Synergy Dental Clinics Reviews 

3,457
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 225 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, professional, and welcoming, making them feel at ease throughout their treatment. The service provided is frequently described as amazing, with many appreciating the detailed explanations and care received. Reviewers often highlight the exceptional customer service, noting quick appointments and a smooth overall user experience. However, some people mentioned issues with inconsistent treatment outcomes or diagnoses, leading to concerns about product quality and trust. Additionally, a few other people also felt that customer service could be improved, citing instances of staff rudeness, late appointments, or unexpected charges.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their friendliness, professionalism, and... See more

Service

Consumers find service to be positive, with many reviewers highlighting the friendly, professional, and... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the care, attention, and... See more

User experience

Customers generally report positive experiences, often highlighting the care and attention received, with... See more

Product

Users describe ambiguous interactions with the product, with many expressing satisfaction with their new... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am not the best at visiting dentists usually. I find it anxiety provoking. This experience is very different. From reception staff through to the dentist and his assistants, I found them all to be f... See more

Rated 5 out of 5 stars

Planned tooth repair was scheduled. Having had an x-ray on the affected tooth, the Dr explained me the two treatments that could take place. I listened to the explanations. I decided on one course and... See more

Rated 5 out of 5 stars

Ive had an amazing experience with the birmingham surgery. Ive had constant contact from Aisha from the sales team, both pre and post treatment. My dentist,Mr Khan, explained the procedure in great de... See more

Rated 5 out of 5 stars

I attended due to a very sensitive tooth which had got worse progressively over the past few days.I was given an X-ray and advised that the pain was due to an exposed nerve. The dentist suggested th... See more


Company details

  1. Dentist
  2. Cosmetic Dentist
  3. Dental clinic
  4. Dental Hygienist
  5. Dental Implants Periodontist
  6. Teeth whitening service

Written by the company

Synergy is a leading Implants and Cosmetic, award-winning dental group in the north-west of England, boasting a plethora of bespoke cosmetic treatments. We use cutting-edge equipment and high-quality techniques, all of this while maintaining full transparency with costing and procedures. If you’re looking to straighten your teeth, replace or repair then you’re in luck. Free consultations for: Invisalign®, Dental Implants, Composite Bonding and Same Day Dental Implants. We are the highest provider of Straumann Dental Implant Solutions in the North-west of England, with over 4,000 dental implants placed in the last decade, with 100% success rate, when compared with other systems. Synergy is also a Diamond provider of Invisalign® Invisible Braces, with prices starting from £1,750 for 7 transparent Invisalign® aligners, teeth whitening and retainers. Covering most of the NW of England you’ll always find a dental clinic near you; Blackpool, Blackburn, Bolton, Bury, Chorley, Farnworth, Haslingden, Liverpool, Little Lever, Macclesfield, Oldham, Ormskirk, Preston, Birmingham, Burnley & Leyland.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3k reviews

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No recent history of asking for reviews

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4.7

All reviews

(3,457)

215 reviews in the last 12 months

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Rated 5 out of 5 stars

Nervous Patient

As someone who’s always been terrified of the dentist (like a ridiculous, don't even like going for a check up, type fear), I can’t express how grateful I am to have been put on Rhiannah Alladice and Beth Davies service at my dentist (synergy dental, Bury). From the moment I arrived, they treated me with such kindness and patience, not looking down on me or making me feel like a nuisance- they really eased my anxiety.

I have had an ongoing issue since May (waiting for NHS referral) and i had to keep going back to the dentist (at least once a month) because of infection and pain. Rhiannah was incredibly gentle and reassuring. She explained everything clearly and never rushed me, always checking that I was okay and comfortable. Her calm, professional manner made a world of difference. Rhiannah is so cool and calm, it really puts you at ease.
Beth was so good at distracting me with small talk and always making me laugh (which isn't usual for me at the dentist!!).

Rhiannah and Beth were so welcoming, always greeting me like a friend and talking to me like an equal. Their compassion and kindness meant so much to me that it helped me stay calm and feel safe with them, it made me trust them enough to cancel my referral and allow them to extract my tooth.

