Very pleased with the goods and service Always willing to help, and the shirts are fantastic value and high quality. It was an extremely simple experience.
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See what reviewers are saying
My husband is of small stature but very large neck so has never been able to buy a shirt from any shop. His whole life he has bought very large shirts so he can wear a tie, with short sleeves of cours... See more
Company replied
Guys - stop buying off the rack shirts and suits and invest in Tailors Mark. The product is twice as good and the fit is perfect. Your appearance will improve and with it your confidence. The guys dow... See more
Company replied
Great easy website with thorough questions to help tailor your shirt the best way possible. I have unusual measurements of large chest and arms which means I really can't buy instore any nice shi... See more
Company replied
Company details
Information provided by various external sources
We launched Tailors Mark with one mission: make it easy and convenient for you to get high-quality clothes that fit perfectly the moment you put them on. Whether you’re designing a shirt online with our simple-to-use shirt customiser, or meeting us in person for a TAILOR3D suit fitting – your experience forms the heart of our business, and your feedback is what drives us forward. We’re not here to tell you what to wear or how to wear it. We’re here to handmake clothes you’ll never want to take off.
Contact info
20 Macquarie St, 3181, Prahran, Australia
- support@tailorsmark.com
- tailorsmark.com.au
4.9
Excellent
265 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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The measurement option needs to be…
The measurement option needs to be improved. It is difficult to edit.
30 May 2018
Unprompted review
Reply from Tailors Mark
Hi Simon,
Thanks taking the time to leave us feedback!
We are currently in the middle of re-designing the edit measurement experience and it will be improving drastically over the next few weeks. If you face any other issues in the meantime, don't hesitate to contact our support team at support@tailorsmark.com.
Great service
Great service, good quality stuff, excellent communication, very fast turn around and best of all, the shirts FIT.
Will use again, (and just did.)
16 May 2018
Unprompted review
Reply from Tailors Mark
Thanks for the positive feedback John! We're happy to hear you are satisfied with our service and quality!
Great bespoke shirts at a comparable…
Great bespoke shirts at a comparable cost to a department store except higher quality and the ability to customise. The user experience on the website is great.
3 May 2018
Unprompted review
Reply from Tailors Mark
Hi Jack,
Thanks for the positive feedback! Great to hear you are satisfied with the quality of your shirts!
So many options
So many options. Would like to have had the colour on the cuff on the inside only. Couldn't see how to do this. Not 100% sure it has kept my measurements on file from the first shirt I bought. Otherwise good experience
26 April 2018
Unprompted review
Reply from Tailors Mark
Hi Barry,
Thanks for the positive feedback! When selecting the contrast on the cuffs, you have the option to select the outer cuff or the inner cuff and these are available in the contrast tab of the shirt designer.
We have our customer service team contacting you in regards to your order and will be able to assist with updating your contrast options.
Customer Service and seamless process
Customer Service and seamless process, I got measured by one of their style consultants and although I am yet to receive my order I can not wait to see how they fit based on the process thus far! Awesome service for the price!
26 April 2018
Unprompted review
Happy customer
UPDATE - following my earlier review the Tailors Mark team have now got in touch and have fully resolved my issue, so happy customer once more.
9 April 2018
Unprompted review
Reply from Tailors Mark
Hi Ben,
Thanks for your feedback. We are sorry to hear that your recent experience has been less than perfect. We will do whatever is necessary to rectify the issues that you have faced. Our Support Team have now contacted you to explain how we are going to address the issues you have reported with your buttons and collar stays.
We also apologise that your issue was not addressed within our usual timeframe. After looking into this, it appears as if there was a technical glitch in relation to your support request. This has now been rectified.
Our Support Team look forward to hearing from you.
Wedding suits were perfect
My groomsmen and I got our suits, shirts and ties from Tailors Mark for my wedding last year and the whole process was so easy and enjoyable. From first fitting to follow up, the service was next level.
Everyone's suits and shirts fitted perfectly and you could tell the team at Tailors Mark care about the quality of their products and workmanship.
I would definitely recommend Tailors Mark to anyone looking for a suit!
6 March 2018
Unprompted review
Reply from Tailors Mark
Thanks for the 5 stars Fred! We appreciate you taking the time to leave a review!
once again a really easy way to buy …
once again a really easy way to buy great value shirts. new fabrics as well which is great to see!
12 February 2018
Unprompted review
Reply from Tailors Mark
Thanks for the positive review Anthony! We are glad to see you are enjoying the new fabrics that have been added to our collection!
Great online ordering experience and …
Great online ordering experience and the guaranteed adjustments, which aren't needed, is fantastic
8 February 2018
Unprompted review
Reply from Tailors Mark
Thanks for the positive feedback James! We're glad to hear you are satisfied with the experience we offer our customers online!
Damn easy to use
Damn easy to use - as long as it doesn’t hang in the process and you need to repeat everything
Really toked to find the service
6 February 2018
Unprompted review
Reply from Tailors Mark
Thanks for the positive feedback Brad!
Really easy website to use with great …
Really easy website to use with great instructions.9
5 February 2018
Unprompted review
I just had my wedding & bought my suit …
I just had my wedding & bought my suit & shirt through Tailors Mark - and the whole process was fantastic!
The suit & shirt fitted perfectly & you could tell the fabric was very high quality. The process itself was also easy.
So all in all I'd definitely recommend them!
5 February 2018
Unprompted review
Reply from Tailors Mark
Hi Alistar,
Thanks for the positive feedback! We're glad that we could assist you with a suit for your wedding and that you were satisfied with the whole process!
Great site easy to use
4 February 2018
Unprompted review
Reply from Tailors Mark
Thanks for the positive feedback!
Delivered to NZ in no time
Delivered to NZ in no time! Great overall service. Fits well
3 February 2018
Unprompted review
Reply from Tailors Mark
Thanks for the positive feedback! Glad to hear you are happy with the service and fit!
Reply from Tailors Mark
Thanks for the 5 stars Robert!
Great website
Great website! Easy to size shirts - highly recommended
1 February 2018
Unprompted review
Reply from Tailors Mark
Thanks for taking the time to leave feedback Darran!
Reply from Tailors Mark
Thanks for the positive feedback Tim! We're glad to hear you are satisfied with our quality, service and fit!
It is very easy to make your own shirt.
30 January 2018
Unprompted review
Reply from Tailors Mark
Thanks for the positive feedback Peter!
Great website and customisation options
25 January 2018
Unprompted review
Reply from Tailors Mark
Thanks for the positive feedback!
Easy process and love the idea to …
Easy process and love the idea to select your measurements to suit!
24 January 2018
Unprompted review
Reply from Tailors Mark
Thanks for taking the time to leave a positive review Stephen!
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