TaxBit Reviews 

376
•
TrustScore 3.5 out of 5

3.6

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Rated 2 out of 5 stars

I have used taxbit quite a bit this last year. Their response time is generally speaking very fast for most issues. Several issues required more attention and sadly took months/weeks too resol... See more

Rated 5 out of 5 stars

I had unsuscessfuly tried to use tax software prior to contacting TaxBit. Tax Bit customer service enabled me to upload documents!!! When I had a problem they would find a way to do things. They were... See more

Company replied

Rated 1 out of 5 stars

TaxBit is not extracting the correct data from crypto exchange. Some transactions are missing. Some assets are missing in my Holdings. It shows certain assets in my Holdings which I don't own :). The... See more

Company replied

Rated 4 out of 5 stars

TaxBit, this tax season, 2022, compared to last year's 2021 tax season was "A breeze"! Last year, I could barely breathe or sleep with any Of the SAAS programs... My TaxBit rep Vane... See more

Company replied

Company details

  1. Tax Preparation
  2. also in
  3. Accountant
  4. Cryptocurrency Service
  5. Tax Lawyer
  6. Tax preparation software

Information provided by various external sources

TaxBit’s cryptocurrency tax software was developed by industry leading blockchain CPA’s and cryptocurrency tax attorneys. TaxBit allows you to easily connect over one hundred cryptocurrency exchanges to your TaxBit account, run your transactions through the U.S. tax code, manage your portfolio with the most advanced crypto portfolio tracking analytics, produce a full audit trail showing exactly how gains/losses are calculated, claim the capital loss deduction, and produce your IRS 8949 cryptocurrency tax forms.


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3.6

Average

TrustScore 3.5 out of 5

376 reviews

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3.6

All reviews

(376)

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Rated 3 out of 5 stars

More integrations

Customer service is good, Software is intuitive, and overall experience was good. However, it’s frustrating for me to get my data from eToro and Cash App. I would feel much more confident in my tax documents if there was a better integration. I sunk a lot of time in to getting the correct data uploaded. Im happy to pay for taxbit if it saves myself time. However, in my experience it was less convenient.

6 July 2021
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Reply from TaxBit

Hi Hayden,

Thank you for taking the time to share your review. I apologize for your frustration in uploading data from those sources you've mentioned.

I will pass this along to the rest of my team. Please know we are always working on improvements to make our service easier and more of a self-service platform for our users!

-Alysha

Rated 5 out of 5 stars

Very helpful and efficient

Very helpful and efficient. Really appreciate the app.

5 July 2021
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Reply from TaxBit

Hey Cameron,

Thanks for taking the time to share your review! We greatly appreciate the 5 stars!
We look forward to getting to work with you again in the future!

-Alysha

Rated 5 out of 5 stars

You made securing my crypto info very…

You made securing my crypto info very easy and efficient.

The only drawback was that I couldn't integrate your information into the tax preparation software (TaxSlayer.com) that I used automatically; I had to enter all of the trades manually.

2 July 2021
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Reply from TaxBit

Hey Bruce,

Thanks for taking the time to share your review! Happy to hear we were able to make tax season much easier for you!

Thank you for bringing this to our attention, and I will pass on the suggestion to integrate our 8949 tax forms with TaxSlayer.com!

-Alysha

Rated 5 out of 5 stars

This was my first time using your…

This was my first time using your service! I am very satisfied with! Thank you very much!!

2 July 2021
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Reply from TaxBit

Hey Juan,

Thanks for taking the time to share your review! We are so glad you chose TaxBit and that we were able to help make tax season much easier! We look forward to working with you again in the future!

-Alysha

Rated 5 out of 5 stars

Makes Crypto Taxes SO Easy!

I tried a competitor and had a poor experience. Heard about TaxBit from a trusted YouTube channel and was not disappointed. I used TaxBit to file my 2020 crypto taxes and it provided exactly what my accountant needed. Easy to track cost basis - a MUST for this data /numbers geek. I recommend TaxBit to my crypto homies. Very pleased so far!

1 July 2021
TaxBit logo

Reply from TaxBit

Hey TK,

Thanks for taking the time to share your review! Happy to hear we were able to help with your crypto taxes, and make tax season much easier for you! We greatly appreciate any and all referrals. :)

Looking forward to working with you again in the future!

-Alysha

Rated 1 out of 5 stars

I created two accounts and paid using…

I created two accounts and paid using Google login, paid my Taxes Lost all my data access. Michael promised to get my reports and data access switched to account using my secure email address. It has been weeks not done yet! He demonstrated to me my data not lost using a screen capture…now I just need to be able to login with my new email. Ticket: #23238

1 July 2021
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Reply from TaxBit

Hi Roger,

Thank you for taking the time to share your review, I'm sorry your experience has been sub-par. I would like to personally help you get this resolved. Can you please update your review with your support ticket number or email support@taxbit.com?

-Alysha

Rated 3 out of 5 stars

I would really love to use this product…

I would really love to use this product to track (and provide real-time advise on tax implications), however, being UK citizen, living in UK, the TaxBit App currently doesn't support. When it does, I will be very keen to use TaxBit

30 June 2021
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Reply from TaxBit

Hey Dinesh,

Thanks for taking the time to share your review even if it's not 5 stars!

We are certainly working on improvements at this time to get fully launched in other countries, including the UK! We look forward to getting to help with your crypto taxes in the future!

-Alysha

Rated 2 out of 5 stars

Needs improvement

I think there are things taxbit does well. The software is helpful once you get it working.

The main issues were it imported the data in lifo and it should have been fifo, it took about a month working with support to figure that out. I had to do so much on my own to figure out the issues, no one ever looked at my situation and tried to talk me through it. The support people were not trained to look into the issues i reported and provide expertise or answers, they only act as a go between for questions to the real support techs.

