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Tangem Reviews 876

TrustScore 4 out of 5

4.1

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See what reviewers are saying

Rated 4 out of 5 stars

I really love the Tangem wallet. I love the fact that it is in card form which can be accessed via mobile, it makes it much more user friendly compared to ledger or Trezor which are also great cold st... See more

Company replied

Rated 1 out of 5 stars

Ordered set of 3 tangem cards. They do not operate properly. All 3 will not activate. I contacted customer service numerous times. They will not provide a replacement or refund without timely video pr... See more

Company replied

Rated 4 out of 5 stars

I bought a tangem wallet which is now 11 days late for delivery. Was delivered today, unfortunately have to dock 1 star because I contacted customer service 3 times and only received 1 reply. Doesn... See more

Company replied

Rated 5 out of 5 stars

I'm a man of 72 who knows very little about crypto and wallets but found the set up and transfer of crypto to my wallet straight forward and easy and hopefully will feel the same when i carryout the r... See more

Company replied

Company details

  1. Cryptocurrency Service
  2. Alternative Financial Services
  3. Asset manager services
  4. E-commerce service
  5. Electronics store
  6. Software company

About Tangem

Written by the company

Tangem Wallet is a cold wallet built with you in mind. Wear it, use it, hide it—your crypto, your custody. Get Tangem

Tangem Wallet brings a new level of simplicity, security, and accessibility to managing digital assets. It empowers you with complete control and independence in managing your assets with just a tap. Tangem Wallet is perfect for both newcomers, offering ease of use, and experienced crypto users, providing robust security and flexibility.

Each Tangem Wallet set can include up to three Cards or one Ring with two Cards. This versatile combination allows you to choose the best setup for your needs, with smart backup technology and an optional seed phrase for added security. Rest easy knowing your digital assets are protected against loss or theft.

Zero out of 2,000,000 cards have been hacked since inception.

At the heart of every Tangem Wallet is a powerful, certified chip developed in collaboration with Samsung Semiconductor. Every card comes with an inbuilt chip, taking the form of a 1 x 1 mm microcomputer.

Users want simplicity, reliability, and robust security without the hassle of handling cumbersome devices. This is why they choose Tangem. 🔥

If you use Tangem Wallet, you do not need to move your tokens out to swap them on exchanges. You can do that right in the app with Tangem Express. It helps select the best rates from a list of integrated homegrown DEX and CEX exchanges.

Everything can be done inside your wallet. You are completely protected.

About Tangem

Written by the company

Unmatched Security for Your Digital Assets
With Tangem Wallet, your private key is generated and stored directly on the device, ensuring it never leaves - set it up with seedphrase or go seedless, the choice is yours. This secure setup keeps your digital assets safe. Tangem Wallet has received top industry recognition, achieving the highest certification level (EAL6+) among competitors, with firmware audited by the renowned Kudelski Security lab.
Everything You Need in One Device
Manage tokens across 70+ blockchains all from a single device. Tangem Wallet gives you seamless access to DeFi, NFTs, decentralized exchanges, and more. Forget about wires, batteries, or Bluetooth. All you need is your smartphone, blending the convenience of a hot wallet with the security of cold storage.
Effortless and Fast Transactions
Tap your Tangem Wallet on your mobile device, and you’re ready to go. Use the Tangem App to buy, sell, transfer cryptocurrency, and interact with dApps securely. Purchase crypto with Apple Pay, Google Pay, or credit/debit cards, and enjoy an easy sell-back to fiat. Tangem Wallet integrates fully with WalletConnect for smooth crypto management.
Simple and Secure Backup Solution
Use a second & third Tangem Wallet Card as a backup. No need for paper, photos, or seed phrases. This smart backup solution ensures your assets stay secure with zero hassle.
Built to Last with a 25-Year Warranty
Tangem Wallet is IP68-rated for durability, offering the highest level of environmental protection in hardware wallets. With its robust construction and extensive warranty, it’s a reliable choice for long-term asset security. Tangem Wallet makes a thoughtful gift for any occasion, perfect for any crypto asset enthusiast.

Charging?

Today, hardware wallets come in different shapes and sizes, but what are crypto users looking for in a hardware wallet? What do they really want?

Today, hardware wallets come in different shapes and sizes, but what are crypto users looking for in a hardware wallet? What do they really want?
Users want simplicity, reliability, and robust security without the hassle of handling cumbersome devices. This is why they choose Tangem.

Contact info

Promotion box for Tangem

Tangem. Your wallet.

A cold wallet built for you. Your crypto, your custody.

