TagsforHope Reviews 500

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 27 reviews, reviewers overwhelmingly had a great experience with this company. Many customers express satisfaction with the quality and value of the products, often highlighting the cute designs and the durability of items like collars and leashes. The mission of supporting animals in need is a significant factor for many, making purchases feel more meaningful. Reviewers frequently praise the customer service for being responsive, helpful, and friendly, often going above and beyond to resolve issues like address errors or combining orders. However, some customers also noted issues with delivery services, with packages not reaching their destination or being difficult to retrieve. There were also concerns about product quality, with some items fraying quickly or not performing as expected, such as martingale collars that dogs could still slip out of. A few people mentioned that customer support responses could be slow or unhelpful when dealing with product defects or exchange requests, leading to frustration and a reluctance to order again.

What people talk about most

Product

People report ambiguous experiences with product quality, with some reviewers expressing satisfaction with... See more

Order

Consumers find order experiences to be ambiguous, with many reviewers expressing frustration over not... See more

Quality

Customers had ambiguous experiences with product quality, with some reviewers expressing satisfaction, noting... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many expressing significant disappointment... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with some reviewers praising quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Been gifted one, and bought two collars from TagsforHope now. Absolutely love them - very good quality and value; easy to find correct fit and the designs are so so cute! Love that it supports rescue... See more

Rated 5 out of 5 stars

Just received my second order from them and I am so happy. Yes, it is a little more expensive, but , remember that part of it is to help animals in need and the quality is wayyyyy up there. I had to... See more

Rated 5 out of 5 stars

I wanted to surprise my granddaughter and best friend with a tag. Unfortunately I made a address error on both Orders. With only 1 email , my mistake was updated. And I received emails fro... See more

Rated 5 out of 5 stars

My story begins shortly before Black Friday. I initially ordered two Christmas collars for my pups and when I placed the order, it said "will ship by 12/2" but 12/2 came and went with no update. I... See more


Company details

  1. Pet shop

Written by the company

Hand-crafted pet accessories, designed to keep your pet safe & stylish. Customizable, durable, and backed by our famous warranty. Every purchase helps to feed, treat and rescue an animal in need.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

500 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

This company is so great

This company is so great. They’re very helpful and their customer service team is fast and amazing! This was my 2nd order and I plan to have many orders in the future

4 November 2024
Unprompted review
Rated 5 out of 5 stars

These are one of a kind tags and so…

These are one of a kind tags and so adorable. Bought one 7yrs ago when violet was a puppy and hers needed to be updated due to changes in my info. This tag lasts and is durable and maintains good image clarity over time which is important. Metal tags degrad over time and need to be replaced. honestly yeah I could get a metal tag for like $5 or $10 but they don't match the cuteness or the experience here and honestly what doggo doesn't want their own drivers license lol. Violets and tinsel tags are so fricking adorable and will be cherished for years to come! Keep up the great work! Everyone who sees these tags loves them and I always remark what a great quality they are and how some of the proceeds help pets in need. It's a win win.

14 December 2024
Unprompted review
Rated 5 out of 5 stars

Quality Product

The quality of the items that I ordered (collar, tag and harness) is incredible. They are very well put together, the sewing, stitching, and everything else is top notch. We will continue to purchase from Tags of Hope for our dog’s stuff.

12 December 2024
Unprompted review
Rated 4 out of 5 stars

1 Detail Away from PERFECT

Customized ID Tag: Excellent quality, really beautiful! The ONLY reason 1 star is knocked off is because they need to fix 1 thing. Within 20 minutes of having the tag on, it fell off and was lost. The connector piece needs to be replaced or removed. It was too weak. Way too weak. Our dog isn't even that crazy to lose it so easily.

1 December 2024
Unprompted review
Rated 5 out of 5 stars

A quality product for my granddog

A quality product for my granddog. Terrific fit and cut are perfect for him. We intend to make many more purchases from you.
What a beautiful bonus helping a dog in need by buying these items.

8 November 2024
Unprompted review
Rated 5 out of 5 stars

10/10

I made an error in my order. They fixed it right away! Amazing customer support. The quality of the leashes/collars/tags are amazing. They are so cute on my dogs. 100% recommend to anyone

13 December 2024
Unprompted review
Rated 5 out of 5 stars

Superb

Tons of choices! All for a good cause. I love how easy it is to customize anything, and the quick shipping. My girl loved her ID tag !

8 November 2024
Unprompted review
Rated 5 out of 5 stars

Quality product

Quality product. Love that you can customize the information put on the tag. Will be ordering 1 for the new puppy once she's chipped so I can put that number on the tag.

13 December 2024
Unprompted review
Rated 5 out of 5 stars

Great Collar!!

Great Collar!!
I ended up order 2 collars for our precious little dog and we LOVE them. They're well made and they were shipped quickly. We will definitely be ordering more!

13 November 2024
Unprompted review
Rated 5 out of 5 stars

LOVE this company!

Love this company and their products! The quality of the collars, leashes, tags and bandanas are top notch! We got gifts for all our furry friends from here for the holidays!

13 December 2024
Unprompted review
Rated 5 out of 5 stars

Love the collar and tag

Love the collar and tag. The best quality I’ve ever seen…good and sturdy. The tag is amazing. I ordered the 1 1/2” martingale collar for my 90 lbs dog, and man it’s heavy, but it’s sturdy and functional. I would definitely recommend Tags for Hope products!

20 October 2024
Unprompted review
Rated 5 out of 5 stars

LOVE LOVE LOVE

I have so much appreciation and respect for this company. I originally bought the 5/8in collar and realized it was going to be too skinny on my pup so I reached out to the company to see if I could return it. The one I wanted was sold out in the 1in option, but they were able to find extra fabric and made it custom for me without any hassle. This is my second collar from them and the quality is amazing! I cannot recommend them enough!

25 November 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service and awesome product

Love the product. Great quality and beautiful.
I bought the leash, harness, collar, car strap and bandana.

Order came in really fast.
I made a mistake on my order on a size and the customer service gave me a solution for it.

I'll order again when my dog will need a bigger size.

27 November 2024
Unprompted review

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