Taxfix UK (formerly TaxScouts) Reviews 

7,392
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,066 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the professional and knowledgeable staff for consistently delivering exceptionally quick responses, making annual tax submissions completely stress-free and straightforward. Consumers deeply appreciate the intuitive website featuring clear instructions that successfully guide users seamlessly through every single step of the personal filing process, ensuring maximum clarity. Some reviewers were not happy with communication issues, mentioning delayed replies, unreturned messages, and prolonged waiting times from their assigned accountants during busy periods. A few other people similarly felt that certain representatives provided insufficient assistance regarding complex questions, occasionally resulting in unexpected extra service fees.

What people talk about most

Service

Customers consistently note positive experiences with service, describing it as quick, efficient, and... See more

Staff

People report positive experiences with staff, highlighting dedicated accountants who are professional,... See more

User experience

Reviewers mention positive feedback about user_experience, highlighting a stress-free and straightforward... See more

Response time

Users describe positive interactions with response_time, highlighting quick turnarounds, patient agents, and... See more

Customer service

Consumers find customer service to be positive, highlighting competent professionals who offer easy-to-follow... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is the second year I have utilised TAXFIX and I can't praise them enough. On both occasions HMRC owed tax returns back to me. I would never have been able to complete the tax returns myself.... See more

Rated 5 out of 5 stars

I’ve been using Taxfix (TaxScouts) for the past 5 years. It’s a once a year must for me so as to make sure that all my tax affairs are correct in detail as well as submission. It is an excellent value... See more

Rated 5 out of 5 stars

have been using this company for years to do my tax return. Its easy to fill out all the sections. Their support team is amazing and always there to help. I can contact the accountant and he always re... See more

Rated 5 out of 5 stars

Extremely professional and knowledgeable service, mostly same day response. I would wholeheartedly recommend Kingsley to deal with your tax affairs. He shows great patience in explaining the complexi... See more


Company details

Written by the company

Taxfix (formerly TaxScouts) is the UK’s leading financial platform for digital tax solutions. We are transforming one of life’s most complex and stressful tasks – filing taxes – into a simple, secure, and personalised experience by combining AI technology with access to qualified accountants.


Contact info

4.8

Excellent

TrustScore 5 out of 5

7k reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(7,392)

1,051 reviews in the last 12 months

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Rated 5 out of 5 stars

Always so easy to use Taxfix

It’s always easy to use Taxfix; they’ve promptly answered any questions I’ve had with clear explanations, and their online portal is clear and very user friendly. Doing my tax return almost becomes fun 🙃 Would definitely recommend!

30 July 2026
Rated 5 out of 5 stars

Very easy transaction.

Tax Return information submitted, turned into a Tax Return and filed in absolutely no time. Highly recommended. Also: give all your information over in one go.

29 July 2026
Rated 5 out of 5 stars

Amazing experience

Second year of tax returns and I'm very happy!
My accountant Svetlana is absolutely amazing <3
She makes everything so easy and stress free, I truly enjoy my experience working with TaxScouts now named Taxfix, very nice people! Highly recommend their service, 10/10

26 July 2026
Rated 5 out of 5 stars

Submitted my tax return early this year…

Submitted my tax return early this year - first time ever. Thanks to Suzanne Booty who has made my previous tax returns significantly easier, this has encouraged me to get started early this year.
Thank you Suzanne - you’re an absolute star! Hopefully speak in another year!

24 July 2026
Unprompted review

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