Thanks to their care, what I expected to be a terrifying experience turned out to be less so. Beth, very kindly, held my hand (I am a grown woman haha) during my procedure. If you’re a nervous patient like me, I can’t recommend Rhiannah and Beth enough. They truly go above and beyond. Honestly, now that my problem is fixed (hopefully), I'm going to miss seeing them!

I would also like to say that the receptionist, Monika, was very lovely every time I called/went in (which was a lot!) And when there were no appointments, she helped me get advice and care from the dentist while I waited for an appointment.

19 November 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service, Great staff

The staff were excellent at explaining the procedure and after being past from one dentist to another for 3 months suffering in excruciating pain I finally got the treatment I needed absolutely pain free.
Fantastic team and treatment.
Thank you isn't enough.
I will be changing from my NHS dentist to this practice ASAP

2 December 2025
Unprompted review
Rated 5 out of 5 stars

Satisfied Customer

I attended due to a very sensitive tooth which had got worse progressively over the past few days.I was given an X-ray and advised that the pain was due to an exposed nerve. The dentist suggested that I rub sensodyne tooth paste over the sensitive area three times a day. This worked very well I am pleased to say. The pain and sensitivity has now disappeared. Thank you.
I am due to go back for a scheduled appointment to permanently resolve the problem on the 9th December.

27 November 2025
Unprompted review
Rated 5 out of 5 stars

My daughter had an incident and broke…

My daughter had an incident and broke two of her front teeth. Mustafa and team were amazing with her and managed to get her teeth repaired with composite bonding the same day. Amazing quality work.

25 November 2025
Unprompted review
Rated 5 out of 5 stars

I hadn’t seen a dentist for around 6-7…

I hadn’t seen a dentist for around 6-7 years before starting my Invisalign journey with synergy as I found it too daunting. I was immediately put at ease as soon as I walked in and all the staff have been so lovely. Every stage was explained to be and all my questions were answered along the way. I couldn’t recommend them enough.

26 November 2025
Unprompted review
Rated 5 out of 5 stars

Amazing staff very welcoming.

Made my little lad feel at ease, looked after him, and talked him through what they were doing, he cant wait for his next checkup already.
Polite and well mannered staff. Thankyou

25 November 2025
Unprompted review
Rated 1 out of 5 stars

0 stars for synergy bolton

The rudeness of the staff at Synergy Bolton is worrying. They were obnoxious regarding a question I had about payment. Im still quite shaken and will be booking elsewhere

25 November 2025
Unprompted review
Rated 5 out of 5 stars

My 7yr old hadn't seen the dentist in 4…

My 7yr old hadn't seen the dentist in 4 years due to relocating to longridge and being on several waiting lists for a long time. He started experiencing pain with his tooth and after a call to the NHS line to try and get him an emergency appointment we were told about Synergy in Preston taking on new patients, a quick call and we were registered and a appointment confirmed for the following day.
My son was very nervous upon consultation and the dentist Ammarrah put him at ease straight away, she explained everything to him in a way that he understood.
Alas! he needed fillings and one tooth that was giving him pain needed to come out. We were given an appointment to return for treatment 2 days later.

My son was nervous about having fillings, but again Ammarrah put his at ease, talking to him throughout and he trusted her, so much that he ended up completing all his treatment in one appointment and even had the tooth that was going to come out filled instead , he left with a big smile on his face.
He has even been asking when we are going back to see Ammarrah !
Thank you so much for making his experience great!

6 November 2025
Unprompted review
Rated 5 out of 5 stars

Best experience!

I have gone through Invisalign treatment since last October. It has been an amazing experience and a special thank you to Dr Kashaf! I previously had Invisalign five years ago in Dubai which very nearly ruined my teeth. At Synergy, I was sold a package which worked perfectly for my teeth and I now feel more confident in my smile. Thank you to everyone at Synergy Dental and if you are looking to go for Invisalign then Synergy dental is definitely the place to go!

24 November 2025
Unprompted review

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