TakeCars Reviews 

262
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Everything is great, everything was fine. The staff was polite and in touch. Convenient place for picking up and dropping off. The car is in excellent condition, quite economical, did not let us down... See more

Rated 5 out of 5 stars

I booked a seven-seat Mitsubishi Xpander and instead received for the same price a brand-new VW Teramont that was spacious enough for my large family (2 adults + 3 kids) as well as for our 4 big suitc... See more

Rated 5 out of 5 stars

The service in General was really good. The day before the pick-up someone contacted me via WhatsApp (in english) with clear instructions where to Pick up the car. Our car was switcher by a mitsubishi... See more

Rated 5 out of 5 stars

Everything went fine with this rent company. The car they gave us was clean, well kept and in perfect working order, simply beautiful. We drove for five days, about 800 km in Armenia without a... See more

Company details

  1. Car rental company

Written by the company

TAKE CARS FROM TRUSTED HOSTS. We make it easy for you to compare car rental deals and terms, enabling you to find holiday car rentals with fair conditions. Book through takecars.com and leave us good reviews.


Contact info

4.8

Excellent

TrustScore 5 out of 5

262 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 20% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(262)

56 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect almost new car

Everything was perfect. Car has been almost new, good prepare to drive. One small minus, that there was not enough windshield washer fluid. Apart from that, everything was very good. It was pleasure to hire that car. Everything in time.

28 November 2023
Unprompted review
Rated 5 out of 5 stars

Good guys

Good guys. I rented a car at the airport. The car is new, no problems. Returned, paid for the roads. I can recommend it!

11 December 2023
Unprompted review
Rated 5 out of 5 stars

Rented a Renault Megane for 4 days in Turkey

Rented a Renault Megane for 4 days in Turkey in October 2023 through LocalCarHires.com The procedure of choosing and ordering a car is simple and clear. The manager was always on call in vatsap, ready to help and answer questions We gave a welcome discount of 3% on the first order by promo code The initial payment of 15% paid in rubles from the Russian card. The rest in cash currency upon receipt of the car. The car was fresh (July 2022) with low mileage. Technical inspection was passed the day before the lease, the marks in the passport were present. Spare tire and tools were available. The car on the road did not fail. The procedure of registration of the car took about an hour in the office of the rental company (taking into account the cleaning of the interior of the car). We were given tea and coffee, souvenirs. Impressions from ordering, renting and traveling are the best!

21 October 2023
Unprompted review
Rated 5 out of 5 stars

Good day

Good day, everything went great and I was satisfied, the car was brought/picked up at the address I specified, very nice in communication, explained and showed everything, the car was clean inside and outside, technically fully serviceable ☺️.
I will contact them again

9 November 2023
Unprompted review
Rated 5 out of 5 stars

Very satisfied 👍

We had very positive experience with your service in Montenegro. The car was at our place of stay in time. No one problems, so easy to communicate with owner. So grateful! Thanks a lot.

22 October 2023
Unprompted review
Rated 5 out of 5 stars

Eveyithing OK

Everything was perfect from the delivery of the car to the return. The staff proved to be competent. So I can only define everything as extremely positive.

18 October 2023
Unprompted review
Rated 5 out of 5 stars

Everything was perfect!

Everything was perfect, we even got a bigger car (hyundai i20) for the same price. Picked up at the airport and dropped it off at there too. It was very simple and fast! First time hiring a car, and i didnt regret it!!!! Cheap and easy! Recommend for everyone!

10 October 2023
Unprompted review
Rated 1 out of 5 stars

Unprofessional - No invoice available and cash payment only

The Company does not provide an invoice. The executing company did not hand out the car without cash payment although credit card payment was mentioned by LocalCarHires. We will blacklist LocalCarHires thoughout our group of companies. Not recommendable for business use. Unprofessional throughout the process. Better go to Avis, Sixt or Hertz.

25 October 2023
Unprompted review
TakeCars logo

Reply from TakeCars

Thank you Olaf for bringing this matter to our attention. Upon investigating your experience, I must acknowledge that you are indeed correct. The rental company confirmed that they were unable to accept card payments due to a malfunction with their payment terminal. This situation is indeed regrettable and not typical of the service standards we strive to uphold.

In such rare instances, we can only refer to our booking terms, which state: "We display vehicle information, rental conditions, extras, and insurance options as provided by the rental company." However, we understand that this does not diminish the inconvenience caused to you.

