TaxBit Reviews 

376
•
TrustScore 3.5 out of 5

3.6

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Rated 2 out of 5 stars

I have used taxbit quite a bit this last year. Their response time is generally speaking very fast for most issues. Several issues required more attention and sadly took months/weeks too resol... See more

Rated 5 out of 5 stars

I had unsuscessfuly tried to use tax software prior to contacting TaxBit. Tax Bit customer service enabled me to upload documents!!! When I had a problem they would find a way to do things. They were... See more

Company replied

Rated 1 out of 5 stars

TaxBit is not extracting the correct data from crypto exchange. Some transactions are missing. Some assets are missing in my Holdings. It shows certain assets in my Holdings which I don't own :). The... See more

Company replied

Rated 4 out of 5 stars

TaxBit, this tax season, 2022, compared to last year's 2021 tax season was "A breeze"! Last year, I could barely breathe or sleep with any Of the SAAS programs... My TaxBit rep Vane... See more

Company replied

Company details

  1. Tax Preparation
  2. also in
  3. Accountant
  4. Cryptocurrency Service
  5. Tax Lawyer
  6. Tax preparation software

Information provided by various external sources

TaxBit’s cryptocurrency tax software was developed by industry leading blockchain CPA’s and cryptocurrency tax attorneys. TaxBit allows you to easily connect over one hundred cryptocurrency exchanges to your TaxBit account, run your transactions through the U.S. tax code, manage your portfolio with the most advanced crypto portfolio tracking analytics, produce a full audit trail showing exactly how gains/losses are calculated, claim the capital loss deduction, and produce your IRS 8949 cryptocurrency tax forms.


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3.6

Average

TrustScore 3.5 out of 5

376 reviews

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3.6

All reviews

(376)

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Rated 5 out of 5 stars

Fast and super easy process

Fast and super easy process. My tax account was impressed and made completing our taxes easy as well. Will use again for as long as I own crypto.

26 June 2021
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Reply from TaxBit

Evelys,

Thanks for taking the time to share your review and giving us 5 stars! Happy to hear we made tax season much easier for you, and look forward to working with you again in the future!

-Alysha

Rated 1 out of 5 stars

TaxBit's software fell woefully short…

TaxBit's software fell woefully short on being able to figure out basic transaction discrepancies and was also unable to rectify them automatically (or manually, for that matter). I got the run around for weeks that they were working on a 'fix' that never came. I tried competitor software to compare results and a few of their competitors did not have the same issues, validating that my situation wasn't 'special' and that it wasn't a user error. I also had some issues getting a refund after they failed to provide a solution. There are several other great options out there (except tokentax, they are just as inept).

In response to the request for a support ticket, here is one of about 20 I had regarding the issues: #15262. I have since went with a competent competitor.

26 June 2021
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Reply from TaxBit

Hi Mike,

Thank you for taking the time to share your review, I'm sorry your experience was sub-par. I would like to personally help you get this resolved, can you please update your review with your support ticket number or email support@taxbit.com?

-Alysha

Rated 5 out of 5 stars

Had a few problems early on

Had a few problems early on when TaxBit did not pick up some crypto to crypto trades. After a few chat sessions the problem was corrected and TaxBit has been great at tracking my purchases and sales of digital assets. Also made tax filing much easier.

25 June 2021
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Reply from TaxBit

John,

Thanks for taking the time to share your review! Happy to hear our team was able to resolve any issues you had and we were able to take care of your crypto taxes! Looking forward to working with you again in the future!

-Alysha

Rated 5 out of 5 stars

Excellent services 👌

Excellent services 👌. They Helped me all the way. Would recommend it to anyone. Thanks again .

23 June 2021
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Reply from TaxBit

Franklin,

Thanks for taking the time to share your review! We greatly appreciate the feedback, and look forward to working with you again in the future!

-Alysha

Rated 5 out of 5 stars

Good service

23 June 2021
TaxBit logo

Reply from TaxBit

Michael,

Thanks for taking the time to share your review! We greatly appreciate the 5 stars!

