Taskrabbit Delivery (formally Dolly) Reviews 

My taskers were late to complete the task, did not arrive/use the items required to move my furniture. In the process, my couch was dirtied, my TV/media stand had a leg broken, and my dresser was scuffed and scratched. Due to the lack of professionalism (complaining about weight, vanishing for 20-30 minutes at a time) I did not allow my taskers to move everything I originally intended, and instead, completed the move myself.

Very helpful and knowledgeable and did his best

Excellent!

The app was very useful and helpful.
The mover had all the equipment needed for the move. However there was an issue with pick up time and loading.
I had helped reduced the loading time by having everything ready at the loading dock by the time the mover arrived. The mover had shown up 30 mins late and the loading dock had been occupied by other tenets in the building. He said he couldn't wait for the loading dock to clear and was giving me a hard time and threatened to cancel the move. Prior to the pick up time he was also trying to see if he could come earlier. The whole situation was a bit fustrating

The delivery person was great -- the issue was with communication from DOLLY which was inaccurate and misleading requiring me to wait for 5 hours for a delivery

Great people make a great delivery

Lack of communication with customer. Changes that happened and customer not notified. Poor way to deal with customer. Your web site left a lot to be desired. Very difficult to be able to get the info you requested.

seamless experience finding people to complete the job and complete the payment. unfortunately they did not use protection and caused some damage to the dresser. however, when I submitted a claim, taskrabbit delivery reimbursed me for the cost of the damage due to the excellent damage protection package included. would definitely recommend and use again

2 helpers cancelled on me! One called and texted me 145 times. On call with customer service for 2 hours no one can help. Second helper cancelled bc he didn’t want to do the job wanted me to call in and say I was cancelling! Was abused and harassed by the helpers! The third helper was amazing! They deserve a raise from you guys! the service was 100 percent better when it was Dolly I won’t be using it anymore now that’s it’s Taskrabbit your lack of customer care is concerning and how you guys hate women and don’t care about harassment is not a company I would give my money too. Thanks!

On time, friendly.

My experience was great and I have already referred family and friends. The assigned movers were professional and on time. They did a great job in moving my items to new residence.

Very professional and courteous

Perfect! excellent service

Excellent, efficient, and courteous technicians

I was supposed to have. Bed delivered yesterday from IKEA. Or was delayed and eventually postponed and today I received a message that the bed will be delivered no contact meaning that it will be dropped off in my driveway or front curb filly assembled as in the store. I am 69 my husband is 78, we need the bed disassembled and taken downstairs to our bedroom and then reassembled led today! Please help. I

Initial booking was cancelled within 48 hrs of actual job and required me to re-submit!!

The gentleman was very friendly and unloaded the products with care. He stopped by the following g morning with a bag of products that were left in his car from the previous afternoon. He got here before the installer to make sure he would have them to work with.

The customer service team was very good at explaining the steps involved in scheduling a task. When I questioned my charge, they got back to me and explained the hold fee, and removed it.