Your negative review is visible on the rental company's profile page to ensure transparency and accountability. Additionally, as a gesture of our commitment to better service, we would like to offer you a 10% discount on your next booking with us. Please use the promocode OLAFMEIER for this purpose.

While I understand your position regarding larger, more established rental services, I assure you that our aim is to provide a reliable and professional service that can stand alongside these industry giants. We are continuously working to improve our services and the reliability of our partners.

Thank you for your feedback, and we hope to have the opportunity to serve you better in the future.

Warm regards,
Director of LocalCarHires.com platform

Rated 5 out of 5 stars

I recommend the services of the company

I want to express my great gratitude to Local Car Hires for their excellent service and support of their clients in any situation. I unequivocally recommend Local Car Hires for collaboration... 10/10.

Special thanks to the General Manager, Maxim, who professionally handles any complex cases and cares about customers!

25 September 2023
Unprompted review
Rated 5 out of 5 stars

Excellent

In high season all agencies were sold out in Georgia 🇬🇪 . I found this website and found the car i want, all i had to do is communicate on whatsapp, make the downpayment and the car was delivered to me same date and time i requested. Car owners are usually locals offering their cars for rent so for insurance you get to decide on the website what type of insurance you need. The car was in very good condition. It is alwats recommended When you rent a car from a local not only to take video of the external body of the car but pay attention to other small details like: “due service” as sometimes you drive hardly 5 km and you get the “service due” warning on your dashboard. Pay attention to the Tyres: their working condition and quality. Also. Interior: sometimes small tears or stains may be made by previous leaser and owner didn’t notice them back then which may put you in an awkward situation trying to prove it wasn’t you. I didn’t face any of that with localcarhires.com thankfully. Car was as shown and my trip was flawless. Ps. Always wash the car before giving it back it is the rule while fuel should be as received.

11 September 2023
Unprompted review
Rated 5 out of 5 stars

Great experience

The service in General was really good. The day before the pick-up someone contacted me via WhatsApp (in english) with clear instructions where to Pick up the car. Our car was switcher by a mitsubishi outlander sport of the Same construction year, due to some last minute service needs on the forester. Our car was in good shape there were no issues driving it. The only thing that bothered us was the service light that was warning us the whole length of our trip. But it didnt affect the driving. Delivering the car on the last day

9 September 2023
Unprompted review
Rated 5 out of 5 stars

Subaru XV rent in Georgia

Amazing service and prices. Company brought the car to us to Kutaisi and we returned it back in Tbilisi. Great car, very responsive person available at all teams in case any issues. Allowed us to return car 3 hours later than agreed without extra fee and person who took the car back offered us to bring to our hotel. 5/5

26 September 2023
Unprompted review
Rated 5 out of 5 stars

The car was great

The car was great, the experience was perfect. They were only facilities when picking up and returning the car. Despite the delay of our flight and our changes in plans. Everything was easy and simple and that is very appreciated. The car was clean, ran well and we had no problems. I couldn't ask for more and I totally recommend it.

27 July 2023
Unprompted review
Rated 1 out of 5 stars

the company could not provide me with a…

the company could not provide me with a car on time, moreover, one day before receiving the car, they wrote that only after 2 days you can get a car and not the one that was booked a month and a half in advance, several times they offered a car of a lower class. Sorry, they don’t work that way, lies and resourcefulness representative, I do not recommend contacting this company

16 September 2023
Unprompted review
TakeCars logo

Reply from TakeCars

First and foremost, I'd like to apologize for any inconvenience you may have experienced. We value every feedback and take it seriously to improve our services. I've personally looked into the matter and discussed it with our rental provider in Turkey. It appears there was an unforeseen issue with the car you initially booked, and they tried to accommodate by offering a higher segment car without any extra charge. Additionally, they extended your contract by a day as a goodwill gesture. I understand that this might not have been the ideal situation for you, but please know that our intention is always to provide the best service to our customers. I also want to mention that you were communicating with our SMM manager, who typically doesn't handle customer support. If there are any further concerns or issues, please feel free to reach out to us directly, and we'll do our best to assist you.

Warm regards,
Maxim
Director, localcarhires.com

Rated 5 out of 5 stars

Easiest car renthal

The online booking was smooth and easy - it took me only few minutes. Provided car was clean and fully functional.

17 August 2023
Unprompted review

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