Always have stocks, staff knowledgeable of the products and what’s required if unsure of new items, always packaged well in solid cardboard boxes and always next day!! Always correct stuff in the bo... See more
Company replied
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Always have stocks, staff knowledgeable of the products and what’s required if unsure of new items, always packaged well in solid cardboard boxes and always next day!! Always correct stuff in the bo... See more
Company replied
All goods came thoughtfully packed, so nothing arrived damaged, as has been the case with some other suppliers. Accessories were individually boxed with all necessary instructions and templates, screw... See more
I’ve used there quality products for many years, since retiring and moving I thought I would install CCTV at my new place. Brilliant products and great customer service as always. Very impressed wi... See more
System Q are going from strength to strength, developing new products and better software for the end user. Their technical staff, Rob & Phil, are always on hand for assistance to the installer, and k... See more
System Q Limited is a trade only supplier of security and IT products, providing leading edge technology. We have the latest security and surveillance equipment and a host of services including training. CCTV, Intruder Alarm, Fire, IT, Access Control and more.
System Q Ltd, Turnoaks Business Park Chesterfield,, S40 2WB, Derbyshire, United Kingdom
Have just installed a new ZIP nor system and needed some technical advice regarding the mobile phone application. I spoke to Rob in technical support and his brand knowledge and help was invaluable. He had resolved the issue within minutes. Very helpful and professional service.
In light of my previous review I contacted Geraldine Hitchin the General Manager for System Q to discuss my complaint along with why our account had been put on stop and no support as a result of our review.
Geraldine was very helpful in allowing us to move forward from the previous experience and assisting us further with any outstanding work. We are now continuing to work with System Q and will provide any further reviews as necessary.
The Alien Dvr was installed by the company System 2 Locking Road
Weston Super Mare and lasted app.4 months . As System 2 had not taken the course at System Q they were not recognised as authorised installers . This is the get out for System Q ( Alien ) any retailer is classed as an enduser if they have not paid a large sum of money to attend their training course . I have been given various names of alleged installers of Alien Dvrs and when they are contacted they refute they are installers and say they have only purchased a dvr , many saying it was the worst purchase they had ever made as there is no back for breakdowns which are many , there is no sale of goods act as far as System Q are concerned . DO NOT PURCHASE an ALIEN DVR .
Alien DVR range of software (CCTV Window, iOS App) is poor. CCTV Window is not compatible with Windows 10, despite their claims it is. The software is poorly written and seriously buggy. It is rarely updated, and the only way to get an update is to purchase new hardware. Basically the version available when hardware is purchased is the version the customer must live with.
End customers uphappy, so steer clear.
SystemQ have no interest in improving the quality of the software.
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