You should know

4.1

Great

TrustScore 4 out of 5

876 reviews

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1-star

Replied to 98% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

easy set up

I'm a man of 72 who knows very little about crypto and wallets but found the set up and transfer of crypto to my wallet straight forward and easy and hopefully will feel the same when i carryout the reverse operation of selling my crypto

21 April 2026
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Reply from Tangem

Hello! We are thrilled that your purchase has brought you satisfaction! It's gratifying to know that our product has met your expectations.

Rated 1 out of 5 stars

Half the time their network is down or…

Half the time their network is down or so riddled with bugs it’s impossible to buy or sell. Stay away

20 April 2026
Unprompted review
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Reply from Tangem

Dear Ervin,

We're truly sorry to hear about your experience.

Unfortunately, we've been unable to locate any support ticket linked to your case. To assist you properly, we've sent a request via Trustpilot for more details. Once we receive your response, we’ll be able to investigate what happened and provide you with the necessary information.

We're here to help and are committed to resolving this for you. Thank you for giving us the opportunity to make things right.

Rated 5 out of 5 stars

Buena protección

Very good, Just (spanish pleis)

18 April 2026
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Reply from Tangem

Dear Henry, we truly appreciate your 5-star review — your support means the world to us!

Rated 5 out of 5 stars

Super wallet.

Super wallet.

19 April 2026
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Reply from Tangem

Hi! Your feedback made our day — thank you for taking the time to leave a 5-star review!

Rated 5 out of 5 stars

Easy to use

Easy to use, there was no break-in

15 April 2026
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Reply from Tangem

Hello there! We’re delighted to hear that you’re satisfied with our product. Thanks for your trust and support!

Rated 5 out of 5 stars

Great Awesome tangem

Great Awesome tangem

18 April 2026
Tangem logo

Reply from Tangem

Hi! Thank you for your amazing review — it’s great to know Tangem meets your expectations.

Rated 5 out of 5 stars

My 2 cents about recent Tangem Pay

My 2 cents about recent Tangem Pay: topping up was simple and transactions went through qickly.

8 April 2026
Unprompted review
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Reply from Tangem

Dear Samia, we really appreciate your positive feedback. Thank you for being part of the Tangem community!

Rated 4 out of 5 stars

I have just started using it I was not…

I have just started using it I was not confident to use and got my grandson to transfer shares for me

11 March 2026
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Reply from Tangem

Dear Sandra, thank you for taking the time to leave a review. We appreciate your support!

Rated 4 out of 5 stars

Very easy and quick setup.

Very easy and quick setup.
Many coins can be stored.

Now there is also a visa card

9 April 2026
Tangem logo

Reply from Tangem

Hi! Thank you for your positive review. We’re glad Tangem is making a
difference!

Rated 4 out of 5 stars

🚨 Great Wallet — But a Serious Risk Hidden Inside

Tangem is a very convenient wallet for everyday use. It feels as easy as a hot wallet, but much closer to cold storage in terms of security. I’ve been using multiple Tangem wallets for over 3 years, and overall the product itself is well designed.

However, there is one critical issue that cannot be ignored — the integration of Changelly.

I have used Changelly many times through Tangem without problems, which built trust. But one day, my funds were suddenly frozen.

I completed full KYC and beyond: provided bank statements, tax declarations, proof of funds, and verified ownership of both wallets — including the source of funds. Everything was documented clearly in one day.

Despite this, the process turned into an endless loop. Every day I receive new requests — now over 30 emails — asking about unrelated transactions, including wallets I do not recognize and activity from years ago that has nothing to do with my swap.

The requests keep changing, sometimes even containing incorrect wallet details.

At this point, it does not feel like a structured compliance process, but something unpredictable and open-ended.

Because of this, I now have to involve a lawyer and escalate the situation with regulators, which means additional cost, time, and stress.

Tangem itself is a great product. But integrating services like this creates a serious risk for users.

If you use Tangem, be extremely careful with the exchange feature.

5 April 2026
Unprompted review
Tangem logo

Reply from Tangem

Hello!
Thank you for sharing your experience, and we’re sorry to hear about the difficulties you’re facing.

Tangem offers various swap alternatives within the app (multiple providers), and the user has the exclusive discretion to choose the preferred option. It is essential to emphasize that swap operations are executed directly by the providers, not on the side of Tangem.

Within the Tangem app, there's no KYC. However, if you decide to buy, sell or swap crypto directly in the app, which operates via third-party services, those services might have their own KYC procedures. Please note that this is a standard security measure applied by the provider, and Tangem does not influence or control these requirements.

Please email our support team at support@tangem.com, and we’ll do our best to help!

