TakeCars Reviews 

258
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Hello! Everything was great. We really enjoyed the Peugeot 3008 and had no problems during our trip. The car was excellent, the staff were friendly and professional, and your website made it very easy... See more

Rated 5 out of 5 stars

Everything is great, everything was fine. The staff was polite and in touch. Convenient place for picking up and dropping off. The car is in excellent condition, quite economical, did not let us down... See more

Rated 5 out of 5 stars

I booked a seven-seat Mitsubishi Xpander and instead received for the same price a brand-new VW Teramont that was spacious enough for my large family (2 adults + 3 kids) as well as for our 4 big suitc... See more

Rated 5 out of 5 stars

The service in General was really good. The day before the pick-up someone contacted me via WhatsApp (in english) with clear instructions where to Pick up the car. Our car was switcher by a mitsubishi... See more

Company details

  1. Car rental company

Written by the company

TAKE CARS FROM TRUSTED HOSTS. We make it easy for you to compare car rental deals and terms, enabling you to find holiday car rentals with fair conditions. Book through takecars.com and leave us good reviews.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

258 reviews

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No recent history of asking for reviews

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4.7

All reviews

(258)

53 reviews in the last 12 months

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Rated 5 out of 5 stars

I really enjoyed renting a car

I really enjoyed renting a car through your website. The car was delivered to the hotel and picked up at the hotel too. Instead of Mitsubishi, they gave Nissan.The price is low. He paid in cash. They didn't take the deposit. Next time, I also want to rent a car through your website. Thank you.

12 November 2024
Unprompted review
Rated 5 out of 5 stars

Great company

I rented a car through this company in the UAE for 5 days. The only company that had cars available without collateral. Everything went just fine. The car was given out and picked up in 5 minutes. This was my first booking, so I also got a small discount. I recommend.

10 October 2024
Unprompted review
Rated 5 out of 5 stars

Rent from Takecars in UAE

The most pleasant experience of car rental in Takecars. The process of choosing a car on the website is extremely simple and transparent. It was important for me that Takecars provides the opportunity to rent a car without a deposit. MIR cards can be used for prepayment. For a small surcharge, I ordered the car to be delivered to my hotel. The process of receiving and returning the car was extremely easy and fast, the lessor requested my documents the day before by e-mail, and on the day of receipt I only had to sign the completed form and give the money. I was looking for an economy car and chose a Nissan Sunny, which I had rented on my previous trips. Despite the low rental cost, the car supports Android Auto, which was very important for me and allowed me to connect my smartphone for navigation. I highly recommend Takecars as a car rental aggregator!

1 November 2024
Unprompted review
Rated 5 out of 5 stars

Wonderful car and service

I booked a seven-seat Mitsubishi Xpander and instead received for the same price a brand-new VW Teramont that was spacious enough for my large family (2 adults + 3 kids) as well as for our 4 big suitcases and numerous bags. The driver brought us from the airport to our car and on the departure day brought us back. Both deliveries were swift and comfortable. No extra commissions, nor charges on the return. I was extremely happy about the car and the service. Highly recommended!

12 November 2024
Unprompted review
Rated 5 out of 5 stars

I rented a car on need rent a car

I rented a car on need rent a car. I liked everything very much. They took the deposit and then returned it. The car is almost new. Delivered to the resting place. Professional, conscientious guys

11 November 2024
Unprompted review
Rated 5 out of 5 stars

Everything is great

Everything is great, everything was fine. The staff was polite and in touch. Convenient place for picking up and dropping off. The car is in excellent condition, quite economical, did not let us down anywhere. Maybe the price for us is not as comfortable as, for example, in Montenegro, but Belgrade itself is more expensive)

12 October 2024
Unprompted review
Rated 5 out of 5 stars

Rhodes car rental

The service was excellent the representative brought the car to the gate, and it was easy to communicate with him.
The car was in good shape the child car seat was okay and overall we had a very pleasant experience. I highly recommend it.

12 October 2024
Unprompted review
Rated 5 out of 5 stars

Convenient service

Rented the car in September, very convenient service, good enough cars, only one suggestion - not to change the tyres to demiseasonal ones in advance

30 September 2024
Unprompted review
Rated 1 out of 5 stars

TakeCars.com was a horrible experience…

TakeCars.com was a horrible experience in Tblisi. There was no office. We took over the car in a suburbian area on the street directly from other customers. Nobody spoke English. The car was totally dirty, had no fuel and was not checked. We had paid already part of the amount in advance so we took car. After fueling it did not start anymore, so we had to call the owner, who sent someone to restart the car. We had to go to a place where they chanced the battery.
The exhaust was also loud and we were afraid to loose it completely. Nobody took care. The owner wrote me via WhatsApp that we were good to go. I told him the airbag control.lamp as well as the tire pressure lamp were on. He did not care. After only 50 km on a paved road we had a flat tire and had to use the spare tire (which was not a normal tire plus the tools did not fit) After managing that we had to go back 40 km to buy a tire. Of course we had to pay, but the owner said he would reimburse it. We arrived at our hotel at 20:30 instead 16:00.
When we took the car the other day we had another flat tire after 20 km on a not paved road and had to drive 60 km with the spare tire to get a new tire. Pay again.
The owner was outrageous! Told us that we damage his car and his tires. He was really rude. We are 60 years old and very careful and experienced drivers all over the world. The truth is: the tires were old and worn, damaged and had no tire tread (profile) The whole car was in poor and even dangerous condition.
We had the car 10 days and when we delivered the car again on a suburbian street, the owner insulted us was rude and unpolite and accused us. He did not reimburse anything. Instead said that we used forbidden roads ( which is not true)and that we had to pay him money.
I complained about all that writing to takeCars.com and got the answer, that it is MY problem and that they can't help me. Offered me 10%discount on my next car rental. Ridiculous!!! They even wrote me that I have to try to get my money back from the owner myself, if he promised it. They also accused us, that we were on a forbidden road.
I never read anything about that road to be forbidden. It is simply not true.
So, at the end I must say I feel cheated and also treated very respectless.

