Unprompted review
Bupa Dental Care UK logo

Reply from Bupa Dental Care UK

Hi, thank you for your review. We’re sorry to read your comments and take patient feedback very seriously. Your feedback has been passed on to the practice, and they will be in touch with you directly.

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