-Alysha

Rated 5 out of 5 stars

Easy to use web site, responsive to questions and well worth the cost

Easy to use web site, responsive to questions and well worth the cost. TaxBit really saved my bacon on tax day this year, as my accountant knows nothing about crypto.

23 June 2021
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Reply from TaxBit

Marty,

Thanks for taking the time to share your review! We are very happy to hear we were able to take away the stress during tax season! We are excited to get to work with you again in the future!

-Alysha

Rated 5 out of 5 stars

Excellent service!

Excellent service! Easy to use! Perfect integration with online tax softwares!
Will use again!

23 June 2021
TaxBit logo

Reply from TaxBit

Glenn,

Thanks for taking the time to share your review! Happy to hear our platform has provided ease for you during the stressful tax season! We are excited to get to work with you again in the future!

-Alysha

Rated 4 out of 5 stars

More API exchanges

Need to be able to API offshore exchanges.

22 June 2021
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Reply from TaxBit

Dennis,

Thanks for the feedback! We are taking this time to make so many improvements and adding integrations wherever possible! We will share this with our team. :)

- Alysha

Rated 4 out of 5 stars

TaxBit saved me a vast amount of time…

TaxBit saved me a vast amount of time in assessing all my crypto transactions and producing the form that is now required by the IRS at tax filing time. I plan to use it again next year.

However, it required a good degree of trust in the app that confidentiality of the gathered data was assured and that it was securely stored by TaxBit.

22 June 2021
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Reply from TaxBit

Karlski,

Thank you for taking the time to share your review! We are so glad we were able to take the stress away during tax season and get this done for you!

We do absolutely take security measures to ensure your data is kept confidential and safe! If you ever have any concerns, please reach out to support@taxbit.com.

-Alysha

Rated 5 out of 5 stars

Great software

Great software! Support staff that is super awesome to work with.

20 June 2021
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Reply from TaxBit

Scorncrypto,

Thank you so much for the feedback! We're happy to hear you've enjoyed working with our team and our software! We look forward to working with you in the future!

-Alysha

Rated 5 out of 5 stars

First year with TaxBit

First year with TaxBit after starting in crypto in summer of 2020. I was quite happy with my TaxBit experience - the support staff are awesome, very helpful, and willing to go above and beyond to assist customers. I know I was pretty nervous getting all this setup, especially when I realized I had to set up the API's through all the various exchanges BUT TaxBit was right there with very helpful, very clear instructions on how to implement the APIs for all the main exchanges. Eddie became my MVP because I had one odd-ball amongst all the exchanges I use and that's HotBit, which TaxBit doesn't currently have a direct API with, so I had to extract all the trading info from HotBit (which was onerous btw because that's just HotBit) into an Excel doc but Eddie was willing to take it from there, he actually combined all the Excel docs I shared and he combined/curated them so that the final .csv would work seamlessly with TaxBit's system. If I had had to do all that myself I would have pulled my hair out. So give Eddie a raise and buy that man a years worth of coffee from his favorite coffee shop because he earned it as I'm sure I'm not the only client he did this for.
So thank you TaxBit for helping me with my 2020 tax filing. I'll see you in 2022 as we look to get things prepped for my 2021 filing.
Best,
Corey Herzfeld

17 June 2021
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Reply from TaxBit

C.H,

Thank you so much for taking the time to share your review! We are so glad we were able to take the stress away during tax season, and our team showed you the best customer service!

We look forward to getting to work with you again next year!

-Alysha

Rated 5 out of 5 stars

Efficient

Efficient, polite and helpful compared to the competition. Only suggestion is have screen of holdings and buy price and present price with gain or loss. Keep up the good work.

16 June 2021
TaxBit logo

Reply from TaxBit

Jamshid,

Thank you for taking the time to share your review! Happy to hear our team has provided the best service for you!

I will be sure to pass along the recommendation you've mentioned!

-Alysha

Rated 5 out of 5 stars

Used this for my crypto taxes this…

Used this for my crypto taxes this year, I was very pleased! I synched exchanges to it and it pulled all my transactions. I shudder to think how long it might have taken me to do it on my own. I will using this service again next year for sure!

16 June 2021
TaxBit logo

Reply from TaxBit

Baron,

Thank you for taking the time to share your review! We are so glad we were able to take the stress away during tax season! We look forward to getting to work with you again next year!

