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Bupa Dental Care UK Reviews 

25,397
•
TrustScore 5 out of 5

4.8

Dentist
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Review summary

Created with AI, based on recent reviews

Looking at 3,650 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff and welcoming receptionists who consistently make patients feel completely at ease during appointments. People also appreciate the professional dental care, noting that procedures are always explained very clearly and handled with high efficiency. Some reviewers were not happy with certain isolated aspects of their overall care. A few consumers reported frustrating issues regarding appointment scheduling conflicts, extended waiting times, and unhelpful responses when trying to arrange urgent treatments. Others mentioned feeling that communication regarding specific policies could be improved to better support patient needs.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting the welcoming and professional... See more

Service

Users describe positive interactions with service, highlighting the friendly and welcoming nature of the... See more

Customer service

People report positive experiences with customer service, noting that staff are professional, caring, and... See more

User experience

Customers report positive experiences with user_experience, highlighting a welcoming atmosphere and friendly... See more

Quality

Clients share positive opinions on quality, highlighting superb dental staff and excellent work on... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The whole appointment went smoothly. On time, kept hydrated with chilled water as it was a very hot day. The new chair with the hygenist was the best comfy fit I've ever encountered. Very professional... See more

Rated 5 out of 5 stars

I go to Bupa Sevenoaks, where I see Naveed for dentistry matters and Aneta as my hygienist. I've been with both for years now and feel treated very fairly. Both impressively remember things I had ment... See more

Rated 5 out of 5 stars

I have been at this practice for .more years than I can remember and with especially Mr Dixon who was a brilliant dentist and lovely person! Since then various companies have come and gone, BUPA bein... See more

Rated 5 out of 5 stars

We have been patients at this practice for several years now. Friendly reception staff and very professional dental staff. Always been treated with kindness and professionalism. Hopefully they will s... See more

Company details

  1. Dentist
  2. Cosmetic Dentist
  3. Dental clinic
  4. Dental Hygienist
  5. Emergency dental service

Written by the company

Bupa Dental Care is one of the UK's leading dental providers, with more than 350 practices across the UK. We offer a wide range of services, from routine dental care and hygiene appointments to orthodontics, dental implants and specialist treatments. We're committed to helping patients achieve and maintain healthy smiles through high-quality care, convenient access and flexible ways to pay.

Contact info

4.8

Excellent

TrustScore 5 out of 5

25k reviews

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No recent history of asking for reviews

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4.8

All reviews

(25,397)

3,594 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Exceptional service

Exceptional service, warm friendly staff are genuinely caring, practice is modern & clean with a great atmosphere. Highly recommended 😊

19 August 2026
Unprompted review
Rated 5 out of 5 stars

I would highly recommend this dental…

Bupa Dental Care - Halstead
I would highly recommend this dental practice. The dentist is professional friendly and caring, and always takes time to explain everything clearly. The whole team are welcoming and helpful, and I always feel comfortable well looked after. Overall, I had a very positive experience and would highly recommend the practice to others.

20 August 2026
Unprompted review
Rated 5 out of 5 stars

Any time I go to the practice it's an…

Any time I go to the practice it's an enjoyable relaxing time( I hate seeing a dentist)Even in the treatment room I'm always made to feel relaxed, the Dentist and the Nurse are friendly and happy to listen about and fears or concerns you may have

19 August 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience. From arriving to finish. Professional and Friendly

My dentist at Worcester “ Stanimira Stavreva” was great. Highly recommended

20 August 2026
Unprompted review

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