Tapd Reviews 29

TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

The product is not very good- the tape isn't strong and it gets slimy and they charged me for a second order I didn't make. I have been trying to cancel it but there's no option on the website to canc... See more

Rated 1 out of 5 stars

agree with all the other reviews. horrible product, was nothing like the moth tapes I used previously. smelled weird. had no ingredient list on packaging, tho it said it was infused with collagen in... See more

Rated 1 out of 5 stars

I also received my order within a week but ALSO, it doesn’t work! Customer service is SUPER terrible! I’ve emailed and sent several direct messages to them on instagram. I received 1 reply via instagr... See more

Company replied

Rated 1 out of 5 stars

This business sucks. No communication or replys. Kept in the dark. Sounded too good to be true... Seems as though it is. EDIT: See, almost 20 days have gone by before they even contact customers to... See more

Company replied


Contact info

1.5

Bad

TrustScore 1.5 out of 5

29 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

The product is not very good- the tape…

The product is not very good- the tape isn't strong and it gets slimy and they charged me for a second order I didn't make. I have been trying to cancel it but there's no option on the website to cancel!

23 March 2026
Unprompted review
Rated 1 out of 5 stars

agree with all the other reviews

agree with all the other reviews. horrible product, was nothing like the moth tapes I used previously. smelled weird. had no ingredient list on packaging, tho it said it was infused with collagen in the advertisement. I had NO CLUE I had a subscription....and they kept sending full orders EVERY WEEK, and auto charging! i worte multiple times demanding they stop, but no response and I ended up with hundreds of useless mouth tapes and spent almost $200!

18 September 2025
Unprompted review
Rated 1 out of 5 stars

I tried to cancelled my subscription…

I tried to cancelled my subscription several times on their web site but they never got back to me. When I first ordered their product I did not know that I was put on a subscription plan. Beware of this! The only way to contact them is by email and they do not respond to it.

16 October 2025
Unprompted review
Rated 1 out of 5 stars

Order #512471

Order #512471
These people are scammers….ordered back in October 2021and still haven’t received the product or refund after emailing them like 15 times. The reviews here have the same story as mine. All I can say is, what goes around comes around.

21 April 2022
Unprompted review
Rated 1 out of 5 stars

DONT EVEN THINK OF IT

I’m just reiterating what has been said about this joke of a company but please I beg of you not to order from this place it’s been a month and still haven’t received my order with no word from " customer service do yourself a favor and go on Amazon and buy this product

9 November 2021
Unprompted review
Rated 5 out of 5 stars

Works perfect for me since I bought…

Works perfect for me since I bought them around this time last year. Wanted to purchase more at the time. Haven't used it in a few months, thought it didn't work and came online to troubleshoot, but apple has it where you click the nfc readeer first in the control center and both of my Tapd NFC's work perfectly still. Not sure why so much bad feedback lol

29 March 2021
Unprompted review
Rated 1 out of 5 stars

Placed an order months ago

Placed an order months ago. Order was not only not delivered but has not been refunded. Some rubbish about waiting to receive the product from their postal department. I have reported to trading standards. Do not buy this rubbish productz

27 December 2020
Unprompted review
Rated 1 out of 5 stars

WORST PRODUCT EVER!!!

WORST PRODUCT EVER!!!! DO NOT BUY!!!
Profile won’t let you log in. When I tried to contact customer service they keep on asking me stuff that were common sense to do, then when I asked for a refund they didn’t respond. It’s been four months since I ordered and still haven’t received it. PRETTY SURE THAT IT’S A SCAM!!!!!!

5 December 2020
Unprompted review
Rated 1 out of 5 stars

Worst product ever

Worst product ever! Profile created once trying to Tapd it says user does not exist tried setting up again it says already exist.CUSTOMER CARE IS CLOSE TO NON EXISTENT! Nobody will help which means no refund ... thives

19 October 2020
Unprompted review
Rated 2 out of 5 stars

Was Working The First Day

Was Working The First Day! Now All My Credentials Don’t Work For My Login. & When I Try To Create A New Account. It Says My Account Already Exist. No Matter If It’s Email, or Phone. The Tapd Feature I Had On It Still Works. Order #5972. Username login doesn’t work

17 October 2020
Unprompted review
Tapd logo

Reply from Tapd

What is your order number? Make sure you are logging in with your username!

Rated 1 out of 5 stars

Didnt receive my product + no reply on…

Didnt receive my product + no reply on mail and dm. Im gonna let Consumers Association handle it from here

30 September 2020
Unprompted review
Tapd logo

Reply from Tapd

What is your order number and email so we can go ahead and get this solved for you?

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