Honestly, it was pretty basic and i dont understand why so much time was wasted. Support gave canned responses and when i finally did get personal help they didnt provide any answers or insight. I had to contact support days in a row for hours at a time before the rep remembered me and jumped the line to ask an expert. Imagine if the problem didnt have such a basic solution, Im not confident we would have ever solved the issue.

In the future i may not use taxbit, that remains to be seen. You will need to add more functionality to it so i can import all the data without having to go through the whole thing. You will also need to figure out a better process to work out the problems ppl have with your software. It took almost up until the date taxes were due to get a response that wasnt even helpful.

Honestly, im glad its over with, but i was very close to using a different taxprep for my crypto. Taxbit only got my business because of the effort i put in to making it work, which doesnt encourage me to try it again.

30 June 2021
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Reply from TaxBit

Hi Alex,

Thank you for taking the time to share your review. I'm sorry your experience was sub-par. I would like to personally help you get this resolved. Can you please update your review with your support ticket number or email support@taxbit.com?

-Alysha

Rated 5 out of 5 stars

Taxes on crypto are still new

Taxes on crypto are still new. So new that TaxBit didn’t yet have all the info for my exchange. In one day they turned that around and I had what I needed. Works for me.

30 June 2021
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Reply from TaxBit

Hey John,

Thanks for taking the time to share your review! Happy to hear our team was there for you to resolve your issues and make tax season easier!

-Alysha

Rated 5 out of 5 stars

Very helpful and prompt with helping me…

Very helpful and prompt with helping me resolve my issue. I will certainly be looking to use the service in the future!

30 June 2021
TaxBit logo

Reply from TaxBit

Hey Ryan,

Thanks for taking the time to share your review! Happy to hear our team was there for you to resolve your issues and make tax season easier! Looking forward to working with you again. :)

-Alysha

Rated 3 out of 5 stars

It fully syncs with several but not all…

It fully syncs with several but not all exchanges.

30 June 2021
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Reply from TaxBit

Hi Matt,

Thanks for the feedback, we are working round the clock to continue to add new wallet and exchange integrations. If you have any that you'd like to see that we're there, please let us know!

Michelle

VP Marketing

Rated 5 out of 5 stars
TaxBit logo

Reply from TaxBit

Hi Siegfrido,

Thanks for taking the time to share your review! Looking forward to working with you again in the future!

-Alysha

Rated 5 out of 5 stars

Great product and service!

Great product and service at a reasonable price. This was my 2nd tax season using TaxBit. I plan to continue to use them.

29 June 2021
TaxBit logo

Reply from TaxBit

Hi Keith,

Thanks for taking the time to share your review! We greatly appreciate the 5 stars! Thank you for being a returning customer, and the best part about TaxBit! Looking forward to working with you again next year. :)

-Alysha

Rated 5 out of 5 stars

Awesome service and really helpful for…

Awesome service and really helpful for a new crypto guy.

29 June 2021
TaxBit logo

Reply from TaxBit

Hi Thomas,

Thanks for taking the time to share your review! Happy to hear we were able to take care of your crypto taxes! We look forward to helping you again in the future!

-Alysha

Rated 1 out of 5 stars

Not true it’s compatible with TurboTax.

It was advertised that transaction history could be connected to TurboTax and it was NOT true at all. Paid the money for absolutely nothing.

28 June 2021
TaxBit logo

Reply from TaxBit

Hi Nicolas,

Thank you for taking the time to share your review, I'm sorry your experience was sub-par. I would like to personally help you with uploading your tax form to TurboTax. Can you please update your review with your support ticket number or email support@taxbit.com?

-Alysha

Rated 5 out of 5 stars

So far I’m still out of jail

So far I’m still out of jail!

I really appreciated the help. I considered it well worth the time and money. Hopefully I can keep my ten year horizon intact and avoid any “taxable events”!

I recommended your service to every crypto nerd I know!

Thanks folks
Phil

28 June 2021
TaxBit logo

Reply from TaxBit

Phil,

Thanks for taking the time to share your review! We greatly appreciate the feedback and the referrals! Happy we were here to help you through tax season, and look forward to working with you again!

-Alysha

Rated 5 out of 5 stars

BEST CUSTOMER SERVICE IN THIS SPACE

BEST CUSTOMER SERVICE IN THIS SPACE.....I approach everything nowadays with utmost caution, seems like you can't trust anyone or anything in today's world...that being said, Taxbit proved to be a refreshing breath of fresh air. The customer service, for me, was absolutely amazing, professional, and efficient. As I was getting my digital asset taxes organized, Taxbit reps were friendly, responsive, and helped me get the job done. GREAT JOB!!!

28 June 2021
TaxBit logo

Reply from TaxBit

Shannon,

Thanks for taking the time to share your feedback, we greatly appreciate it! We're very happy to hear our team provided you with such amazing support, and helped take away the stress of tax season! You're the best part about TaxBit, our customer. :) We look forward to working with you again!

-Alysha

Rated 5 out of 5 stars

Best customer service help i've had in years!

Best customer service help i've had in years...thanks for making thing so easy!

28 June 2021
TaxBit logo

Reply from TaxBit

JC,

Thanks for taking the time to share your feedback! Happy to hear our team provided the best customer support, and made tax season much easier for you! We look forward to helping you again in the future!

-Alysha

Rated 5 out of 5 stars

Great integration and good work by the…

Great integration and good work by the personnel.

26 June 2021
TaxBit logo

Reply from TaxBit

Chris,

Thanks for taking the time to share your review! We greatly appreciate the feedback, and look forward to working with you again in the future!

-Alysha

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