Bupa Dental Care UK Reviews 

25,833
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 3,600 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly, welcoming, and professional staff who consistently make patients feel comfortable, relaxed, and truly valued throughout all of their visits. Consumers also appreciate the exceptional quality of care, noting that dental procedures and treatment options are always explained in great detail by the entire team. However, some people mentioned issues regarding appointment scheduling, long waiting times, and occasional appointment postponements. A few reviewers also experienced frustrations with administrative communication, feeling unsupported and dismissed when trying to resolve various operational issues at the busy practice.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently highlighting a friendly, welcoming,... See more

Service

Customers had positive experiences with service, noting that dental professionals explain procedures clearly,... See more

Customer service

Reviewers mention positive feedback about customer service, noting that staff listen to concerns, provide... See more

User experience

People report positive experiences with user experience, highlighting friendly staff, thorough consultations,... See more

Quality

Users describe positive interactions with quality, noting that the work was executed to an exceptionally high... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Local Just a 15/20 minute drive away. If my husband needs to take the car to work, the buses are fairly regular. Nice friendly staff, always helpful & pleasant. Professional are just that, pro... See more

Rated 5 out of 5 stars

All the team from the ladies on reception, dentist Ahmed and Sarah my hygienist were all very friendly and made be feel reassured and welcome. I strongly recommend Bupa Dental Care and i am signing... See more

Rated 5 out of 5 stars

As I said in my first statement, I did my research and decided to see the dentist, Vasil Blagoev. I found the whole set up excellent, receptionist, nurse, and Vasil Blagoev who was very professional... See more

Rated 5 out of 5 stars

Every aspect of Bupa Dental Care, is efficient, friendly and welcoming. I made to feel valued and always treated respectfully by each and every member of staff. I would highly recommend Bupa Dental Ca... See more


Company details

  1. Dentist
  2. also in
  3. Cosmetic Dentist
  4. Dental clinic
  5. Dental Hygienist
  6. Emergency dental service

Written by the company

Bupa Dental Care is one of the UK's leading dental providers, with more than 350 practices across the UK. We offer a wide range of services, from routine dental care and hygiene appointments to orthodontics, dental implants and specialist treatments. We're committed to helping patients achieve and maintain healthy smiles through high-quality care, convenient access and flexible ways to pay.


Contact info

4.8

Excellent

TrustScore 5 out of 5

26k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.8

All reviews

(25,833)

3,406 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Professional and caring

Professional and caring practice in Marlow with super friendly reception team. Highest of standards of equipment and treatment. I feel safe in my dentist’s hands.

13 October 2026
Unprompted review
Rated 5 out of 5 stars

Appointment with Nikki .....

As I have been a client for a number of years I still feel treated in the best possible way for me, with Nikki. She is so experienced and professional aswell as friendly, always guiding me in the appropriate way for what I need. I feel confident always with Nikki and feel although she is my dentist she is a like a friend too after all the years ☺️ which is so nice too. Always the best service, I recommend Nikki all the time. The Dental nurse was lovely too and very efficient ! Thankyou @Nikki & the crew at museumSquare 🌟🌟🌟🌟🌟

6 October 2026
Unprompted review
Rated 5 out of 5 stars

My visits are always a pleasure

My visits are always a pleasure - the timings are prompt and informative, from receptionist Bryony, Hygenist, Joanna, Dentist Jane and her nurse Lucy. Everyone there is at pains to make sure the visit is a success

5 October 2026
Unprompted review
Rated 5 out of 5 stars

Hygienist 🥰

Staff always friendly hygienist adyln always makes me feel comfortable on every visit All in all treatment I recieve I am happy with been with bupa a number of years and had no issues with them

9 October 2026
Unprompted review
Rated 1 out of 5 stars

Bad experience…

I received implants over 5 years ago and not one full year have they stayed in my mouth. This has caused me a lot of stress. I have been informed this is because I screech my teeth which was discussed in length before I received and paid for the treatment. These have fell out the night of my wedding ,trips away with the girls out for dinner things which I am meant to be able to use my teeth for. The amount of times I have had ask to get out of work to get them put back in is unbelievable. This has been a very traumatic time for me when I thought they would have stayed in for a very long time considering the price I paid.

30 September 2026
Unprompted review
Rated 5 out of 5 stars

A wonderful practice

Every aspect of Bupa Dental Care, is efficient, friendly and welcoming. I made to feel valued and always treated respectfully by each and every member of staff. I would highly recommend Bupa Dental Care

6 October 2026
Unprompted review
Rated 5 out of 5 stars

After having a fear of dentist all my…

After having a fear of dentist all my life and having gone to dentists explaining my fear and being let down on numerous occasions I have finally found one that explains, understands my fear and has the patience to go at my pace,she is honest and lovely.

8 October 2026
Unprompted review

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