I bought a plug-in pendant around two and a half years ago. The bulb itself was £50 and blew this week. It's advertised with a 30,000 hour lifespan and I'll have been lucky to have got even 5,000 ho... See more
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See what reviewers are saying
The dim to warm bulbs are a fabulous invention, helping create mood when dim, and task light when bright. The dimmable lamps look great too, needing no shade, even though they don’t brighten to whi... See more
Company replied
Very fast delivery and beautiful product; I ordered the candlenut white Muse wall light for beside my front door. It looks stunning! My only concern is that I'm concerned over time the weather will... See more
Company replied
Already had the beautiful tala muse lamp which unfortunately accidentally dropped off my unit and smashed the glass cylinder surround. Contacted Tala who responded immediate to updates I could purcha... See more
Company replied
Company details
Information provided by various external sources
Tala designs sustainable LED lighting solutions that transform the home, workplace or retail space. Dimmable and decorative lighting that is both beautiful to look at and energy efficient.
Contact info
25b Vyner Street, E2 9DG, London, United Kingdom
- 020 3026 3246
- customerservice@tala.co.uk
- tala.co.uk
3.7
Average
1K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Tala
Hello Neil,
Thank you for the 5-star review. We work hard to make sure our customer experience is great, so brilliant to hear you are happy. Enjoy your Tala lights!
Kind regards,
Emma
Tala Customer Support
Muse Wall Lamp
The Muse wall lamp is really beautiful both aesthetically and from a lighting standpoint and I am delighted buying three of them !
Easy to install. I would only recommend however a smaller junction box for the wiring - there was very little space in the existing outlets in my walls and there is no available space for it between the lamp’s fixture plate and the wall.
20 December 2023
Unprompted review
Reply from Tala
Hello Arnaud,
Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting. We will certainly take your feedback onboard!
Have a great day.
Kind regards,
Amie
Tala Customer Support
Excellent service lovely pieces
Excellent service lovely pieces most unusual and good customer service
20 December 2023
Reply from Tala
Hello M,
Thank you for leaving us a 5-star review. We are delighted to hear that you are happy with our service and product. Have a great day!
Kind regards,
Emma
Tala Customer Support
Great products and great customer…
Great products and great customer service. Highly recommend
19 December 2023
Reply from Tala
Hello Sarah,
Thank you for the 5-star review. We work hard to make sure our customer experience is great, so brilliant to hear you are happy. Enjoy your Tala lights!
Kind regards,
Emma
Tala Customer Support
I bought an expensive replacement bulb…
I bought an expensive replacement bulb for a Muse wall light whereas should be one for Muse portable light. DOH!!!!
10 December 2023
Unprompted review
Good but expensive!
13 December 2023
Reply from Tala
Hello Anthony,
Thank you for your review and feedback, enjoy your new Tala lighting!
Have a great day!
Emma
Tala Customer Support
Fabulous service from order to…
Fabulous service from order to delivery, item well packaged and looks great now the lights up !
11 December 2023
Reply from Tala
Hello Nicola,
Thank you for leaving us a 5-star review. We are delighted to hear that you are satisfied with our service and product. Have a great day!
Kind regards,
Amie
Tala Customer Support
The customer service very good
The customer service very good. I had a couple of questions regarding what was included in the product, chargers bulbs etc, and what was extra. Customer services replied to my email promptly and I ordered two Muse in pomona red. They are so well made and feeling of old fashioned quality. Great that you can buy spare parts too. Love them
23 November 2023
Unprompted review
Reply from Tala
Hello,
Thank you for leaving us a 5-star review. We are delighted to hear that you are satisfied with our service and product. Have a great day!
Kind regards,
Robin
Tala Customer Support
Prompt, polite and efficient service.
A promptly answered email query. An easily navigated website, and a speedy delivery to the correct address - which quite a few deliveries don’t manage.
7 December 2023
Reply from Tala
Hello,
Thank you for the 5-star review. We work hard to make sure our customer experience is great, so brilliant to hear you are happy. Enjoy your Tala lights!
Kind regards,
Amie
Tala Customer Support
Beautiful light
We bought a 5 Pendant Veronoi ceiling light in brass for our landing and it is absolutely beautiful. It feels like a very well made, quality product. My only comment to others looking to buy is that it really is for show and doesn’t give much light. We had to add more ceiling downlights for the area not to be dark. Absolutely love the finished effect though….
28 November 2023
Reply from Tala
Hello Julie,
Thank you for your review. We are delighted to hear you're so pleased with your new Tala lighting.
Have a great day.
Kind regards,
Amie
Tala Customer Support
Reply from Tala
Hello,
Thank you for leaving us a 5-star review. We are delighted to hear that you are satisfied with our service and product. Have a great day!
Kind regards,
Robin
Tala Customer Support
Beautiful light
We are delighted with the beautiful LED adjustable floor lamp, which we bought in brass. It fits perfectly in the space, it’s compact and the height adjusts. It can be dimmed and gives a lovely glow in the room. It was very easy to assemble. We love it!
7 December 2023
Unprompted review
Reply from Tala
Hello Lizzie,
Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting.
Have a great day.
Kind regards,
Robin
Tala Customer Support
Fast and efficient delivery, elegant lights.
My order was for replacement bulbs from an initial order 3 years ago. The order was delivered in a timely way.
27 November 2023
Reply from Tala
Hello Jackie,
Thank you for leaving us an incredible 5-star review. We are so pleased to hear that you are loving your Tala lights and that we solved your issue to a satisfactory level.
We look forward to your next order. Hope you have a great day!
Kind regards,
Robin
Tala Customer Support
Reply from Tala
Hello Susan,
Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting.
Have a great day.
Kind regards,
Robin
Tala Customer Support
Reply from Tala
Hello Margaret,
Thank you for the 5-star review. We work hard to make sure our customer experience is great, so brilliant to hear you are happy. Enjoy your Tala lights!
Kind regards,
Tala Customer Support
I love my table lamp jus what I wanted
24 November 2023
Reply from Tala
Hello Sinem,
Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting.
Have a great day!
Emma
Tala Customer Support
A nice sustainable light
A nice sustainable light. It’s pretty sturdy despite its size and the dimmer works well. I gave it 4 stars as it was smaller than I thought from the photos.
28 November 2023
Reply from Tala
Hello Lindsey,
Thank you for your glowing review. We are delighted to hear you're pleased with your new Tala lighting, and thank you for your feedback
Have a great day.
Emma
Tala Customer Support
Lovely lights!
28 November 2023
Reply from Tala
Hello Helen,
Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting.
Have a great day!
Kind regards,
Emma
Tala Customer Support
Reply from Tala
Hello Cynthia,
Thank you for the 5-star review. We work hard to make sure our customer experience is great, so brilliant to hear you are happy. Enjoy your Tala lights!
Kind regards,
Emma
Tala Customer Support
Great service from start to finish
The service was great from the start. I visited the Shoreditch showroom to look at the lamps before making the purchase. The shop assistant was friendly and knowledgeable. It was nice to visit the store, but I wish I could have had a better view of the sizes and the intensity of the lamps from the website.
It was delivered quickly and well-packaged with instructions.
26 November 2023
Reply from Tala
Hello,
Thanks for your honest review and we're pleased to hear your had a great experience at our showroom! We will certainly take onboard your feedback regarding the website.
Kind regards,
Amie
Tala Customer Support
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