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LKQ SYNETIQ  Reviews 

4,178
•
TrustScore 4 out of 5

4.0

Car Auction
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Review summary

Created with AI, based on recent reviews

Evaluating 90 reviews, reviewers had a great experience with this company. Customers consistently praise the dedicated staff for providing fast, exceptionally helpful, and polite support whenever assistance is needed. Consumers deeply appreciate the highly efficient communication and professional assistance received during all their inquiries and part requests. Some reviewers were not happy with the poor condition of returned vehicles, mentioning unexpected damages and terrible handling. A few other people also felt that customer support fell short when dealing with critical mechanical defects or incorrectly advertised products. People noted that obtaining proper resolutions or timely responses for these significant problems proved extremely difficult.

What people talk about most

Staff

People report positive experiences with staff, frequently highlighting their helpfulness, speed, and... See more

Product

Reviewers express dissatisfaction with the products, frequently reporting discrepancies and damages upon... See more

Service

Users describe positive interactions with service, highlighting amazing experiences, helpful staff like... See more

Customer service

Customers consistently note positive experiences with customer service, frequently praising helpful staff... See more

Response time

Consumers find response time to be marked by great satisfaction, as reviewers frequently praise the team for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Enquired to ask about a door harness/loom for my vehicle, Nathan responded quickly and managed to confirm they don’t sell door looms only the complete door, but helped me even further by providing me... See more

Rated 5 out of 5 stars

Amazing service, best service I have received from any organisation for a long time. Helpful honest transparency. Customer online chat perfect. Delivered way before expected. Above and beyond. Made m... See more

Rated 5 out of 5 stars

I spoke to a lady called Rebecca as I couldn't renew my subscription. She explained about way for me to do it and gave me a step by step guide. Once I managed to sort the payment she confirmed everyth... See more

Rated 5 out of 5 stars

I bought a bumper for my 2014 Audi A3 8V from Synetiq via Partsgateway. Literally amazing service, I purchased a near perfect bumper based on being 12 years old! Any minor damage was highlighted and... See more

Company details

  1. Car Auction
  2. Salvage dealer
  3. Tyre shop
  4. Used car dealer
  5. Used Vehicle Parts Shop
  6. Vehicle Parts Market

Written by the company

As the largest UK owned salvage and vehicle recycling company, LKQ SYNETIQ create intelligent solutions for some of the countries’ leading Insurers, company fleets and police forces. LKQ SYNETIQ are trusted to process vehicles through auctions, green parts sales, and recycling processes.

Contact info

4.0

Great

TrustScore 4 out of 5

4k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.0

All reviews

(4,178)

82 reviews in the last 12 months

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Rated 1 out of 5 stars

Travelled with recovery driver to…

Travelled with recovery driver to collect vehicle from Winsford was there 30 mins before slot time. Took 2 hours to release the vehicle. All customers were annoyed and upset. Fuel was taken out on completely reserves. And hidden damages to the vehicle underneath rad leak. Please stay away do not purchase cars from here. Recovery driver had another job but due to poor management at Winsford I had to pay extra for the inconvenience to the recovery. This is unacceptable. Stop hiding damages on description and photos!

7 October 2025
Unprompted review

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