I have used Taxscouts for numerous years who are now Taxfix. This year like previous the service has been excellent. Website is easy to navigate, the person who is assigned to you is always at hand t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’ve been using Taxfix (TaxScouts) for the past 5 years. It’s a once a year must for me so as to make sure that all my tax affairs are correct in detail as well as submission. It is an excellent value... See more
Extremely professional and knowledgeable service, mostly same day response. I would wholeheartedly recommend Kingsley to deal with your tax affairs. He shows great patience in explaining the complexi... See more
I worked with Rhian on my first tax return. I was extremely clueless as to what documents were needed, but the website has guided me through the process. Once the initial documents were submitted an... See more
Company details
Written by the company
Taxfix (formerly TaxScouts) is the UK’s leading financial platform for digital tax solutions. We are transforming one of life’s most complex and stressful tasks – filing taxes – into a simple, secure, and personalised experience by combining AI technology with access to qualified accountants.
Contact info
United Kingdom
- support@taxfix.com
- taxfix.com/en-uk
4.8
Excellent
7k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Professional, quick and supportive
I worked with Rhian on my first tax return. I was extremely clueless as to what documents were needed, but the website has guided me through the process.
Once the initial documents were submitted and I started working with Rhian, I was worried that my lack of knowledge would be an inconvenience, however, Rhian made me feel at ease and answered my questions professionally, clearly and super quick! She guided me through all the steps and completed all her parts so quickly.
The service had exceeded my expectations and I would recommend it to anyone, I will be returning next year!
10 June 2026
Site is so easy to use
Site is so easy to use
Information required is straightforward and easy to understand.
18 June 2026
Kinjal Kotak
Kinjal Kotak
Was very kind and curtious and kind and polite and very efficient and professional,everything was perfect from start to finish will definitely be using again
10 June 2026
Extremely professional and…
Extremely professional and knowledgeable service, mostly same day response. I would wholeheartedly recommend Kingsley to deal with your tax affairs. He shows great patience in explaining the complexities of modern day taxation to the client in a readily understood manner. It takes a little while to grasp the layout of the Taxfix format, but help is at hand.
16 June 2026
If you're new to self assessment and overwhelmed - the search is over
This was my first time doing my self assessment - and I have a few revenue streams so it wasn't an easy one. It had been causing me a lot of anxiety and I honestly couldn't have wished for a better experience. Chaudhry Suleman answered all my questions with such patience and reassured me that everything I'd been recording was correct.
15 June 2026
It's a very easy process
It's a very easy process, just upload all spread sheets and records.
15 June 2026
Not sure
Have been using tax scouts for a few years however this time I had a query on a number and didnt get a reply I had to chase up a second time. It turns out the figure I had queried was added up incorrectly, although it was a small discrepency, it's made me a little uneasy for next time.
Website easy to use, clear and I'm normally a fan of this service
7 June 2026
Reply from Taxfix UK (formerly TaxScouts)
Hi Jennifer,
Thank you for taking the time to share your feedback, and for being a loyal customer for several years. We're glad to hear you find our website clear and easy to use.
We are, however, sorry to learn about your recent experience. We understand that accuracy and timely support are crucial, and we regret that we fell short in this instance. It is not our standard for customers to have to chase for a reply, and we understand why this, combined with an error, would make you feel uneasy.
We want to ensure you feel completely confident using our service in the future. If you would like to discuss this further, please don't hesitate to reach out to our team at support@taxfix.com with your registered email address.
Your feedback is invaluable as it helps us to review our processes and improve. We appreciate you bringing this to our attention and hope to provide you with a much smoother experience next time.
Best regards,
Taxfix
So easy to deal with
Kingsley the accountant is great so quick to respond and just makes everything so easy it’s my 3rd year using Taxfix and I highly recommend
13 June 2026
so easily done and quick and a great…
so easily done and quick and a great discount
would highly recommend
12 June 2026
Cannot recommend highly enough
Cannot recommend highly enough. Extremely user-friendly platform together with a helpful, friendly and efficient personal tax advisor who is quick to respond and happy to answer any questions. The whole process was simple, fast and efficient.
From a sole trader who knows nothing about tax, this service is a cost-effective and efficient life-saver, managing my self-assessment return every year!
12 June 2026
Easy Tax Return with clear Communication
Having the same accountant that I have worked with for 3 tax years.Having the confidence to refer a new client and they receiving a 35% discount and I getting £25.00!
Very quick turn around,great communication and clarification to address issues with HRMC
26 May 2026
My tax advisor is great
4 June 2026
Duanne was very quick in coming back to…
Duanne was very quick in coming back to us and explained everything well. Thank you
11 June 2026
Helped with first time self assessment
First time having to fill in self assessment and Taxfix provided an easy to use system via Accountant. Some initial problems with terminology etc but online help service very good. Will use again.
11 June 2026
Great accountant
Great accountant. Fast, professional, and easy to work with. My tax return was completed accurately and submitted on time.
3 June 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.