Rated 1 out of 5 stars

cards wont scan after a short while

i ordered these cards for my husband everything worked fine loaded some crypto onto them and now a couple months later the cards dont scan. we cant get either card to scan and that is the only way to transfer any of our crypto out of it onto another wallet. so now we have a bunch of crypto stuck unable to move or use and there is a lot of crypto he had moved over to his wallet. thinking it was all safe on this wallet and now we are out of luck.
sent all videos over proving that the cards wont scan but we are not really getting any help with this matter.
we even bought a separate scanner as they kept saying the phone was the problem but we used 3 different phones and the new scanner and nothing is working. seriously feeling like we just lost a large sum of money when it was supposed to be so secured. at the moment we are very unhappy as there is no solution

26 March 2026
Unprompted review
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Reply from Tangem

Hello!
We're truly sorry to hear about your experience.

Unfortunately, we've been unable to locate any support ticket linked to your case. To assist you properly, we've sent a request via Trustpilot for more details. Once we receive your response, we’ll be able to investigate what happened and provide you with the necessary information.

We're here to help and are committed to resolving this for you. Thank you for giving us the opportunity to make things right.

Rated 4 out of 5 stars

Tangem Review

It takes you through step by step. Great back up as well especially the seed phrase. It's easy to move around with.

3 April 2026
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Reply from Tangem

Hello! Thanks for the wonderful review — we’re happy you’re enjoying the simplicity and security Tangem offers.

Rated 5 out of 5 stars

Purchasing the package was as smooth…

Purchasing the package was as smooth and trouble free as I could have hoped for 🙌 Very happy
I have set everything up including the VISA and the bonus claim of BTC
Transferred a bit of ETH to test out and it went smooth and fast
My next tranaction will be to get some USDC into the VISA vertual card
All in all Very pleased with this wallet
Thank you

2 April 2026
Tangem logo

Reply from Tangem

Hello! We're so glad to hear that you're happy with your purchase! It's wonderful to know that our product has met your expectations.

Rated 5 out of 5 stars

The wait time was much shorter than…

The wait time was much shorter than expected!! I love the simplicity and the way 1 app can manage a bunch of wallets but many only 2-4 maybe 6-8. Who know but it’s never enough. Thanks for my sets and the BTC!! Love my cards!!

27 March 2026
Tangem logo

Reply from Tangem

Hello! It's fantastic to know that your purchase has brought you satisfaction! We're pleased that our product has fulfilled your expectations.

Rated 4 out of 5 stars

Easy for a total newbie... but the seed phrase?

I'm a total newbie to this sort of thing. To set the card up was really easy. Download the app and follow the on-screen prompts. Tap the card. Think of a password. And you're all set. I've not used the app at all yet, only to set up, but this first bit was easy and the app interface to buy and sell Bitcoin or any of a slew of crypto currencies looks straightforward enough. I am happy to share this detail for anyone thinking to buy Tangem. I will say though, I was under the impression one could elect to receive the seed phrase - as well as use the card alone - but if this is the case it was not at all apparent on setting up. Maybe it's too late to get it, but for those of you who want the card AND to know/harness the seed phrase it can generate CHECK IT CAN DO IT FIRST, it may not be possible.

1 April 2026
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Reply from Tangem

Dear Robert, thank you for your feedback!

At the first step of wallet setup, you’ll see two options: “Create Wallet” and “Other Options.” Choosing “Create Wallet” sets up a wallet without a seed phrase, while selecting “Other Options” allows you to create one with a seed phrase.

Should you have any additional questions, our support team is available at support@tangem.com.

Rated 5 out of 5 stars

Superb experience, highly recommended!

I am extremely satisfied with my Tangem wallet. The setup was incredibly smooth and the card format is genius—no cables or batteries needed. I’ve already tested it and it works perfectly. It’s the most user-friendly and secure way to manage crypto. Five stars!

1 April 2026
Tangem logo

Reply from Tangem

Hi there! Thank you so much for your kind words — we’re thrilled to hear you’re enjoying your experience with Tangem.

Rated 4 out of 5 stars

I really love the Tangem wallet

I really love the Tangem wallet. I love the fact that it is in card form which can be accessed via mobile, it makes it much more user friendly compared to ledger or Trezor which are also great cold storage. It is also very good value for money compared to the other main cold wallets. The only thing stopping me giving it 5 star rating is that it hasn’t integrated the pay feature yet in the UK (I hope it comes soon).

30 March 2026
Tangem logo

Reply from Tangem

Hello! Thank you for taking the time to share your feedback. We’ve forwarded your suggestion to our team. Once we have any updates, we’ll share it through our social media channels. Thanks so much for your valuable feedback!

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