Synergy Dental Clinics Reviews 

3,451
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 225 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, professional, and welcoming, making them feel at ease throughout their treatment. The service provided is frequently described as amazing, with many appreciating the detailed explanations and care received. Reviewers often highlight the exceptional customer service, noting quick appointments and a smooth overall user experience. However, some people mentioned issues with inconsistent treatment outcomes or diagnoses, leading to concerns about product quality and trust. Additionally, a few other people also felt that customer service could be improved, citing instances of staff rudeness, late appointments, or unexpected charges.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their friendliness, professionalism, and... See more

Service

Consumers find service to be positive, with many reviewers highlighting the friendly, professional, and... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the care, attention, and... See more

User experience

Customers generally report positive experiences, often highlighting the care and attention received, with... See more

Product

Users describe ambiguous interactions with the product, with many expressing satisfaction with their new... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am not the best at visiting dentists usually. I find it anxiety provoking. This experience is very different. From reception staff through to the dentist and his assistants, I found them all to be f... See more

Rated 5 out of 5 stars

Planned tooth repair was scheduled. Having had an x-ray on the affected tooth, the Dr explained me the two treatments that could take place. I listened to the explanations. I decided on one course and... See more

Rated 5 out of 5 stars

Ive had an amazing experience with the birmingham surgery. Ive had constant contact from Aisha from the sales team, both pre and post treatment. My dentist,Mr Khan, explained the procedure in great de... See more

Rated 5 out of 5 stars

I attended due to a very sensitive tooth which had got worse progressively over the past few days.I was given an X-ray and advised that the pain was due to an exposed nerve. The dentist suggested th... See more


Company details

  1. Dentist
  2. Cosmetic Dentist
  3. Dental clinic
  4. Dental Hygienist
  5. Dental Implants Periodontist
  6. Teeth whitening service

Written by the company

Synergy is a leading Implants and Cosmetic, award-winning dental group in the north-west of England, boasting a plethora of bespoke cosmetic treatments. We use cutting-edge equipment and high-quality techniques, all of this while maintaining full transparency with costing and procedures. If you’re looking to straighten your teeth, replace or repair then you’re in luck. Free consultations for: Invisalign®, Dental Implants, Composite Bonding and Same Day Dental Implants. We are the highest provider of Straumann Dental Implant Solutions in the North-west of England, with over 4,000 dental implants placed in the last decade, with 100% success rate, when compared with other systems. Synergy is also a Diamond provider of Invisalign® Invisible Braces, with prices starting from £1,750 for 7 transparent Invisalign® aligners, teeth whitening and retainers. Covering most of the NW of England you’ll always find a dental clinic near you; Blackpool, Blackburn, Bolton, Bury, Chorley, Farnworth, Haslingden, Liverpool, Little Lever, Macclesfield, Oldham, Ormskirk, Preston, Birmingham, Burnley & Leyland.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.7

All reviews

(3,451)

209 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I attended synergy dental for a…

I attended synergy dental for a consultation, the dentist was extremely knowledgeable & instead of a pressured approach & unnecessary cosmetic treatment he advised me to go away & have a think about a less expensive approach I would definitely recommend.

13 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent treatment from all staff

I needed a specialist tooth extraction. Reception staff were really friendly and professional. The dentist explained the procedure clearly and executed the extraction perfectly. Couldn't fault my treatment. Excellent

8 June 2026
Unprompted review
Rated 5 out of 5 stars

I am writing this with a new found…

I am writing this with a new found confidence and diminished fear of dentists thanks to Miss A Patel at Synergy Preston. I am in my 50's and have had a fear of dentists since I was a child.
I cannot tell you how nervous I was on my first visit to Ormskirk Road but Miss A Patel made me feel so at ease and explained everything to me in a way that just made me feel relaxed for the first time in years.
Second visit today 11/06/26 to have 2 fillings and I didn't feel quite as nervous. Happy to say I did not feel a thing.
Miss Patel thankyou so much for looking after me you are kind, gentle, caring and an excellent dentist.
I will see you again in 6 month, this time I will be leaving my fears at home.

All the staff at Synergy Ormskirk Road you are an amazing professional friendly team and I highly recommend you from walking in nervous to walking out smiling!
Thankyou 😁

11 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent staff

Excellent staff, very friendly happy and upbeat exactly what you want when going to a dentist ! Overall a great experience and helped me get over my nerves of attending :)

8 June 2026
Unprompted review
Rated 5 out of 5 stars

What a great dental practice!

What a great dental practice!!

I am a very nervous patient but as soon as I walked in I was greeted by 2 lovely receptionists Heather and Simra who instantly made me feel at ease.

The dentist Afzal Patel and his nurse were exceptional! They explained the full treatment to me, didn’t put me under any pressure when deciding what treatment to go for - they explained each and every option available in extensive detail.

I will be recommending synergy great Harwood to all my family and friends.
Thank you team synergy!

8 June 2026
Unprompted review
Rated 5 out of 5 stars

Having a really good experience

Having a really good experience at this dental clinic. Staff is cordial & understanding & they are guiding through the process of getting upper implants explaining everything every step of the way. So far I’ve had a consultation & a lower gum cleaning & am very happy with the results.

10 June 2026
Unprompted review
Rated 5 out of 5 stars

So happy with my initial consultation

So happy with my initial consultation. I went expecting to arrange an implant as my NHS dentist told me the tooth was gone and I would be referred for extraction. I was greeted with 4 options and an additional option, after x-ray, to attach a crown to the root by exposing a little more with gum surgery. This is what I have opted for, less surgery and cheaper to boot. Also very quick appts, no waiting for weeks. (Chorley)

9 June 2026
Unprompted review

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