Tap Warehouse Reviews 43,868

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 2,679 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, describing items as excellent, well-made, and exactly as described. Many consumers highlight the efficient and quick delivery service, often receiving their orders promptly and with helpful updates. The ordering process is frequently noted as easy and straightforward, with many appreciating the clear communication and timely confirmations. However, some people were dissatisfied with certain aspects of the delivery service, citing issues like damaged items upon arrival, incorrect products being sent, or delays beyond the expected timeframe. A few customers also mentioned problems with product durability or receiving items that did not fit as anticipated.

What people talk about most

Product

Consumers generally find the products to be of good quality and value. Many reviewers are pleased with items... See more

Delivery service

People report positive experiences with delivery service, frequently praising its speed and efficiency. Many... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the good quality of products, noting... See more

Service

Clients share positive opinions on service, consistently praising its efficiency and reliability. Many... See more

Order

Reviewers highlight positive aspects of order. Many customers found the ordering process simple and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very pleased indeed with this new sink installed last Monday. Only reservation is with the delivery company.Because the van was so badly packed with parcels,men couldn’t initially find mine.Eventuall... See more

Company replied

Rated 5 out of 5 stars

The customer service is excellent. They are knowledgeable about their products which is what you want. I confirmed certain details about the tap I was considering and I placed an order having requ... See more

Company replied

Rated 5 out of 5 stars

The website is easy to navigate and find exactly what you want, customer service is there to help they are very knowledgable and helpful. The prices are very good and comparable. The quality is the be... See more

Company replied

Rated 5 out of 5 stars

Very pleased with the communication of Tap Warehouse. Email and confirmation was timely and contained a lot of detail of order. Prices are competitive as well. Delivery was organised well and worked p... See more

Company replied


Company details

  1. #81 of 136 best companies in Kitchen supply shop
  2. #64 of 107 best companies in Bathroom Renovator
  3. #48 of 116 best companies in Bathroom Supply Shop
  4. #44 of 95 best companies in Kitchenware Shop
  5. #142 of 244 best companies in Home improvement shop
  6. #7 of 8 best companies in Remodeller

Written by the company

Tap Warehouse is a leading UK-based online supplier of bathroom and kitchen taps, sinks, bathroom furniture, ceramics, accessories and more.

Written by the company


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

44K reviews

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Asks customers to review

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Rated 5 out of 5 stars

First Class Accessories

Brought some bathroom accessories, they were not too expensive, but look great, feel good quality and look good in the room. Would definitely use them again.

22 December 2025
Rated 5 out of 5 stars

What more do you need

What more do you need, saw the Taps we liked, placed the order, arrived on time, still waiting for them to be fitted but so far not a problem.

13 May 2026
Rated 5 out of 5 stars

Very prompt delivery

It arrived promptly the day after ordering even though it was quite late in the day when I placed the order. So it was already here waiting for the plumber when he arrived.
Very well packaged.
P Williams

13 May 2026
Rated 4 out of 5 stars

Lovely tap…but

This review would be five stars, however like a previous review, the tap was delivered damaged. I can’t fault tap warehouse though. They arranged for a new tap to be delivered and the damaged one to be collected. The tap itself looks great, however they do need to package the tap better to stop instances like this happening in the future.

8 May 2026
Rated 5 out of 5 stars

Stylish and simple to install

This was a one for one replacement which arrived promptly and was easy to install. It was important to us to have the same style of tap, which suits our needs and decor.

12 May 2026
Rated 4 out of 5 stars

Kitchen Sink order

Ordered a sink and associated drainage bits, spoke to Liam on the online chat window and he was really helpful, got the ordered sorted for me very easily and quickly, even managed to save some money on it for me.
Haven't received the order yet but service has been good.

19 May 2026
Unprompted review
Rated 5 out of 5 stars

Great experience overall.

Good order experience. Great communication and delivery.

11 May 2026
Tap Warehouse logo

Reply from Tap Warehouse

Hi Dave,

Thank you for the review. We’re glad to hear you had a positive experience and that the delivery went smoothly. We appreciate the feedback and look forward to helping you again in the future!

Thank you and best wishes,
Kate at Tap Warehouse

Rated 5 out of 5 stars

A very good company to deal with highly…

A very good company to deal with highly recommend Customer Service was excellent. I made a mistake with my order. It was quickly verified and the correct item was sent the very next day and the original item was picked up at the same time. I will definitely be using them again.

4 May 2026
Unprompted review
Tap Warehouse logo

Reply from Tap Warehouse

Hi Bev,

Thank you for the wonderful feedback and for the recommendation! Mistakes happen, so we are glad we could get the correct item out to you quickly and handle the collection at the same time to avoid any delays to your project.

We look forward to helping you with your next order!
Thank you and best wishes,
Kate at Tap Warehouse

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