20 September 2024
Unprompted review
Rated 5 out of 5 stars

Great

There was an incident, they quickly changed it to another car, so we didn't drive this car. Everything is fine, only the large commission (10%) for returning the deposit was disappointing, but it depends on the lessor, not on the site. Takecars is a great service!

12 March 2024
Unprompted review
Rated 4 out of 5 stars

Everything was great

Everything was great. The car is in perfect condition, spacious and comfortable.
The only complaint is that the car is full of trash. Bottles, a pack of napkins, a lot of small change. Some kind of casing is lying behind the driver's seat.
It would be nice if it was cleaned between rentals.
Compliments to Mary - always in touch, any questions, problems, etc.
The service is at a fairly high level.

24 July 2024
Unprompted review
Rated 5 out of 5 stars

Hello!



We rent a car for the 5 days. Everything was perfect, fast pick up and return. Car was in a good condition. Mirza was top with great service, they allowed late return without extra charge because our flight has been delayed. We will came back for sure!

4 July 2024
Unprompted review
Rated 1 out of 5 stars

Be aware and double check everything

Be aware and double check everything. I spent several hours selecting cars and then noticed that the button "send message to the car owner" is a scam. All messages went directly to the site admin, and then he asks for your whatsapp and tries to answer them personally (spoiler: he does not know any single detail about cars)

Also, as you can notice, all Trustpilot 4 and 5 star reviews are scams. Those reviewers have only one review in their profile.

Also the admin usually changes the site domain.

10 July 2024
Unprompted review
TakeCars logo

Reply from TakeCars

Tatjana, let me clear a few things up:

1) Messages to Car Owners: During peak times, many of our car owners are swamped with their main work and prefer us to handle communications. This way, we can quickly answer common questions and save them time.

2) WhatsApp: We ask for your WhatsApp to keep things smooth and efficient. It helps us stay connected and get back to you with the info you need without making you wait online.

3) Trustpilot Reviews: Our 4 and 5-star reviews are genuine. After each rental, we follow up with customers and some of them kindly leave reviews on Trustpilot. By the way, you've only got 1 review on Trustpilot too.

4) Domain Changes: We started as localcarhires.com in 2018 and recently moved to takecars.com for a cleaner, easier-to-remember domain name. That's it.

Hope this clears things up. As a gesture of goodwill, use the code SAMOGULOVA for a discount on your next rental with us.

Cheers,
Maxim
Managing Director

Rated 1 out of 5 stars

SCAM, fraud, russian mafia - car rent in Albania

Total SCAM.
lowest price is used just like a hook.

Moreover, they are financing russian terrorism.
Russian "payment cards" are accepted as payment method - explicitly suggested on payment step.

After booking a car in Albania, an automated email is sent saying that "car owner rejected your booking" and it suggests more expensive version which is above market price.

And this email is sent in russian language.

2 July 2024
Unprompted review
TakeCars logo

Reply from TakeCars

Dmitry, I understand your frustration, especially given the current geopolitical situation. However:

1) You booked the most affordable car option available.
2) Unfortunately, your booking was declined by the rental provider. Rental providers have various reasons for declining bookings, including safety and compliance measures.
3) We promptly informed you of the decline and suggested alternative options to save you time and effort.
4) The communication was in Russian because your phone number starts with +380, which is the country code for Ukraine. We assumed this would be a language you understand.
5) You could have requested to communicate in English, and we would have gladly accommodated your preference.
6) You chose to cancel the booking and received an immediate refund.
7) We are a travel aggregator and accept global VISA/MASTER cards as well as Russian MIR cards.
8) We stand firmly against any form of nationalism and prejudice.

We wish you peace and understanding.

Maxim
Managing Director

Rated 1 out of 5 stars

We rented cars in Albania

We rented cars in Albania, disgustingly dirty cars, everything was broken, even the driver’s seat belt didn’t work. We paid for a car seat for 6 months, we were given a car seat for a 3 year old child and the money was not returned. To return the car, you need to drive to his office, and then with suitcases, bags and children you need to walk along the roadway. Terrible service, I don't recommend it to anyone!

3 June 2024
Unprompted review
TakeCars logo

Reply from TakeCars

Dear Anastasia

Thank you for your feedback. We are sorry to hear about the problems you have encountered. To help us understand the situation, please send your booking number, a detailed description of the problem and photos of the car defects to our e-mail address support@takecars.com.

We will do our best to resolve the situation, including resolving the issue with our partner who provided the car.

Best regards,
TC support team

Rated 5 out of 5 stars

Vehicle hire via takecars in Northern Cyprus

The car hire company was at the airport on time and was already waiting for us. The vehicle was in good order. The car hire company was also there an hour before we returned the vehicle and took it back without any problems after checking for any defects.

18 May 2024
Unprompted review

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