Warning for potential customers. I have really bad experience with this company. Ordered 8×12 storage tent 9 days ago. For first 5 days after payment replies was super fast with explainings why I did... See more
Company replied
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Warning for potential customers. I have really bad experience with this company. Ordered 8×12 storage tent 9 days ago. For first 5 days after payment replies was super fast with explainings why I did... See more
Company replied
The tent was as advertised but arrived with dome construction flaws, damaged metal pole, one of the opening canvas pieces had a hole in it. I sent pictures to them asking what we could do as we bought... See more
Tlalpartner was was quick to ship my order. There were issues with the shipping company which Taltpartner were quick to address and promptly sent replacement for the packages lost by the courier. T... See more
Hej, I ordered online on a weekend, and it arrived on Wednesday, exactly 3 weekdays after ordering. Its worth of the money and looks great on my patio. I have mounted it on a wooden deck with M8,... See more
Company replied
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Written by the company

Gutenbergring 1-5, 22848, Norderstedt / Hamburg, Germany
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Warning for potential customers. I have really bad experience with this company. Ordered 8×12 storage tent 9 days ago. For first 5 days after payment replies was super fast with explainings why I did not received tracking information, such like slipery roads, bad trafic, logistic companies changing and so on. Now explanations are over, they stopped replying with arguments why shipment was not sent, no tracking was given, no delivery information was provided within 9 days after payment was made. Trying to cancel my order and to get refund, but as I said no responce from their side for a three days. Will get back with rest of story when it will be solved. But I reccomend NOT TO TRANSFER ANY MONEY for products to this company, as you can get in same situation like I am.

Reply from Tältpartner
Good product, fast delivery and very fast and friendly help when needed

Reply from Tältpartner
Hej, I ordered online on a weekend, and it arrived on Wednesday, exactly 3 weekdays after ordering. Its worth of the money and looks great on my patio. I have mounted it on a wooden deck with M8, 30 mm tree screws. I am waiting for a heavy rain to see if its 100% waterproof as claimed but so far no water has come out during a light rain.
4 star due to delivery issues, i ordered a 3x3 m size but got an 3x3.6 m size with a 3x3 m curtains set. Had to call and write emails to sort it out. Waiting for the correct size of the curtains which are supposed to come by tomorrow according to the shipment company.
Overall a good pavalion.

Reply from Tältpartner
I believed I was purchasing a 3mx4m pavilion only to find it has a usable area of only 2.5mx3.5m. I feel extremely disappointed with my purchase and seriously mislead by your advertising.
Servicen var bra men iriteranes at cookies stenger for siden deres. måtte kjøpe igjenom cd on
Bad quality of the aluminum poles and predrilled holes

Reply from Tältpartner
Quick and great support, problems always solved easy.
Great customer support and product matches exactly what is written about it.
Very good products at the right price - In addition, world-class customer service !!
Tlalpartner was was quick to ship my order. There were issues with the shipping company which Taltpartner were quick to address and promptly sent replacement for the packages lost by the courier.
The selection of tents suitable for covering everything from bicycles up to a small warehouse size area means that they will have something to fit anyone’s needs.
The tent was nice but parts were missing. I wrote to the support but no answer.
Reasonable price, fast delivery, easy to assemble, quite solid construction. Had a small problem that was quickly resolved by the customer service.
Totally worthless customer service. I wanted to return the tent because it was very crappy quality. I got no answer for two month even though I tried all ways to contact them. Then it was too late to return. After I red comments about this company I can see that this is the business worthless model they use. So one star is even to much
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