-Alysha

Rated 5 out of 5 stars

I like Taxbit so far

I like Taxbit so far, fast to answer my questions and peace of mine for my taxes. Wish they wern't so expensive! :(

16 June 2021
TaxBit logo

Reply from TaxBit

Glenn,

Thank you for taking the time to share your review! We are so glad we have been able to eliminate the stress of your crypto taxes!

I'd be happy to connect and offer a discount off of your subscription this year! Please send an email to support@taxbit.com.

-Alysha

Rated 4 out of 5 stars

I have been happy with the service and…

I have been happy with the service and the patience of the Tax Bit reps! They have been very helpful and friendly!

16 June 2021
TaxBit logo

Reply from TaxBit

Tom,

Thank you for taking the time to share your review! So glad to hear our team has provided you with the best service, and we look forward to continuing to work with you!

-Alysha

Rated 4 out of 5 stars

So Far So Good

I like TaxBit so far, but it's too early to pass judgement because I haven't seen what happens at the end of the tax year when I'll get my summarization of the year's transactions. But so far it's very good, and I like TaxBit's chat function. The people are professional and always make sure my questions are answered.

16 June 2021
TaxBit logo

Reply from TaxBit

Terry,

Thank you for taking the time to share your review! Happy you've chosen us to take care of your crypto taxes, and look forward to continuing to work with you!

-Alysha

Rated 5 out of 5 stars

I was in a Crypto Tax bind with the…

I was in a Crypto Tax bind with the Calender ticking away and Taxbit came through and saved the day ...
Thank You Much !

15 June 2021
TaxBit logo

Reply from TaxBit

John,

Thank you for taking the time to share your review! We are so glad we were able to take the stress away during tax season and get this done for you!

-Alysha

Rated 2 out of 5 stars

Every thing needs to updated

Every thing needs to updated. your UI needs some ease of use. loading a wallet that your company does not have is brutal, like painful, and it takes forever.

14 June 2021
TaxBit logo

Reply from TaxBit

Hi Greg,

Thank you so much for taking the time to leave your review (even if it's not a 5 star rating). I'm sorry to hear that your experience has been sub-par, this is not what we want for our customers.

We are absolutely working on improvements with our UI to support a more self-serve process, and making it easier for our users to link their exchanges and wallets.

Again, we greatly appreciate the feedback and will be passing along the improvements you've mentioned.

-Alysha

Rated 4 out of 5 stars

I got the form needed for income tax…

I got the form needed for income tax purposes but I don't know how to check the balance in my wallet.

14 June 2021
TaxBit logo

Reply from TaxBit

Linda,

Thank you for taking the time to share your review! Happy we were able to help you through tax season and provide the forms you needed!

I would be glad to connect and help you with finding the balances in your wallets. If you can send an email to support@taxbit.com, our team will be happy to help!

-Alysha

Rated 3 out of 5 stars

DEX Integration Needs Improvement

My concern is that when I make smart contract transactions on the Binance Smart Chain on PancakeSwap and some of the other DAPPs, they do not register on TaxBit. TaxBit should be able to follow a BNB that I buy through a CEX (crypto.com for me) as I transfer it to my BSC wallet and swap it for different coins using a DEX.

To me, this is the complicated portion of taxes. Using a CEX is easy to track taxes and many of these programs provide the appropriate 1099. I need TaxBit to actually follow my coins through different CEX and DEX across transfers and actually give me an accurate P/L for tax purposes and aggregate my transactions in a chronological order.

My fear is that the IRS is the best at tracking all of this and I've made so many transactions, that I need a program to pull it all together otherwise I'm going to have a bad time next summer when I get a letter from my favorite three-letter agency.

13 June 2021
TaxBit logo

Reply from TaxBit

Hi Alex,

Thank you so much for taking the time to leave your review (even if it's not a 5 star rating). I'm sorry to hear that your expectations of TaxBit tracking your smart contract transactions has not been met.

We are absolutely working on improvements with our support for DEX, and I will be passing along the concerns you've mentioned.

Again, we greatly appreciate the feedback!

-Alysha

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